Himachal Road Transport Corporation [HRTC] — About the mis behavior and bad conduct of Conductor

Today morning I traveled by Himachal Pradesh road transport corporation bus. The Bus No is HP73 8641.
I think it was the worst experience I had ever had. The behavior of conductor was extremely rude, non cooperative, and inhumane. I gave him rs 200 note and he started to quarrel for changes. Later he gave me my money back, but he refused to give me my total amount. When I asked him to give me back my change, he started abusive language. Such behavior is totally unacceptable as it costs to the dignity of a passenger and integrity and good will of corporation. I will feel myself obligated if this serious grievance is noticed and redressed by the competent authority.