Himachal Road Transport Corporation [HRTC] — Charging more than printed amount and not giving water in a/c deluxe (himsuta) bus

Address:	Shimla, Himachal Pradesh
Website:	www.hrtchp.com

I traveled from una to dehra on 31st august 2016 by volvo bus no hp 28 b -1517 having ticket no. 036816 issued at 18:13:32. the conductor asked for rs.180/- which i paid but he gave me ticket for rs. 179/-. neither he returned me re.1/- nor he was sorry for not having change
Similarly while travelling from maa jawalamukhi to delhi on same date i. e. on 31st august 2016 by volvo bus no. hp53- 1896 having ticket no.000630 issued at 21: 50:48, the conductor asked for rs.1010/- which i paid but again he gave me ticket for rs. 1008/- and he also did not return me rs.2/- nor he was sorry for not having change.
It seems that the running staff of your department has made it a practice.
To avoid this situation kindly arrange to round off the ticket value or provide them some change at the begining
The journey from maa jawalamukhi to delhi is of about 9 hours and the conductor gave only one 500 ml bottle. on asking for another 500 ml bottle, he refused. is it sufficient to have only one 500 ml bottle in summer season?
Kindly look into this matter and take seviour action against such conductors. ihave kept tickets with me and if required i can send copy of it