Himachal Road Transport Corporation [HRTC] — Pathetic Service

Address:

Shimla, Himachal Pradesh

Pathetic and a nightmare experience with Himachal Road Transport Corporation HRTC, Himsuta A/C(Volvo). At 2:00 PM it started from Manali and it directly stopped for dinner at 10:30 PM at Swaar Ghat HRTC office. Upon asking the conductor they refused to stop the bus for refreshment as due to their own mistake it was running late. It stopped for nearly all small places for fuel refilling, passenger boarding points. An elderly passenger was on board who was not well and was struggling hard to beg the driver to stop the bus for urination. Upon repeatedly requesting the driver stooped at the middle of the highway and asked the passenger to take break for toilet. No woman could afford to get down as it was all open roadway.
No blankets were provided and the Video player was not working.
Upon reaching the HRTC breakout point after nearly 8.5 Hrs of ravel at our service was only the predefined buffet menu option .Fixed price (i.e. 140Rs PP). Food was pathetic. Even if you have a kid you need to get a coupon for Rs 140 for a single plate.The bus final reached the destination( Delhi ISBT) 2:30 mins late the usual ETA. Overall a pathetic experience. Please please dont you ever use HRTC service specially the (time of departure 2:15 PM from Manali). There are much better private operators with lesser fares for Manali-Delhi en route.