| Address: | Room No.1, Traver Cottage, Near Samarth Hospital,, Mumbai City, Maharashtra, 400060 |
Hello,
This is pravin kadam son of patient babasaheb kadam.
Patient babasaheb kadam was admitted in hiranandani hospital from 23rd to 27th august.
History of case as follows :- on 23rd friday morning patient got unconscious & was not responding so in the morning family immediately took him to nearest hospital named megha. Available dr. Suggested that patient required icu and arranged ambulance.
Family member took him to b. P. T. Wadala hospital where we reach at 1:30 pm. Through emergency casualty ward he shifted to icu under dr. Mayank gupta. We have been told that patient is alcoholic, liver is damage, hemoglobim is down, blood count is low 4, patient is unable to take breath properly, malaria detected positive. So they put patient on ventilator & suggest to take him to your hospital “hiranandani hospital” in powai. Due to our patient required brain ct scan. We have been told that facility was not available in bpt and need to shift your hospital.
Accordingly hospital people arrange cardiac ambulance at 3:30pm and we reached your hospital in powai at 4:30pm.
B. P. T. Hospital arranged credit note where mention dieases :- plasmodium calciparum with sever anemia with alcoholic liver damage with? Aspiration pneumonitis (??? What).
Only icu dr. Meet us to understand patient history.
On 23rd night icu people took our sign as formalities and also for tie his hand as he was moving and trying to remove ventilator, and sign for to put blood.
On 23rd they put 2 bags blood. (270ml each)
On 24th in the afternoon we have been told that urine is not getting pass so they want to put pine in his stomach to take out water.
We have seen and told that nurse putting milk through nose for liquid food.
On 24th took sign for 1 more blood.
When we asked that we not yet meet dr. Then we have been told that dr. Seen patient and went, come next day. We were surprised that last 2 day patient is admitted in hospital but dr. Didn’t meet patient family. We have seen that when dr came security guy calling patient name but never called our patient name. We have been called for only sign for tie patient hand.
Next day on 25th we come to know that our patient incharge dr. Is mr. Dr. Neeraj tularia.
On same day dr. Neeraj give us same report as given by bpt. Patient is alcoholic, liver is damage, haemoglobin is down, blood count is low 4, patient is unable to take breath properly, malaria detected positive, due to malaria infection lungs was not functioning properly and due to that patient need to keep on ventilator.
I asked him that we have been told that patient need to do ct scan where dr. Replied that ct or mri cant be done when patient on ventilator. Nurologist will come and check and will arrange medicine. We have also told that malaria is cover but infection is in lungs due to patient wont be able to take proper breath.
On 25th icu nurse took sign for 2 pack blood.
After many request we got a chance to meet dr. Neeraj tularia where he gave us patient report as follows:-
Liver is completely damage and body is infected. Urine is started as normal. Brain is not responding when we asked that is he on deep sleep due to heavy medicine but dr denied that its not due to heavy medicine. It may cause due to malaria infection. He also said that neurologist denied for ct scan bcoz patient is on ventilator. We asked how much it will take recovery so dr replied can’t say anything, patient condition is very critical. We asked that when we can start breathing himself and ventilator can get removed so dr replied that cant say anything, his lungs is not brathing properly due to malaria infection and also liver is damage, platelates are down, hemoglobin is down. Till lungs infection not recover ventilator can not be removed so brain ct scan or mri wont be possible.
Patient also done motion at 12:30pm
Note:- our patient stop moving body after 5pm. Also nurse didn’t took our sign for to tie patient hand.
On 26th we were getting same update from dr. Neeraj as same as above.
We also notice that till 26th afternoon brain ct scan was not done due that to show that patient on a ventilator but suddently at 1pm we called that paitent is going for brant ct scan. After that we told that patitent will shift to 3rd floor icu bed no. 7 because it required dialysis.
26th night dr. Called my brother shailendra and told to arrange platelet doner so accordingly in the morning at 7 am we reached with 2-3 platelets doner but unfortunately they won't capable.
On 27th at 12 we got same patient update from dr. Neeraj so we request for dama and arranged ambulance and took our patient to our home
While dama nurse supervision mrs. Reena shout on us that why are we taking patient to home as it will risk his life if we remove the ventilator. We told her that it as our with and discussed with dr. Neeraj.
We arranged dr. To removed ventilator once we reached home at 7pm. But once dr. Removed ventilator withing few hours patient come on send and start talking with us. And also start eating liquid food and solid food from the next day. That time we come to know that patient was wearing a diaper and which was not checked by your icu team and due to that their was serious skin infection in his butt.
We found that our patient was well and the hospital didn't notice or understand and keep patient on a ventilator. We also in the thought that we come through b. P. T. Hospital credit note, the hospital gave us a false report of our patient also icu people didn't bother to take care hygiene of our patient and due to that currently, he is suffering from skin infection in his butt.
Also our patient has some bleeding on his feet for the same your icu department took our sign but did not do any medication on this. And now it's become a very painful infection spread in his feet and bleeding.
I would like to see is someone will looking to our case and will expecting some positive response.
We have all communication in the record so we can show to management.
Regards,
Pravin kadam
It service manager
Cell : +[protected]
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