Holiday Squares — Payment done but package and gift not received, fraud and cheater company

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.holidaysquares.com

Hello, I am Virendra Adhvaryu from Rajkot, Gujarat. I had received a call from Ms. Komal on 19th March 2017 regarding a offer. Her number was [protected]. The offer was regarding a holiday package and a mobile worth more than 50000. After much inquiry with them, also seeing the details on their website, I decided to accept the offer and made a payment of Rs.11688 on 20th March 2017 via Pay U money.
Payment ID:[protected]

Merchant Order ID:[protected]

After doing payment, I received following mail from them :
Dear Sir/
Greetings of the Day !!
Thank you for choosing HOLIDAY SQUARES!
We are delighted to inform you about HOLIDAY SQUARES holiday promotional offer running in your area these days. The holiday club of the millions of people who know that HOLIDAY SQUARES will help them define their entertainment experiences and deliver the best holidays.
As per our telephonic conversation, please see below the details of the package.
Offer:
1. This offer is valid for maximum of 4 Persons & 2 Children below 10 years.
2. Voucher will entitle the customer for maximum of 3 Nights and 4 days of accommodation with complementary services in our listed 3 – 5 *properties around the India.
3. You will get 2 Super Deluxe Rooms.
4. The Voucher will be valid for a period of 1 Year from the date of purchase.
5. All booking request made has to be 15 days in advance.
Offer Price: Package cost is just Rs 9978/- includes all type of taxes.(Like - Deluxe Charge, Service Charge. utility Charges etc.)
Following are the Terms & Conditions:-
1.Prior booking is mandatory.
2.The Resorts/Hotels provided are fully furnished and equipped.
3.You will be responsible for any damage caused to the apartment during your stay and will be asked to pay the resort directly.
4.You must be holding any ID proof.
5.This offer includes all type of taxes.
Hope you will like this and give us an opportunity to serve you.
As discussed with you about referral scheme gift if you register holiday package today, you will enter in our referral scheme. No. of Referrals as below. You will get absolutely free today .
10- Samsung Galaxy S6 Edge Plus (64GB)
16MP Camera | 5MP ; 4GB RAM| 64GB ; 3000 mAh Battery; Octa-Core Processor; 5.7" Display
Thanks & Regards
Aman Shrivastava
[protected]
Phone:[protected]

Till date, I have neither received my holiday package nor mobile phone from their side. I have contacted customer care more than 20 times in last 1.5 Months. Every time, I have been given reply as: the dispatch is under process.

The last time I called customer care on 25th April, 2017, I was assured that I will receive my package welcome kit and mobile phone lately by 15 May, 2017.

MY NAME : VIRENDRA ADHVARYU
MOBILE : [protected]
EMAIL : [protected]@gmail.com
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    Noida
    Uttar Pradesh
    India
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