Holy Spirit Hospital — Irresponsible staff

Dr. Harsh had askedto do my Moms Xray MOMS XRAY DEXASCAN and also bloo test of Clacium, Phsophorous I will be uploading the photo of the RX and after seeing the RX layman like us will not come to know that that is for blood test but cash counter will easily recognise the same as I had given my file on 15/6/22 to pay the fees of the tests recommended by Doctor Even the cash counter lady took only Xray & Dexascan fees but AND they even confirmed if MOM is WAS FASTING or no?? WE THOUGHT MAY BE FOR DEXASCAN V MAY HAVE TO FAST ON 16/6 WHEN I DR ASKED FOR BLOOD REPORTS I SAID SAMPLE WAS NOT TAKEN HE WAS VERY UPSET ANTONET RECEPTIONIST HAD COMEAND TOOK ME AGAIN TO LAB TO PAY FEES AND I PAID 150 EXTRA JUST FOR THE PERSON TO COLLECT SAMPLE FROM HOME. THEY CHARGED ME RS.3710. NO DISCOUNTS THOUGH TI WAS THEIR MISTAKE BECOZ OF THAT MY MOM HAD TO FAST AGAIN. TODAY ON 17/6 HE COLLECTED AT 8 AM NOW AT 3:45 WHEN I CALLED THEY SAY THEY CANNOT FIND THE SAMPLE. I DID 6 TIMES CALL AT RECEPTION AND LAB AND EVERY TIME MEW PERSON TO LIFT CALL AND ALL 6 TIMES I HAD TO SAY MY PROBLEM. EVEN TRIED CALLING VIMLESH HE DID NOT LIFT AFTER 25 MINS TRY HE LIFTED I TOLD HIM WHAT HAPPENED HE SAID HE WILL TALK

NOW I AM NOT SURE WHETHER LAB HAS RECEIVED THE SAMPLES OR NO AND TESTS HAVE BEEN DONE OR NO AS TOMORROW AGAIN I HAV DOCTORS APPOINTMENT. THEY ASK PATIENTS TO COME AT 10 BUT DOCTORS COME ONLY AFTER 10:30

I JUST WANT TO KNOW WHY SUCH MENTAL HARRASMENT TO PATIENTS LIKE US - EARLIER TWICE I HAD BAD EXPERIENCE

HOLY SPIRIT CHARGES ARE VERY VERY HIGH AND TOP OF THAT SUCH UNPROFESSIONAL AND IRRESPONSIBLE BEHAVIOUR

IS THIS ACCEPTABLE AND TOLERABLE??????????????
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    Holy Spirit Hospital  Phone
    +91 22 2824 8500
    Holy Spirit Hospital  Address
    Mahakali Road, Andheri East, Mumbai, Maharashtra, India
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