I placed an order for a sofa on 21st November (Order ID: [protected]), and the product delivered to me on 2nd December was incorrect. Since then, despite repeated follow-ups, I have still not received the correct item. It has been more than a month, and every day I am assured of a callback or an update on the correct delivery date, but none of these promises have been fulfilled. This experience has been extremely frustrating and disappointing, especially from a brand of your stature. This will be my last order with your company, and I will be sharing this experience with my colleagues. I strongly request that the correct sofa be delivered today without any further delays. Please treat this matter as urgent and resolve it immediately. Was this information helpful? | 
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