[Resolved] Home Credit — Didn't receive the product and why coming saying there is loan | |||||
I ( vijay singh sengar), want to say that i visited one shop there a home credit guy told me about finance . he told you just wait for 10 min i complete the login for your phone. i gave him docs and i just return back from there. i did not recive any call nothing even i dnt take phone from the shop. but after some days i got to know that there is a loan going on for a mobile from my name. i told many times to thier cust care executives but they never listen they are just blaming and saying you did you did. i just fed up from this. if i did any finance its really very clear i know all details . but i did not so how i accept there a loan going on by my name.. even i did not reciv the phone. that a fake finance done by your empolyee. because i did not receive any product even i did not visited the shop also. i dnt know what is going on . plz cheack and look in this matter and contact me ASAP in -[protected] today also i receive the call in my number, cust care executive was so annoying he is not listing me what i want to say. i dnt know who did that coz i dnt have any product as well as bill nothing.. if there is somthing plz provoid me resulation. i dnt have longer trust on this finance company .even they haired the fake employees who are creating these kind of things. cust care person also told me he taken the complain nothing is happing . even my number is [protected] they are saying " KYA MERI BAT VIBHU SINGH SE HO RAHI HAI " DUDE i dnt have any brother whose name is vibhu singh .. now how the matter is going on .. i have only a brother who is only 8 years old. it is totally fake and company is calling me and irritating me.. even i told them everything. when i receive first call i also arrange the conference call to the shop person . and home credit employee was not talking over the phone. and the cust care create the complains . even i dnt know the loan number, down payment who made this i really dnt know. but today again i recive the call and they saying the same that no complain is there.. they are doing again ... i just want if there is any thing plz let me aware of this.. waiting for the respons. Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved | |||||
1 Comment | |||||
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+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
Thank you for your query to Home Credit India.
In reply to your query also as discussed over the phone, we wish to inform you that we have already forwarded your query to the relevant team and case is under investigation and our concerned team contact you at the earliest as possible in this regard.
We sincerely hope that the above resolution is to your satisfaction. Alternatively, please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .