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Sep 11, 2020
Home Credit India Finance Customer Care's response Home Credit — Fraud, scamming company
Dear Taranjeet,
Thank you for contacting Home Credit.
We regret the inconvenience caused to you in this regards.
In reply to your query, we have already registered your concern and you will be contacted shortly.
Please note: Do not fall prey to EMI Moratorium frauds. Home Credit will never ask for your OTP, Net Banking or Mobile Banking password, customer ID, UPI-PIN, etc. for deferring your EMI payments.
For any loan related information, use our Mobile App.
Regards,
Customer Care Team
Sep 19, 2020
Updated by Taranjeet 18 YOU PEOPLE ARE JUST PRETENDING TO RESOLVE THE ISSUE, BUT NOT DOING ANYTHING
NOT AT ALL HELPFUL, NO CUSTOMER SERVICE ...AT ALL!!!
THIS IS NOT RESOLVED
All I am asking is to send the calculation of how the moratorium charges are calculated and now the new loan amount has been restructured.
Instead of resolving this … you are just playing around
I am already in conversation with my lawyer for this case, how you people are replying inappropriately to my emails.
Since Aug 21, 2020 till Sep 18, 2020, almost a month!!! and issue not resolved
You are not providing resolution to my query; you are just dodging the questions, wasting time,
I have all the calls recorded, which are being used for this.
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