[Resolved]  Home Credit India Finance — Fraud company - did not deduct emi and after that charge 402 rs. extra from account, pathetic customer care

Address:New Delhi, Delhi, 110092
Website:www.homecreditindia.com

I have purchased a scooty - mestro edge in may, my emi date is 23 every month, from last two months they are not deducting my emi on time from my account and next month they are charging 402 rs. Extra and asking to pay the emi incash. I called to cc team, and the person who are sitting there is totally illiterate.

Dont take any thing from there.

Name - preeti gupta
No. -[protected]
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Oct 28, 2016
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2016
Home Credit India Finance Customer Care's response
Dear Sir,

Thank you for your query to Home Credit India.

We definitely understand your concern and apologized for the inconvenience caused.

In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 48 working hours.

We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .
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    3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
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