[Resolved]  Home Credit India Finance — loan rate interest and change

Address:Indore, Madhya Pradesh, 452010

Loan Account No.[protected]
Sir Maine 39000 ka loan liya tha Dec-2016 me 36 months ke liye jiski installment 2076 hai aur mujhe kaha Gaya tha ki apka annual rate of interest 30.54% rahega aur aap 6 mahine ke baad kabhi bhi foreclose Kar sakte ho aur aap jab foreclose karenge tab apka bacha hua byaj nahi lagega ... Sir Mai 22 emi paid Kar chukka hu jiske hisab se Maine ab tak 45672 Rs. Paid kar diye hai

Baki ka amount Mai foreclose karna chata hu...to mujh 22746 rs. Payment ke liye bataya gaya hai jo ki 5594 rupay zada hai Interest rate ke according.

As per my calculation on flat rate basis as per sanction latter.

Period Principal Interest Total
1st Year ( 2076 x[protected]
2nd Year ( 2076 x[protected]
3rd Year ( 2076 x[protected]

Total Amount[protected]

PAID EMI 2076 X 22 = 45672

UNPAID EMI 2076 X 14 = 29064
LESS- INTEREST 11912
of 12 months Jan-Dec ( 2019 )

Balance Payable 17152

As per your calculation payable amount of Rs.22746/- why i paid excess amount rs.5594/-

As per Welcome latter Interest Rate is 30.54% PA Flat Rate
And as per Re-payment schedule Rate is 48.55 PA Reducing Rate

I had call & mail to customer care for this matter but no positive response they are revert me on mail for pay according Loan Repayment statement.

Please help me for this matter. and ask them to follow fare policy.

Attached : Loan Summary
Repayment Loan Schedule
Installment Chart
Thanks

AJAY RAI
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Dec 18, 2018
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2018
Home Credit India Finance Customer Care's response
Dear Ajay,

This is in regards to your query registered with Home Credit.

In reply to your query, a resolution has been provided to you by dated 13th Nov'18.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Email – [protected]@homecredit.co.in

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