[Resolved] Home Credit India Finance — Not sharing the Loan repayment schedule
Lobo_thejas
from Bengaluru, Karnataka
I have taken a personal loan for which I have been charged hefty interest. Since I was in dire need I took the loan and repaying on time every month. Since my financial status is getting back to normal I thought if to close this high-interest loan. To plan that I been asking for my loan repayment schedule. And the company is not ready to provide this basic info. I feel I'm being cheated by this company. NOt sharing proper basic info to the customer on the loan details they are operating this fraud.
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Aug 9, 2021
Complaint marked as Resolved
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Jan 20, 2021
Home Credit India Finance Customer Care's response Dear Sir/Ma'am,
Thank you for contacting Home Credit.
In reply to your query, we are unable to fetch the contract ID basis the details mentioned in your email. Hence, we request you to kindly share your contact number/loan number.
Once we receive the details, we shall check your account and assist you accordingly.
For any further help, please feel free to contact us on below mentioned contact details. We assure our best services at all times.
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