[Resolved] Home Credit India Finance — One assist charged without my knowledge
A
abinaya eni
from Chennai, Tamil Nadu
I'm completing about deductions of amount 2599/- without my knowledge in my hdfc credit card for one assist mfee. I just want to refund mg amount fully by deactivating this service
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Aug 5, 2021
Complaint marked as Resolved
Home Credit India Finance customer support has been notified about the posted complaint.
Dear Customer, We regret the inconvenience caused. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this or you can also drop us a messages with your registered contact details and membership id on Twitter or Facebook- Nitesh, Team OneAssist.
We regret the inconvenience caused to you in this regards.
In reply to your query, we wish to inform you that we are unable to fetch the contract ID basis the details mentioned in your complaint. Hence, we request you to kindly share your registered contact number/loan number.
Once we receive the details, we shall check your account and assist you accordingly.
Please note: Do not fall prey to EMI Moratorium frauds. Home Credit will never ask for your OTP, Net Banking or Mobile Banking password, customer ID, UPI-PIN, etc. for deferring your EMI payments.
For any loan related information, use our Mobile App.
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Thank you for contacting Home Credit.
We regret the inconvenience caused to you in this regards.
In reply to your query, we wish to inform you that we are unable to fetch the contract ID basis the details mentioned in your complaint. Hence, we request you to kindly share your registered contact number/loan number.
Once we receive the details, we shall check your account and assist you accordingly.
Please note: Do not fall prey to EMI Moratorium frauds. Home Credit will never ask for your OTP, Net Banking or Mobile Banking password, customer ID, UPI-PIN, etc. for deferring your EMI payments.
For any loan related information, use our Mobile App.
Regards,
Customer Care Team