[Resolved]  Home Credit India Finance — Please renew my loan account

Address:New Delhi, Delhi, 110059

Dear Sir/Mam,

I ashish rawat loan account no [protected] as per mailed to you on 23 jan 2016 no

response from your site, no your relevant team call me in this regards,

please clarified me following thing as per given below:-


1) Why my loan account canceled so that i paid amount as per your terms i

received call form your site he told me sir you pay first your emi amount 3374/-

than after you pay remaining amount in 5 feb and i also pay fourth emi 3374/-


2) I don't Received any intimation regarding cancellation i received only

message.

3) I have taken loan for rs 65000 and now in 5 month you are demanding 113000 how can this possible

if it is possible than renew of loan account and i paid your EMI on timely Basis in future


With regards
Ashish rawat
[protected]
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Aug 7, 2021
Complaint marked as Resolved 
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Comments

Dear Sir,

Greetings from Home Credit India.

We definitely understand your concern and apologize for the inconvenience caused to you.

With reference to your email, we have forwarded your query regarding pending loan amount to the relevant team and we shall provide you with an update within the next 24 - 48 working hours.

We sincerely hope that the above resolution is to your satisfaction. Alternatively, please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .

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