Home — Dissatisfied about your services

Address:

Thane, Maharashtra, 400080

R/sir
My mother Smt Leelabai Gaikwad admit Today to Vasan Eye Care Thane for cataract surgeries.
Your Mulund Branch gave us timing for morning 11 am so we reached the hospital at 10.30 am.
From entrance to the hospital we r very much disappointed about the response offered by the staff. Most of the A/C are not working its very discomfort for us as a healthy man then you think what about the patient position in the hot & humid atmosphere as there is no fan in the waiting room. we have self taken care of our patient to put a drop in eye frequently after 15 minutes but no any staff care about this.
After a long waiting period of more than 3 hrs operation was done.After operation no any proper care taken by staff patient was sitting in a not working AC room.
We r very much disappointed about your services offered in a very high price .
Its very ordinary services offered by renowned Vasan Eye Care Brand in a very high prices taken from us.
Hence we request you to please charged the surgery as a ordinary rate & refund me the amount immediately.
Regards
Lalit Gaikwad
[protected]
Mumbai