[Resolved] HomeTown — Couch has deteriorated in the spring two months... | |||
Hi, I had purchased sofa from hometown noida branch in Sept 2014. Now it's springs was damaged within 2 months. i had made complaint but every time i call the customer care for follow up. now they are saying they won't replace my sofa. They just repaired it. Now my question is i invested 45 thousand and if after 1 year again springs damaged then what i will do ? I know problem comes, is there any way to replace this sofa with new sofa ( I will pay rest amount if another sofa costlier than this one. Details: Order No. [protected] Complain no. [protected] ( 23 Nov 2014 ) Thanks for your support in advance. Thanks, Pravin Ranjan [protected] / [protected] Addess: Vasundhara Enclave, Delhi Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 90 0786 2472
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
This is Priya from Future Group. Please be informed that we have taken a note of your concern. Our team will get in touch with you shortly.
You can write to me at [protected]@futuregroup.in for any further queries.
Regards,
Priya