HomeTown — Customer service and delivery

Address:Ghaziabad, Uttar Pradesh
Website:www.hometown.in

I bought a bed, mattress and a dresser on 30/12/2015 from Home Town department of Big Bazaar, Indirapuram, Ghaziabad. Before making the payment I asked the sales guy to ensure that the items are in stock and will be delivered on 01/01/2016. I was promised that the delivery will happen on 1st of Jan. It's now 5th of Jan and I am still waiting for these products which I purchased. Every day when I call the delivery date is pushed one day further. This is frustrating and is the worst kind of customer service.
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Dear Nilesh,
Greetings from Future Group, this is Priya.

We regret the inconvenience caused. Please write to me at [protected]@futuregroup.in with your contact details so that the team can take this up at the earliest.

Regards,
Priya
Team Hometown
Future Group

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all Big Bazaar / FutureBazaar / Future Retail / HomeTown contact information