Big Bazaar / FutureBazaar / Future Retail / HomeTown

HomeTown — Delivery o[censored]sed sofa

rk908

from Noida, Uttar Pradesh

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201303
Website:	www.futuregroup.in

I have purchased sofa on 26th of January 2016 and we were promised a deliver with in 15 days and it took more than one month to deliver and that too a used sofa which was not acceptable to us.I have sent the pictures of the sofa showing the details and then i was promised that you would relace it by 30th of march.Till today I am waiting and nothing has happened.Being an Architect by profession i have shown the deficiencies to your store people and I feel cheated now.I f you can not deliver a New product please refund my money.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Rk908,
Greetings from Future Group, this is Priya.

We regret the inconvenience caused. Please write to me at [protected]@futuregroup.in with your contact details so that the team can take this up at the earliest.

Regards,
Priya
Team Hometown
Future Group