HomeTown — furniture item

Address:Kolkata, West Bengal

My order ID is [protected], dated 05/05/2015. i had booked foursitter dining table & a Rosetted sofa-cum bed set from home twon, Diamond Plaza, Jessore Rode, Dumdum, Kolkata. I financed my purchasing from bajaj finance with an EMI of Rs.3999.00 every month. There is no problem in my dining table But the sofa-cum bed set delivered to me was defective which I could understand only when the fitter from local Hometown centre came to fit the same. I have stopped the fitting job which is half done & lying at my home in a scattered way. My complaint is that why do you deliver sub standard item which can not be fitted properly or can not be use after delivery. In this regard i had a conversation with diamond Plaza Hometwon dealer but I could find no solution. Please do the need ful at your earliest & try to satisfy customers like me.
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Hi,
Greetings from Future Group. I am Priya. We regret the issues you faced with our products. Please write to me at [protected]@futuregroup.in with your contact details so that we can take the matter up with our team. They shall get in touch with you on the matter at the earliest and have it resolved.

Regards,
Priya
Hi,
Greetings from Future Group. We did not get a mail from your end. Request you to provide me your contact details at [protected]@futuregroup.in so that we can look into this matter and do the needful.

Regards,
Priya

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