[Resolved]  Hopscotch.in — HopScotch CaseId[protected]:Order Delivery : I haven't received following item(s[protected].

I had Ordered Shoes for my kids 3years and 9years old in HopScotch. I was at office and my mom had collected one of the package from the delivery boy. When i had returned from office and found the box was empty. I immediately registered a complaint with HopScotch CaseId[protected]:Order Delivery : I haven't received following item(s[protected]. After explaining the situation there were no support from the customer care. Instead they were doubting on me. This was my worst experience i have ever faced with any of the online merchants. I was already upset because the product was missing and i have my kid's birthday in the coming week. On top of that HopScotch had treated me has thief. is this how you value the customers
Was this information helpful?
No (0)
Yes (0)
Nov 12, 2022
Complaint marked as Resolved 
I had received a refund to my Hopscotch Account. And placed a new Order.
HopScotch.in customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HopScotch.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    19%
    Complaints
    104
    Pending
    0
    Resolved
    19
    HopScotch.in Phone
    +91 90 2219 1995
    HopScotch.in Address
    1st Floor, DGP House, 88C Old Prabha Devi Road, Mumbai, Maharashtra, India - 400025
    View all HopScotch.in contact information