Hostingmell — I bought basic cloud hosting but it still showing pending status

I purchased basic cloud hosting on July 6, 2023, but my order is still pending as of July 7, 2023. I have checked the status of my order in my account and it still says "pending." I have also contacted your customer support but have not received a response. worst hosting that you can choose please don't choose that hosting choose some other good hosting because that hostingmella is really a very worst hosting provider in India.
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