[Resolved]  Housejoy.in — incomplete house construction and not refunding the money or providing noc

Address:

Housejoy, Sarvaloka Services On Call Pvt Ltd. No. L-371, 5th Main, HSR Layout, Sector 6,

Contract date on aug 16th 2019. Project id:[protected]
Mr. Mohan murthy construction
1) we gave contract for 4 floor construction in aug 2019 and till date 11 months up they have not even done ground floor
2) we have been continuously asking to provide us with payment schedule which is as per the nationalized bank (The way they demand the payment as per the progress of the site), but no one has got back to us and keep asking for money without doing work at site
3) we were promised birla super cement but when we visited the site it was acc & no one bothered to get back to us on this
4) there were many quality issues (Bars bend & they were just closing the cement like that only if we had not visited the site)
5) priyadarshi had promised us that we will be working out on completing the project in 40 lakhs (Even thought the estimate is 43 lakhs) he has denied to talk to us (Screenshot attached) and no one responds
6) nothing in the site is happening as per the timeline shared with us infact, it is 11 month now & still they are at ground floor stage
7) there were several incidence of dumping the materials in the road & causing problems to the neighborhood that the relationship with them has spoiled completely & they just wait for a chance to pick up fight & inform the bbmp, because housejoy delayed so much neighbors have complained to bbmp that they are having problems with our site (Things are left unattend), lot of dust etc etc & also some guy has raised litigation also so he can mint some money if possible
8) we had applied for electricity connection (Housejoy quoted 38k while the actual cost was only 25k - why such huge difference?) housejoy try to mint money here (Anu prabakar finally asked us to pay for the generator for housejoy's mistake - customer is the loser here)
9) we have made a total of ~11 lakhs payment till date which is 27% of the project cost with just ground floor work happening at the site
10) you write and mess on whatsapp group & call no one reponses they just say "we will look into it and get back" but no one comes back
I absolutely dont trust housejoy that they will complete the work 1) in time 2) with good quality 3) promised amount of 40 lakhs
Their website has fails marketing jargon's like good quality (Attached the pics of their quality all the bars are bend and rusted and they were filling the cement with the bent bar if we had not visited the site at the right time), hassle free experience (I have had the worst experience calling & messing them everyday with no one responding including the ceo sanchit & tibin, you write 20 mails they dont bother to reply but their assistant reply on whatsapp saying they have received the mail, but no response), on time completion & construction in 144 days
I need justice & as a customer i feel totally cheated and my money being stuck. I have been continuously writing with absolutely, no resolution so far. I need refund of my money & noc so i can give the project to other vendor
How they will play with you:
1. They will take 10% of project cost before starting the project and it's not refundable. After design they will collect 10 to 15% to start work and total comes to 6 lac to 10 lac. They made their profit and they have to get rid of you now because in the final agreement it is mentioned that at any point of time whatever amount is paid is not refundable. This is where their game starts, they will drag as much as they can, simply by saying we have ordered material and it takes some time to reach the site. Labours not available, labours absconded, labour vendor not responding, material vendor not responding etc. And make sure the client is frustrated and either he leaves them and starts construction on his own or he will wait for years. No one takes responsibility for your project including project manager/site engineer, and whatsapp group is for name sake. They will tempt you by their specification/pricing/sales team offers. Because they don't have the intention to construct your home. They will offer you whatever you ask till you pay a booking amount. Lots of people will go to them because of investors mainly amazon, qualcomm etc. But nobody helps when you are stuck with them. And it is already happening for most of the customers, sorry all customers. They are fooling people by advertising that project will be completed in 144 days. But in agreement they will mention 9 months execution time+ 3 months grace period. So totally 1 year moreover till now they have not completed a single project from the past 2 year.