HRTC — Manali-Delhi Volvo Complaint

Address:

Mandi, Himachal Pradesh

Hi, Last night i faced a problem. I have booking in HIMSUTA (Volvo) bus, having details as below: Source: Manali Destination: ISBT Kashmiri Gate, Delhi Departure from Sundernagar: 8:15 pm Route No: 11 Date: 01/07/2014 Seat No: 21 Ticket No: [protected] My boarding place was Slapper (district Mandi ), and i was waiting over their from 8:30pm. Many volvo's crossed the same route by that time.So i was not able to judge which bus is mine. Earlier also when i go through same route with advance booking, the conductor himsel[censored]se to stop or slow down the bus, to find his passenger. But this time no bus stops. Well no bus stops, and i wait till 11 in a hope that my bus will come, either its having dinner in HaraBagh (district Mandi ) or their must be some problem in bus thats why it is late. Moreover in meanwhile i tried calling sundernagar (district Mandi ) as well as kullu depot, in order to inquire the contact details of conductor. But that all was useless. 1) Sundernagar: [protected] This no. goes busy for contentiously 2 hours. I don't think official calls goes such long. The duty of these people is to serve people enquiry but might be they were busy on their personal talks on govt. phones. 2) Kullu: [protected] I called 20+ times on this no. too, but their was no one to attend my call. I want some action should be taken, so that in future we will not face such problems again. Finally i rush towards harabagh to find my bus, then followed a deluxe bus, and taken seat in that, I suffered 3 hours. Hope i will get a solution soon, and want some action should be taken. Thanks !!! Parul