Hi ref # 16IND[protected]
I m prashant patil from andheri
mobile no [protected]
brought HTC one E9s 2 weeks back
but now its complete no power
spoke with khushal frm chat and i think chandan from Tech support team and after wasting 2 hrs combine thr final solution ws to visit service center
nw tell me 1 thing
if my working hrs are not matching with u r service center wt is the alternative option for that only u guys tech support team right
becoz even laptop provider gv home service after online or chat troubleshooting
so visited the mobile shop frm where i purchased the mobile
thy are also saying same thing to visit service center and i[censored] want mobile replacement gv me the DOA (dead on arrival ) letter
and above that he is telling me thy have machin in service center which can update firmware on dead phone also
so nw here are options
1 ) you guys are going to send me DOA letter in mail with contact number for person who is going to verify that doa letter is issue by HTC
2) or u guys send me new mobile on my addr in 2-3 days
3) or i cant register a complaint in consumer form
+1 photos
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