HTC India — htc 10 evo

susantasadhu

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700065

I bought a htc 10 evo from amazon on 1st january, 2018. Phone started charging problem and little problem in display from end of july and so after contacting their customer support i submitted handset at their kolkata, bidhannagar service center qdigi services ltd. On 10th august. Since then every time i contacted the service center, they says parts not available. I contacted their customer service thrice and they replied that -"soon your problem will be solved" but that "soon" didn't came yet and more than two months passed.

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HTC India customer support has been notified about the posted complaint.

Oct 12, 2018

Updated by susantasadhu I bought a HTC 10 EVO from Amazon on 1st January, 2018. Phone started charging problem and little problem in display from end of July and so after contacting their customer support I submitted handset at their Kolkata, Bidhannagar service center QDIGI SERVICES LTD. ON 10th August. Since then every time I contacted the service center, they says parts not available. I contacted their customer service thrice and they replied that -"SOON YOUR PROBLEM WILL BE SOLVED" but that "SOON" didn't came yet and more than two months passed. I tried to track my phone status online but it shows that the ticket number is invalid. Ticket No- WF[protected], Serial no- HT6CF1400337.