Address: | Valsad, Gujarat, 396020 | Website: | www.htc.com/in |
Dear sir,
I have brought new htc mobile (Desire 10 lifestyle) in the month of december 2016. Till month of may my mobile was working properly. Then i started facing issue with the battery of my mobile. The issue is that it is taking too much time to get charged eg. (2hrs to charge 15 %). So i raised my complaint to the customer care of htc and they told me to take the mobile to nearest service center. So i took the mobile to nearest service center (Om sai communication) on 30th june 2017 which is almost 30kms from my location. And when i reached over there they told me that for this issue they will send this mobile to htc company to get repaired and it will take almost 10-15 days.
I got my mobile on 8th july 2017. Then i checked the mobile and found that still the same issue is there.
Htc ticket no.:-[protected].
So its my humble request that kindly help me to get this issue resolved.
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