HTC India — HTC desire 820 dual sim

Address:Ahmedabad, Gujarat, 382350

Hii...
I am using my htc desire 820 from past 1 year and 4 months.
Suddenly my handset was dead... Does not charge and switch on..

I went to service centre and they told me that needs to replace the mother broad which cost around 12000 approx. The purchase price is 20000 inr and repairing cost is 12000.

I searched on net and found many o[censored]ses facing same problem with the device.

It is device fault means company's manufacturing defect so why the customer hav to pay for that. The repairing cost is so much high that one can't afford it.
Was this information helpful?
No (0)
Yes (0)
HTC India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Even I went to local repairing shop, he show me another 3 HTC desire 820 mobile with the same problem. It must be a faulty handset by HTC. Please resolve the problem as soon as possible.

I have searched on net and found many user facing same problem and got the answer form service centre that motherboard needs to be replaced.

How can is it be possible that most of HTC desire 820 uses facing same problem at a time???

It's a really bad experience of mine with HTC. Please do the needful to resolve the problem as soon as possible.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HTC India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    2269
    Pending
    0
    Resolved
    396
    HTC India Address
    E-99, 1st Floor, Lajpat Nagar -II, New Delhi, Delhi, India - 110024
    View all HTC India contact information