HTC India — Product - charging for repair under warranty

Address:	Jammu, Jammu and Kashmir, 180001
Website:	www.htc.com/in/support

I purchased htc mobile handset model no. htc desire 728 (imei : [protected]) from manik comm. on 16/08/2016 (please find the attached doc), after 4 days i noticed an over heating issue with the handset and visited the same retailer but he replied not to worry as it was normal, after 2 more weeks the mobile touch stopped responding accurately & i visited the htc support centre jammu, they examined my handset and demanded my handset to be submitted under warranty status for repairing on 16/09/2016 and i did the same (please find the attachment), they sent my handset to some third party agent flextronics and he mishandled my phone and burnt/remove some components of the same. now htc support is saying, my handset is out of warranty and i must pay them around 13000 in order to get it back. so, it is my humble request to you to please look into the matter, help me and stop these kind of people to do unfair trade practices and cheating others.