HTC — Misbehave at service center and non receiving of phone call

Address:

Chandigarh, Chandigarh

I am a resident of sec 31-c chandigarh.I had some issues in my phone so i decided to give it for an inspection to TVSE Electronics Ltd, SCO-104, First Floor, Sector 47C, Chandigarh-160047 on 13th may 2015 I went over there on 15th of may so as to receive my phone back but the service centre person told me that some of its parts are needed to be replaced so i will get my phone back on 18th may.Since i was not told about the parts to be changed on 13th may, i was completely clueless that such a scenario would take place. I tried to contact on their number i.e[protected] but the phone was never received or picked up.EVEN TODAY i[censored] try to call on their number, it won't be connected. Today evening at 1700 hrs, i went over there and was misbehaved by their working staff despite of the fact that neither they told me about the status of my phone nor the returned my phone back to me.INSTEAD, one of their staff members verbally misbehaved with me by saying verbal abuses and saying that he isnt FREE just to give me my phone. It should be noted that i waited there for 20 mins and was completely ignored.Through this complaint, i request you to kindly take some serious action by closing this service center TVSE Electronics Ltd, SCO-104, First Floor, Sector 47C, Chandigarh-160047 so as to make common people like me believe that there is still justice left in our system.