HTC — Mobile Servicing Taking Much More Time

Address:

Mumbai City, Maharashtra

Hi, I have bought a HTC Desire mobile phone in March 2015, In 3-4 months it's started showing its colour, It's not at all getting charged. So I have checked their Customer Service Center and they have taken my request with Ticket No:15INA[protected] and they told me it will take 7 days and atmost 10 days. So when I have checked with them, they told me don't come to us, You will get the message when it's done.After not getting message, I have checked with the Customer Care and they told me you will get it on 31st Aug, 2015. Then I have checked on 31st, they again told me, give us 48 hours, we will update you. So when again I have checked on 2nd Sept, 2015, they told me, it's still under process, You will get it on 19th Sept, 2015.What is this nonsense. It's almost a month, I am without mobile phone.