[Resolved] HTC — no repairing my htc desire 600 in warranty and giving liquid damage excuse

jashan6306

from Bengaluru, Karnataka

Address:

Ludhiana, Punjab

I bought my htc 600 about 11 months ago . My cell phone was not able to charge after i Submitted it to the service centre for software updating. Now my cell phone is with the company from 12 days..and now they are giving the dam excuse of liquid damage...and asking for Rs 8000 . Its just rediculous, as there is no such damage from my side. i think i need to talk to the consumer court for such a harrasment towards yours customers.

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Aug 14, 2020

Complaint marked as Resolved

HTC India customer support has been notified about the posted complaint.

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Comments

vijaykamboj_101

from New Delhi, Delhi

Same happened with me as well. I have bought HTC desire V product but it was restarting (manufacturing fault), but HTC denied service of this phone and given excuse of out or warranty due to scratches on its front panel. What the hell connection of scratches with motherboard (restarting phon). Pls do noy buy any product of HTC.bycot this company in our market.

jashan6306

from Bengaluru, Karnataka

Yes, After sale service of htc is just worst. I dont know why such a big company is doing so.