HTC — Phone repairing in warranty period

Address:

Mumbai City, Maharashtra, 400016

This I namrata ill submitted my htc 820 on dated 4Nov in htc authorised service station they told within 10-12day the problem will resolved but still date Ill not yet received any conformation they are struggling for single part of my phone but same side local repairers having that part this is shameless thing if the authorised service centre not having that particular part then how it will the local repairers