HTC — poor services

Address:

New Delhi, Delhi

Sir I bought a mobile on ebay, it worked fine for 15 days and then it stopped working. I took the mobile to pitam pura service centre where they updated the software of my mobile but after 10 days it stopped working again, I went to service centre again where they took my phone and told me that my phone will be sent to Taiwan for repair and it will take 15 days. Its been 20 days since then and I have still not received my phone yet and I am getting no satisfactory answer from the service centre. I am facing problems with the phone since I bought it, now I don't want this phone plz give me an upgraded version of this phone as this model is not working at all. I spoke to Mr.Sohal on your customer care no. and he was so rude during our conversation, infact he insulted me during the call. I heard a lot abt HTC company but your after sale service is very disappointing and your executives don't even have the manner to speak to a customer .