HTC — Sceen damaged poor quality

This Regarding My Husbands HTC desire 816 phone, In the month of July 2014 he purchased HTC 816 Phone, September his phone scene got damaged, He gave it service centre they changed his phone scene and charged 4500 re's, October he gave phone to service centre and December he received back from service centre.Now again his scene it self damaged, He kept phone in his pocket and when he saw scene was damaged, al thought tamper glass was all ok.Is this quality is HTC provided to their customer's this type of service this type low class product HTC is giving to his customers.
If I did not get free replacement of scene than I will go to consumer court, I have all purchase bill and HTC service centre bills.

With HTC i have very bad and Sad experience i will never suggest anyone of my friend to purchase HTC.

The same happened with me...the screen of my desire 816 got cracked itself inside the pocket. And in my case htc service centre is asking Rs 8000/- inspite of replacing under warranty or providing a better quality product...htc is really having a top class worst service...

mobile service center

i have submitted my htc816g in kolhapur service center brfore 45 days, still i did not get my mobile.They are just telling that in process from 45 days

mobile restarting

cnt no [protected]