[Resolved]  HTC — UNWARRANTED IN 9 MONTHS

Address:

Raipur, Chhattisgarh

I BOUGHT MY PHONE ON 3OCT-2013. I SUBMITTED MY PHONE TO HTC SERVICE CENTER RAIPUR ON 05/09/2014 DUE TO AUTO ON/OFF, BATERRY BACKUP AND HANGING PROBLEM ISSUE, AT THE COLLECTING DEPARTMENT THEIR COSMETIC INSPECTION IS GOOD AND THEY SAID MY PHONE IS IN WARRANTY AND THEIR WILL BE NO COST OF REPAIRING. THERE WAS NO RESPONSE ABOUT MY MOBILE FROM THE SERVICE CENTER. I CALLED TO THE TOLL FREE NUMBER BUT IT IS ALWAYS BUSY. ON[protected] THEY MAIL ME A QUOTITION OF RS4700 AND THEY SAID YOUR MOBILE IS OUT OF WARRANTY DUE TO MISUSE I WANT TO ASK THEM WHAT MISUSE MEANS. THE SERVICE CENTER WATER/LIQUID LOGGED OR PHYSICALY DAMAGED MY MOBILE TO PROTECT THEIR 4700RS AND UNWARRENTY MY MOBILE BEFORE 1 YEAR. I DONT HAVE ANY UNAUTHORIZED REPAIR TO. I AM SENDING THE JOB SHEET IN WHICH IT IS CLEARLY WRITTEN THE MOBILE IS IN GOOD CONDITION AT THE TIME OF RECIVEING. NOW THEY ARE NOT RETURNING MY MOBILE AND SAYING TO GIVE THE LABOUR COST RS 500 . THEY NEVER INFORMED ME BEFORE TOUCHNG MY MOBLIE THAT IT IS OUT OF WARRANTY. I REQUEST YOU TO PLEASE SEE MY CASE .