HTC — worst response from htc service and htc customer support

Address:

Chittoor, Andhra Pradesh

my name is nithin i gave my HTC 816G mobile in trident technologies on[protected] then i didnt get any information about the phone whether it got repaired by my mistake or its default problem.so i waited up to 20th and i took htc customer support number and ticket number of the phone. then i called to customer support on 24th about the problem a person lift the phone and said that ur phone is in hold status we need time of 48 hours and said to call on 27th morning so that he will say estimated date. then I spoke to customer support on[protected] they said me to wait for 3 mins and then they called me with the number [protected] at 11:33 am.spoke to some women about the issue.call went for more than 1hour 30 minutes.she spoke me the same thing again and again and didnt gave me the exact explanation. "HAD A WORST CUSTOMER SERVICE from HTC SUPPORT" and this is not at all fair. i got fully disappointed about the service because they have cut the call when i am still waiting in the call. i didnt expect this .they gave me the expectation date may be around april 24th when i asked regarding that she just diverted the topic and didnt gave me the correct explanation.and she just sorry sir i have to cut the call and she did cut the call. very bad service from htc it is more than 20 days and they didnt even inform me about anything.so please try to say the estimated date exactly or replace the phone if it takes long time