Huawei — honor 7x, company don't want to repair my phone.

Address:	Kota, Rajasthan, 324007
Website:	m.hihonor.com

I bought a new honor 7x, from amazon online. After using a month it got died. I went to kota honor service center, 28/04/2018, they told me that your phone will be repaired in 7 to 10 working days. But till today there is no response. I am facing many difficulties without my phone. When ever i calls honor care every chance they says to me that wait for a weak. I have tried many time to know how many days you will take in repaire my phone but they are lair. Honor's is the worst company and its service is worst worst.
I want to know that what is company's policy, if it don't repairs it's product.
I want my phone early otherwise i will be forced to reaction.