[Resolved]  Hungama.com — Coupon code not working

Actly i won 3 months hungama play subscription code from Flipkart . The coupon when tried to redeem was unable to redeem in the hungama play app as it was mentioned that the coupon isn't valid. After contacting the Flipkart customer service, response came that only hungama customer service could help me. But after contacting hungama service continuously for more than 3 days no one responded me. Not even replied to my mails and after this much one time my call was picked the service team said that we will look up for ur isse and will solve it within 2 days but no response came and the time period is also over . Now again after trying a lot again they said to mail the problem and will respond within 2 days .
Was this information helpful?
No (0)
Yes (6)
Aug 11, 2021
Complaint marked as Resolved 
Hungama.com customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2020
Hungama.com Customer Care's response
Dear Rajat,

Good Morning !

Thank you for writing to Hungama.

We acknowledge your email and would like to apologize over the trouble caused.

Please be informed that the code is for one time redemption only. There are possibilities that it may be already redeemed from your end.

We need to cross check at the back end if it has been redeemed or not.

Hence drop an email to us at [protected]@hungama.com with your code number to seek further help.

Our Team usually responds within 24-48 working hours post receipt of an email. Do check your junk/spams folder once.

Thanks and Regards,
Hungama Support Team
Complaint comments 

Comments

Same Problem with me, I've a Coupon code for 12 months but it's showing Invalid Coupon this is not used because Error is Invalid Coupon not Already Availed if Coupon was used so why not receiving the Error of Already Availed but it's showing Invalid Coupon already Mailed to Hungama but no response, I received this Coupon from Paytm.

Same Problem with me, I've a Coupon code for 12 months but it's showing Invalid Coupon this is not used because Error is Invalid Coupon not Already Availed if Coupon was used so why not receiving the Error of Already Availed but it's showing Invalid Coupon already Mailed to Hungama but no response, I received this Coupon from Paytm.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hungama.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    33%
    Complaints
    214
    Pending
    24
    Resolved
    62
    Hungama.com Phone
    +91 22 6666 4646
    Hungama.com Address
    India
    View all Hungama.com contact information