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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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75%
Complaints
10
Pending
2
Resolved
7
+91 98 9992 3966
+91 120 456 2464
+91 98 9171 5178
Corp. Office No.15 & 16, 1st Floor, Shopper’s Square Mall, Rajnagar, Ghaziabad, Uttar Pradesh, India - 201001
Hope you are doing well!
We highly apologize for the late reply. We have examined your request and identified the problem.
We are happy to inform you that your amount has been Refunded Fully.
Due to the pandemic last year the travel industry was the worst hit business. However, we made sure that we won’t disappoint our guests & refunded the entire amount fully.
You are valuable to us! We are extremely sorry about your bad experience. We regret that we missed meeting your expectations. We assure you that it doesn’t happen again.
If you have any questions or concerns, please reach out to us.
Regards,
I Need Trip team