iBall — Do not buy - btm72 bluetooth headset

Address:

Bangalore, Karnataka

I have bought iBall - BTM72 Bluetooth headset last year.. Within 6 months the device stopped working & did not get charged. I gave it for servicing at Bangalore, SP Road and I got a new piece as it is covered in Warranty. But this device also has the same problem and now it is out of warranty. However I gave it back for servicing at my cost. Even after 10days, there is no response but when i call them they said it is sent to Head Office, Mumbai. Now it is 20days over and i called again. The service guy is saying it cannot be repaired they tried in bangalore only and asking me to take it back. The board is gone and it takes 75% cost of the product. Is this how service will be done? I have lost faith in your products and not going buy anything more and also will recommend all me friends, colleagues to refrain buying your products.