iBall — Tablet WQ32

Address:

Mumbai City, Maharashtra

I purchased iBall Tablet WQ32 in September 2015. It started giving problem in Dec 2015. I took that tablet to service center and they told me that Micro USB port is physically damaged. It is hard to believe that the port gets damaged within 2 months. Still I gave it to them for repair. After 15 days, I got a call from service center and they told me that PCB is also damaged and it will be done on Chargeable basis.
The tablet was never mishandled, nor dropped on floor, no water damage, still the PCB got damaged. It clearly means that the tablet was built poorly. I submitted the complaint to their support site, but they are like it will be done on Chargeable basis only. How come PCB got damaged physically??
This is very frustrating. I am disappointed with the pathetic service by iBall and their support staff.
I will recommend all the people not to buy a single product from iBall ( a Scrap company)...