IBM India — Name correction and PF claims

Hi,
I resigned IBM 6 years ago and have submitted for name correction request and then to submit PF claim to IBM India on Jun 2022. It has been stuck for 11 months and still not processed. I had to send emails right from the first step to pick the postal letter and to process, but nothing works out. As per Indian govt policies, P[censored]nclaimed for 7 years will automatically be moved to senior citizens trust, and not be claimed by oneself. Time is ticking and this worries me every single day and I am going through stress. It is very tough to follow up with IBM without proper communication. Need humble support on this matter.