IBM India. — Your service is pathetic.

Address:

Bangalore, Karnataka

Hi, I had sent a rakhi to Bangalore and Uttarakhand on Monday Aug 24th from On Dot in Yelahanka office..Its now more than a week and none of the Rakhi has reached the customer.. Tracking no[protected] This was suppose to be delivered to Begur Bangalore however, your rep says they don't deliver it to Begur and can deliver only to official address..There was no coordination with the customer and finally they delivered it to Capgemini office where the customer doesn't work. Tracking no[protected] This was suppose to be delivered to Uttarakhand Dehradun and its more than a week and Rakhi is over..Still Rakhi is not delivered. when I ask your rep in yelahanka branch they said that you don't commit on days and it may take more than a week to deliver a courier..And moreover all your reps are very rude while talking and they don't care for customer.. I will ask all my collegues not to go with your service in future and thanks for nothing. Arindam. [protected]