IBPS — Money deducted without my consent

Address:

Faridabad, Haryana

My savings bank account number [protected] at IOB, branch YMCA Faridabad, Haryana. despite my earlier complaint of money being deducted Rs 330 for PMJJBY, now another Rs12 have been deducted for PMSBY, without my consent. i have even mailed the iob customer care support but haven't got any reply yet. this is not the way to deduct money without customer's or account holder's consent, through your forum, i want an appropriate action to be taken so that i could get my money refunded as soon as possible, and with a hope that in future no such money could be deducted without my consent