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ICICI Bank Customer Care

ICICI Bank Limited

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Phone:+91 22 26531414
 1800-103-8181
 1800-22-8181 (MTNL/BSNL/Select Only)
ICICI Phone Banking Center, ICICI Bank Tower, 7th floor,
Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally,
Hyderabad – 500032

Registered Office:
ICICI Bank Limited
Landmark, Race Course Circle, Vadodara 390 007
 
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ICICI Bank Complaints & Reviews

ICICI Bank - PPF is not linked with my SB account

User
 Radha Rk on Feb 28, 2015
From: E..RADHAKRISHNAN H.NO.18, MUTHUMARIAMMAN KOVIL STREET MOOLAKALANI KAYARAMBEDU CHENNAI TAMIL NADU - INDIA - 603202 To The ICICI BANK LTD., Sir, I am having Saving Account in your CENOTAPH ROAD, Branch ICICI Bank, my Account Number is : 000101624968. Rs 1500 has been debited from my account and credited in my PPF account: 000918008979 during November 14. After that it has not been deducted As per CENOTAPH ROAD, manager, PPF is not linked with my SB account, I am unable to deposit Amount in PPF Account as ECS was not provided. Un Necessarily Rs 1000 was debited from SB Account...
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ICICI Bank - 7500/- Wrongly Deducted To My Credit Card No. 4629864427363009

User
 Vinod K S on Feb 27, 2015
Dear Sir, Today I received my credit cards statement From June 2014 To till date thru my email on request. I would like to bring to your kind notice that 7500.00 payment on 02/11/2014 vide reference no 74766514303443903087240 to AVENUES INDIA PVT Ltd is not authorised by me. I have already requested the authority to block my card and issue new card.I would like to raise a dispute for the above transaction which is not made my me.I would request you to please help me in this regards. My Credit Card No Is 4629864427363009, I may inform you that the transaction of Rs 7500/- on 02/11/2014 is...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - withdrawal against NFS/CASH WDL/17-02-15

User
 chitra_bawankar on Feb 27, 2015
Dear sir / madam It has been observed that amount of Rs 6000 is debited from my account on the head of NFS/CASH WDL/17-02-15. This transaction is directly done by ICICI bank without my concern. Kindly revert my amount immediately. my a/c no is 624201541855 Name : Chitra s khade...
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ICICI Bank Ltd - DP CHGS deducted without any prior notification

User
 navjamsster on Feb 27, 2015
I have a Demat account in ICICI bank for 5 years now. When I checked my bank transactions and I found that there is one debit transaction 46054467 DP CHGS TILL JAN-15 When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is 004701***049. This is completely not at all acceptable. My ph : 9900931910 Thanks Naveen...
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ICICI Bank - fictitious call asking card details

User
 arvindpuna on Feb 27, 2015
sir, on 23/2/15 i got a call from cell no 9717286466. a lady spoke from the other end. she said ; I am calling from ICICI Bank. your card has been enhanced to a photo ID type card and your credit limit has been doubled. To activate this card we have to first get the details of your id. please tel your 16 digit card no.(I did} now tell me your 3 digit no on the reverse of your card. I said why do you require this no. this is not to be revealed to any body she said; no sir, we are from icici and you need not worry. with this no. alone nobody can transact. i gave her the 3 digit no. she said...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - DP charges Fraud by ICICI

User
 M Jayabal on Feb 27, 2015
I have a Demat account in ICICI bank for 1 years now. When I checked my bank transactions and I found that there is one debit transaction '01311495 DP CHGS TILL JAN-15' - - - INR 561.80'. When I created the Demat account, The ICICI representative told me it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. They completely cheated me. My ICICI account number is 108201513082. my contact number is 8608765025. This is completely unacceptable and please refund my amount....
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ICICI Bank - about credit card

User
 vcc on Feb 26, 2015
Sir, I am s.vidya chandru and i am living in trichy. Approoxmately I applied a credit in trichy thillainagar branch in middle of feb 2015. After 15 days I received an sms, your applocation is rejected. I make an enquiry to the concern branch, he tells simply you are cibill rejected. I have housing loan in state bank of trivangur, sinnakadai, trichy. But I have no issues on loans. I told to icici branch, thillainagar. No body can expain about rejection. Iam so gilty. I am a government servant and also I given my salary certificates. Please give me my documents immediately....
Complaint comments Read comments [2] Complaint category Credit Cards

ICICI Home Loan - Whopping interest rate of icici

User
 Rajev Naik on Feb 26, 2015
I have home loan from ICICI BANK INDORE wide acct no. LBIND00001077421. Although it was taken on 10-6-2005 with floating interest rate, they had never ever sent me any mail / letter etc so far regarding interest rate change. I came to know about it from IT certificate & repayment schedule got online. I came to know that interest rate have jumped to 15% PA & when I went to their branch in Bilaspur regarding this issue, I was told by Sh. Mahapatra that I shall have to close this loan & start new loan for minimising rate of interest. However, detailed procedure was never ever given in spite...
Complaint comments Read comments [1] Complaint category Loans

ICICI Bank - Requesting for Refund MAB charge

User
 Shibashish Panda on Feb 26, 2015
Hi Team, My Saving Account Number 168701505669 (SHIBASHISH PANDA) had some deduction on 09/02/2015 for MAB Charges Dec'14 + Service Tax worth of 393.26.After Discussing to my nearer branch at Thiruvanmiyur, they Inform me that Charges for non maintenance of minimum monthly average balance in Salary Account, which I was not aware of this thing when I went the same branch to converting my salary to Saving.If I know that time itself I will draw all my money & close it.I requested you to please refund me my 393.26 Rupees to my account....
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - complaint regarding credit card

User
 Doddi Veeraraju on Feb 26, 2015
dear sir i am holding a credit card of icici bank and we request a form to cancel this credit card as per bank rules and regulations it must be deactivated within 7 working days but it was creating a problem do settle it u your customer VEERA RAJU DOODI...
Complaint comments Read comments Complaint category Credit Cards

ICICI - Life Threatning call from ICICI recover agent

User
 nish105 on Feb 26, 2015
SR25383282

Sir/Mam,

This is with context to my service number mentioned above.

My family is getting harassing and threatening calls form ICICIC recovery executives. I have filed FIR against the same also. The FIR copy is attached with the mail. Also the NOC from the ICICI regarding this request is attached.

We are really shocked by this incident. Executives says he belongs to ICICI bank at Rohini branch SD Tower New Delhi. The number from which I am getting call is + 011-49848550.

He is threatening us for life also. The...
Complaint comments Read comments Complaint category Unsolicited Phone Calls

ICICI Bank - Fraud transaction through card.

User
 deepak jerajani on Feb 26, 2015
On 25/2/15 at @ 2.26 pm i received message from bank that payment of Rs.4004/-have been made to Monarch_Epayker through my credit card. As i had not purchased anything, i immidiatly blocked my card and contacted customer care service. I spoke to Mr. Deepak and he suggested that i should also lodge police complain for the same.I lodged the written complain to V.P.Road police station, mumbai 400004.As transaction was done by fraud without my knowdege, You are requested to look into the matter and sort out the same as was charged unnecessarily....
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - Failed atm transaction not refunded

User
 Rkcons101 on Feb 25, 2015
Hello Sir I am mentally harassed by ICICI people... I did not expect this kind of fraud from such a reputed Banks .
Below are 4 SR Raised but not get solution SR357250511 9 11:05 AM SR358171586 16 6:54 PM SR358366596 18 2:59 PM SR359023209 On 9th Feb ‘15, I tried to withdraw 10000 amounts from Central Bank ATM First Floor Sec- 22 Raghunathpur Noida Uttar Pradesh with my Debit card of ICICI Bank. I did two transaction and both got failed. One transaction get reversed immediately to my account. But another did not get reversed and 10000 deducted from my account. First I visited to Central...
Complaint comments Read comments [1] Complaint category Banks

ICICI Limited - Status of tax saving bond

User
 dalip18959 on Feb 25, 2015
Bond Holder No. 07460-881 Certificate No. 24182

Dalip Kumar Sharma & Sankalita Sharma

Certificate Issue date 27/05/2000

Face Value 7100 Issue Price 5000

convey details of payment/redemption etc. on what date ?...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank Ltd - deduction of balance

User
 manojyadav8866 on Feb 25, 2015
I was opened my zero balance a/c with this bank...at the time of opening a/c the excutive told us that no charges will apply for low balance...but bank had deducted Rs.1607.00 for low balance...i am cheated by the bank...so please help me to refund it and take legal action on bank...others also facing the same problem......
Complaint comments Read comments [3] Complaint category Banks

ICICI Bank - Insurance Amount against Loan amount not refund.

User
 Mustafa_siraj on Feb 25, 2015
I applied personal loan, they told me that with in 2 days it's approved and disbursement amount will credit. I hand over all the required documents. In the mean time collect the documents the representative sign the Loan against insurance paper. Without explain all. It's took 10+ business days for approval and disbursement after i follow up with them. I don't want any insurance against loan amount. Mr. Sujith Nair (Relationship manager, Bomannahalli branch) suggest me that please prove 1 cancelled check + pan card xexor. I hand over to Mr. Prasanth. He told me that it will take 10-15 days max. After...
Complaint comments Read comments [2] Complaint category Insurance

ICICI - Misguidance by ICICI

User
 Makrand Ubale on Feb 24, 2015
Misguidance and unprofessional attitude by ICICI (branch, call centre and Service Department). I wanted a 40 USD demand draft (DD) for official purpose. Following are the events: 1. Visited Pimpri branch and was asked to visit BUND GARDEN branch (absolutely fine) 2. Visited CHINCHWAD branch and was asked to visit BUND GARDEN branch 3. As instructed, I decided to visit BUND GARDEN branch (16 km from CHINCHWAD). I was also in contact with the customer care department (CCD) to know the process. The CCD had no information of the process. So got the BUND GARDEN branch number 02066270622 and...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Getting charged multiple times

User
 javid hussain on Feb 24, 2015
I was getting charged multiple times at least 1 to 5 times per month as per above "POSDECCHG" and "ATMDECCHG"

This is extremely frustrating and I need a valid explanation why its charged several times?

I checked in ICICI Bank and they said it could be related to swipes in merchandise outlets, when the balance is insufficient. But which never happened, hardly I could have swiped in merchandise outlets 1 or 2 times.

Attached proofs for past two months ( you may check my phone banking or user name to confirm my account number which starts...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank Ltd - Deduction of SMAB

User
 nur007.islam on Feb 24, 2015
Dear Sir/Madam, I am having a salary bank account in ICICI Minto Park branch (Kolkata, West Bengal) from last four year and eight month and my account no. is 031201516671. My contact number is : 9804173451. I was just checking my bank statement and got the shock of my life. My account has been debited by SMAB charges dated on 16/02/2015 SMAB Chgs-JAN15+Stax 43.26 Rs.393.26. I tried calling the Minto Park branch but there was no response. I don't have any mail informing about this SMAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Demand Draft

User
 kaleemullah.pasha on Feb 24, 2015
Hi Myself Kaleem And I Work In Ventura Securities LTD Bangalore.And I Have Made a DD Of Rs 3500 Which Was On Jan Month Through Your bank Which Is MG Road and Problem Is Some Printing Mistake By Your bank People And That Is Created By You Even I am Included in That My Company People Put My Salary On Hold .And From That Particular Time I am Visiting Your Bank They Are Not At All Responding Me Its Almost 1 Month . And If I Don't get It Done Within 26th Feb 15 They Gonna Terminate Me Plz I Am Requesting You To Look in Give The DD Back. Thanking You...
Complaint comments Read comments [1] Complaint category Banks

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