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ICICI Bank Customer Care

ICICI Bank Limited

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Phone:+91 22 26531414
 1800-103-8181
 1800-22-8181 (MTNL/BSNL/Select Only)
ICICI Phone Banking Center, ICICI Bank Tower, 7th floor,
Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally,
Hyderabad – 500032

Registered Office:
ICICI Bank Limited
Landmark, Race Course Circle, Vadodara 390 007
 
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ICICI Bank Complaints & Reviews

ICICI Bank - Not attentive to our issues [Resolved]

User
 Jayashri Nandargi on Sep 16, 2014
I am a NRI customer and I am having a home loan at pune location. . I never get response to my calls or emails.. This is very pathetic service to the customer.. I am going to transfer my loan to other banks as soon as I visit India. I am fed up with this pathetic service and same service was received by insurance department also. You may reach out to me on +1 602 384 6969 for further details...
Complaint comments Read comments Complaint category Loans

ICICI Bank - non reciept of credit card bill

User
 F.YAKUB on Sep 16, 2014
I am maintaining saving bank account in ICICI Royapettah high Road, Mylapore.chennai and also i am holding credit card of ICICI bank i am not recieving my credit card bill properly and also intime NAME OF THE CUSTOMER: F.YAKUB ADDRESS NO 6 KAILASAPURAM I STREET DR. RADHAKRISHNAN ROAD MYLAPORE CHENNAI 600 004. CONTACT NO : 9444041858 9443336624 I AM RESIDING AT THE ABOVE ADDRESS FOR THE PAST 50 YEARS I NEVER CHANGED MY HOUSE SO FAR I WISH TO KNOW THE REASON WHY I AM NOT GETTING THE BILLS TO MY ADDRESS PROPERLY BY MAIL REGARDS F.YAKUB...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - DP CHRGS deduction without any intimation

User
 Siddhu_Meg on Sep 16, 2014
Hello Team, I have been using ICICI since the last year. I was been told that there is no charges applied for any kind of Transaction ( for D-mat account). But, in the last month, 356/- deducted from my Account and this Transaction is said as " DP CHRGS TILL JUL-2014". My account no 000801602235 and contact no: 9985219949. Could you look into this issue and resolve this. Many thanks in advance....
Complaint comments Read comments Complaint category Unauthorized charges

ICICI Bank - Refused to accept the Cash

User
 Suraj Chourasia on Sep 16, 2014
This Complaint is against the Branch Manager, Deputy Manager and his Subordinates, Today i wanted to deposit a amount which had currency of 100 Rs due to larger amount the Bank employees along with the Deputy Manager refused to accept the Cash and Deputy Branch Manager Ujjawal Stated a sentence in hindi which as follow's "Hamare yahan 100 rs ke note raddi ke bhav main pade hain agar tumhe deposit karna hain to SBI Ya BOI se Bade note leke aa" as i had relations with ICICI Senior Official's of Nagpur Branch they had to accept it any how, But as i am a loyal customer of this bank and hence forth due...
Complaint comments Read comments Complaint category Banks

ICICI Bank - recharge

User
 Sonu Tantra on Sep 16, 2014
Hi, I have recharged mobile on 15-Sep-2014 for Rs.500/- twice and both the transactions were failed. I waited for 1 days form then, even after which I did not receive the amount back. I am not able to connect to Rajasthan customer care number . I need you to track these complaints and let me know the status of the same.My Mobile Number is 8003879091......
Complaint comments Read comments Complaint category Banks

ICICI Bank - Wrong entry in CIBIL of PAN no. ABIPS1475L of RamaKant Sharma

User
 sharma ramakant on Sep 16, 2014
Sir, As I had gone through my CIBIL on dated 15.09.2014 it had been observed that an entry of amount Rs. 60000/- as an overdraft was mentioned in A/C no. 001205004772 dated 03.03.1999. I had not taken any overdraft from your bank of said amount. I am astonished that after a lapse of 15 years that amount had been shown in my CIBIL without any information to me which is a great irregularity of your bank and contradictory to law. Hence it is brought to your kind information that this wrong entry should be deleted from my CIBIL immediately with an information to me. Regards, RamaKant Sharma Mob...
Complaint comments Read comments Complaint category Loans

ICICI - Unknown status of Credit card application

User
 satyasudhir.sure on Sep 16, 2014
I applied for ICICI Credit card initially with my account opening. After 1 month, when I called them they told me that the application was not properly logged due to some technical issues. I filled in the application second time for which Verification door was closed - plz see how it happened. Two people for verification went to my hostel & office and on that day, I was in my hometown & I told them the same. Thereafter door was closed at that point of time. I don't understand why they can't carry out in my absence. Moreover, I applied for the credit card 3rd time & here goes a...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - about complaint on ATM service

User
 sabre alam on Sep 15, 2014
I am sabre alam has mi I also have ices bank customer .I have query ATM transaction related .Today I go to the ices Bank ATM in Laver comp maxim east.but I have got the shutter close.I saying home's person ATM working or not .But person replay me ATM is not working, ATM is started 8PM, in home leaving a ladies not allow to in side. Whose ATM based is not comfdevel to a customer and bank.Because ATM center is having to customer help but have any percent help full.
so I need to verify the point and do some .because ATM center very help to people.
if icici team not believe me tomorrow...
Complaint comments Read comments Complaint category Banks

ICICI Bank - Urgent help.. no support from customer care team

User
 sam.akh4u on Sep 15, 2014
Hi Team, I am Md. Samir has made a transaction of Rs14, 300.00 on 06/09/2014 with the account ending *****2003, but unfortunately the transaction made normal instead of converting to EMI hence i told the retailer to reverse the transaction but again tried to make the transaction and it was not successful due to insufficient limit. When I spoke to customer care 3-4 times it seems they are going to help me at all. It seems they are not trying from outside their limit. As a customer I should expect a better service from bank but instead customer care team is telling to contact to merchant. When transaction...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - wants to retun credit card i have not apply for this card

User
 swapnil123@ on Sep 15, 2014
Hi, I have applied for icici bank CORAL credit card after one of the sales guy from icici credit card division called me and said that icici bank is providing coral credit card without any annual fee. After checking the details and benefit of card I have filled the form of CORAL credit card. Yesterday to my surprise I received all together different credit card named "ICICI Bank HPCL credit card". I have never applied for that card, never filled any form for that card. I am very much surprised that how can they make any card without my consent. I wanted to escalate this matter in all possible...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - regarding homeloans

User
 kusuma.p on Sep 15, 2014
i p kusuma have applied the home loan in your bank the loan has been sanctioned but the manager and marketing people are not giving me any proper response and their are ignoring me, u marketing executive say that he is new and i dont know what is the delay of prosesing, and one more their are not intimating any thing...
Complaint comments Read comments Complaint category Loans

ICICI Bank - Related to mobile Recharge

User
 pramod mahakul on Sep 15, 2014
Hi, I have recharged mobile on 12-Sep-2014 for Rs.100 twice and both the transactions were failed. I waited for 3 days form then, even after which I did not receive the amount back. I am not able to connect to Rajasthan customer care number . I need you to track these complaints and let me know the status of the same.My Mobile Number is 8003076315...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - unreasonable and deceptive debt collection calls

User
 mansha145 on Sep 14, 2014
Dear Sir, I would like complaint about the false practices that your subordinates are doing with me since a long time regarding one of my debt. Three months ago i went to Jhandewalan branch Videocon tower at there i met Deepak Sharma who has assured me that they will contact on my phone number however someone from your department is not following that. I have told them about my financial situation i asked them to give me monthly payment plan where in i can start paying on my debt rather acknowledging my intentions towards paying my debt i was threatened by them, harassed by them and i will not...
Complaint comments Read comments Complaint category Banks

ICICI Bank - Wrongly Communication and debited my Credit Card No.- 4477473816271022

User
 praveenkarnal on Sep 14, 2014
Dear Sir, It is to inform you that my credit card has been wrongly debited on Dt.-26.07.2014 for Rs. 8, 750.00, my Credit Cards No.- 4477473816271022 (PRAVEEN KUMAR). It was wrongly communication by ICICI Bank staff / agent whoever, and told that your reverse point has been earned for 8750 and it has to be credited in your credit card, and ultimately in last it has been debited to my credited card a/c No.- 4477473816271022 (PRAVEEN KUMAR) ICICI BANK. Therefore I request to management that I do not want this/cancel this and revert my credit card a/c ASAP and control to this type of agency...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - I want to block of my credit card which no. is 5241931383374000 due to fraud with me.

User
 Sutapa Ganguly on Sep 14, 2014
Dear Sir, My credit card no is.5241931383374000.on 13.9.14 at 17.00hrs one call from your icici credit card sales dept. which name was Jiya khan and phone no. is 9210446293 and ask me my credit card no, expiry date and cvv no. for card updeated mobile verification so I give my all no.after that she told me that she will send one updated Titanium plaus card and one reboke shoe in the name of Sarmistha. after that I see Rs 7999/- has been debited from my credit card and understand that it is fraud case after that with in one hour I complain our on line complain for stop payment of this transaction.Because...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - Debit Card Not Working

User
 satishdhiman1968 on Sep 13, 2014
My name is Satish Kumar I have accounts in ICICI Bank I have not used my account from enough days. My debit card is closed due to that I also call on Customer Care. But not getting any answers from there so I've been giving you this Complaint Please turn on my card as soon as possible. For further details about card or account call me. Satish Kumar 9818515167...
Complaint comments Read comments Complaint category Banks

ICICI Bank - Home loan sanctioned but not disbursed by ICICI ghatkopar

User
 nitingaikwad on Sep 13, 2014
Hi I booked a house in Navi mumbai and was sanctioned a home loan by ICICI bank in ghatkopar. I even received a letter dated 10/02/2014 as attached, confirming that the loan has been sanctioned. My frustration is that even after completing the whole process impeccably, and having borne the loan processing fee, till date I have NOT been given any financial support from the bank. Each time the demand letter is received, I forward the demand letter to the loans officer/relationship manager at ghatkopar, and all they do is keep delaying the process.Their communication has been tardy (mobile switched...
Complaint comments Read comments Complaint category Loans

ICICI - prvs courier service issue

User
 santhosh1234 on Sep 13, 2014
prvs courier service is too worst, please ICICI bank admin don't use this service for cheque books. cheque returns.since 09/09/2014 im waiting for my cheque, today 13/09/2014 i don't received the courier. Indian postal service is better than this service......
Complaint comments Read comments Complaint category Business & Finances

ICICI Bank - ICICI BANK DP charges from past 5-6 years (with out even providing login id and Password)

User
 RaghuCS on Sep 13, 2014
HI, This with reference to my ICICI Bank account Transaction. ACC NO : 007801523750 May i know why this dp charges has been charged.(ref image) And if its for icici direct Account, Please revert it back. I did not had this requirement some of you sales person came and forced to take this telling its free. From 2008 to till date you are not able to send a welcome kit, nor log-in id and password. I have not done even one transaction till today, and your CRM team does not have time to know the Reason. But you have time to create bill and auto debit the money from my account. BR,...
Complaint comments Read comments Complaint category Banks

ICICI Bank - use of credit card by third person in my name

User
 p s pawar on Sep 12, 2014
I am receiving calls on my mobile no 9815179357 from ICICI customer care regarding the use of credit card whereas i have never used the card even once in my life.So I don"t know how the card has been issued to third person in my name.I would like to know the details of person using it.If I did not receive the complete details, I will have no other option to file a court case in consumer court against the bank....
Complaint comments Read comments Complaint category Credit Cards

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