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ICICI Bank Customer Care

ICICI Bank Limited

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Phone:+91 22 26531414
 1800-103-8181
 1800-22-8181 (MTNL/BSNL/Select Only)
ICICI Phone Banking Center, ICICI Bank Tower, 7th floor,
Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally,
Hyderabad – 500032

Registered Office:
ICICI Bank Limited
Landmark, Race Course Circle, Vadodara 390 007
 
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ICICI Bank Complaints & Reviews

ICICI Bank - credit card has been issued without applying

User
 Tanmoy Sinha on Jan 23, 2015
hi i have been receiving mails in my official email id from ICICI Bank Credit Card that the same has been issued in my name whereas i have never applied for any ICICI Bank credit card, Today again i have received email quoting that the credit card has been issued &transacted...
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ICICI Bank - Credit Card balance not Refunded

User
 suhasp on Jan 23, 2015
Dear Sir/ Madam, My self Suhas Atmaram Pawar. My Credit card Num is 4375 5117 6917 2003 DOB: 13/08/1956 Exp Date: 01/18 I have been using ICICI Credit card since past few years. Now my Credit limit is 65k. I want to know my current Credit Card Balance as I have been making all the payments on time, infact i am also receiving the acknowledgement from your end for receiving the payments, but in spite of that my credit limit is not still decreasing and I am not getting back my paid amount in my credit balance. So I request you to please look into this matter as soon as possible as I am in...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - Transferring fund issue

User
 Abhay Kumar Prajapati on Jan 23, 2015
Dear Sir, I want to complain about branch manager A K Malhotra and employee karan kapoor of branch noida sec-11 They are not transfering my fund to me and asking for bribe for doing same. They have told that my file is ok for transfering. I have given near about 40000-50000 as investment for clearing file for different issue arise and I have some call recording of same . Now I have no money to give then they are not giving my money...
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ICICI Bank - No responce after taking my application.

User
 kanumuri suresh on Jan 23, 2015
I applied credit card through online, I got 20 calls to collect my documents, once I gave my aplapplication with all documents till date no call nither any communication I tried for stastatus still it is showing no records found. I called to reperepresentative who collected my records his no.8686547575 and he switched off his mobile. One of the worse customer service providing by Icici. I want to sue them because they wasted my time and I lost other opportunity because of them. My application: S110100888471 Best regards Suresh +919000666676...
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ICICI Bank - Account closer

User
 Ravinandan Kushwaha on Jan 23, 2015
Sir,
My self ravinandan prasad kushwaha my icici bank a/c no 089101000195
Submitted account closer form 15/7/2014 and my atm and cheque book same day submitted in branch same day after your branch manager instruction balance ammount withdrawal from account and d mate closer form submitted by your communication icici bank chunar branch 11/9/2014 but not close please take suitable action icici robertsganj branch and close as soon as possible

Regards
Ravinandan Prasad Kushwaha
Mobile 7897398970...
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ICICI Bank - DDA-2014 Registration money not refunded

User
 yashpalsnegi on Jan 22, 2015
My name is Yashpal Singh Negi. The registration amount of Rs. 100000 had been deposited through form zero against the application no. 6013958 for DDA Flat but the application was unsuccessful and the refund amount has not been processed till date in my account. I want to get the status of my refunded amount and to get deposited on my account at earliest. Yashpal Singh negi ysn84@rediffmail.com...
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ICICI Bank - ICICI BANK not closing account even after submitting hard copy of A/c closing form at base branch

User
 sachingaur21 on Jan 22, 2015
I was having an Salary bank account (A/c No : 023901528955) with ICICI bank Haridwar branch: Address : 7c Avas Vikas Delhi Haridwar Road 249407 ) I put a request to close my bank account through customer care but they denies, So i go to my base branch as well i put and fill the hard copy for account closure form on 21.12.2013. just a day before i also visited the same bank for the same reason, but they told me transfer of money will take time, so next day i transfer the money to my other bank account through net banking, and on 21.12.2013 i submit the hard copy for account closure. now i got...
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ICICI Bank - To continue my Home Loan account.

User
 manoj ku .sharma on Jan 22, 2015
The Branch Manager ICICI Bank Home Loan Division Mathura (U.P.) Sub.: To continue my Home Loan account. Dear Sir, I wish to bring in your kind notice that I had applied for Home Loan vide application no. 7779422509 for property P-137, Block: Pearl, Shri Radha Vintage, Goverdhan Rd., Mathura and consequently I got sanctioned Home Loan of Rs. 14 lacs with Home Loan agreement no. LBMAT00002047105. According to Home loan agreement, first financed loan amount of Rs. 2, 01, 335.00 (Rupees Two lacs one thousand three hundred thirty five only) has been paid to builder on 28.12.2013...
Complaint comments Read comments [2] Complaint category Loans

ICICI Bank - Application Status shows 100% completed, but no card received till date

User
 Sahil Polekar on Jan 22, 2015
Name: Sahil Polekar Card opting for: ICICI Coral Master Credit Card Credit Card Application ID: 6095386654 I have applied for the above stated credit card on 03-Nov-2014, since then the ICICI executives followed up and personally collected all the required document from me. Further one fine day received a call from one of the executive stating that the executive to whom i had submitted the documents has misplaced my documents and that i have to resubmit them. The executive also stated that the card was ready for dispatch and as soon as i resubmit the documents they would do the needful. I have...
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ICICI Bank - Fraudsters doing Rs 6999 transactions on 'Reward points' name

User
 chaitanya.tcs on Jan 22, 2015
ICICI Bank, My name is Chaitanya and I have received the same request from the +91114 numbers given above.. They have all my transaction details and all the information needed to do this transaction... Only thing they dont have is the OTP which I refused to give since this is for an online credit card transaction... They said that they are not attempting to make any online transaction, but it clearly was on the sms I received... When I started asking about the Deal@1 sponsorship in this transaction and started interrogating them... they just were blank and backed off and finally disconnected...
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ICICI Bank - Charges on Credit Card/

User
 Dinesh Oza on Jan 21, 2015
I have taken ICICI Coral Master Card (5241 xxxx xxxx xx02) as it was claimed absolutely free in May 2014. Later I got Bills for annual charges. Till now I have not used card at all.I made lot efforts to cancel, but nobody responded properly. Now Bank is threatening me that it will impact my credit history....
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - CREDIT CARD....

User
 ANAND SALECHA on Jan 21, 2015
DEAR SIR I ANAND SHAH RECD BILL FOR NOV/DEC MONTH... YOU HAVE PUT LATE FEE CHARGE...FOR CARD NO.3770XXXXXXXX018 (ICICI VISA) I HAVE RECD BILL LATE...FOR WHICH PAYMENT WAS MADE LATE... KINDLY PLS REVERSE MY CHARGE...AND ALSO PLS DISCONTUIUNE MY CARD..AS THIS IS THIRD TIME I AM GETTING BILL LATE...AND EVERY TIME I CANNOT FIGHT FOR THE SAME......
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - Incorrect Charges Applied + Illegal Harassment

User
 mandar.chaubal on Jan 20, 2015
Product: Loan Account > Account No: LPABD00027695816 > Details of complaint: Hi Sir, > First of all, I would like to tell you that such thing has never happened in my four years of relationship with ICICI bank. This email is to express the inconvenience I've faced dealing with one of my personal loan's EMI. It never happened in past that my EMI was bounced however, due to huge financial crises in December, EMI was bounced. The bank person called me on 22nd December and asked me to pay the outstanding. I explained him the condition and commited to pay the balance on 2nd January....
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ICICI Bank - False information given for Bond Transfer

User
 vivekmishra20 on Jan 20, 2015
My Brother was holding following Bonds Bondholder Number - 3633599 and 3633560 Name of the Investor - SARASWATI MISHRA and RAKESH MISHRA He was asked by LOTUS GLITZ GLOBAL to take part in Exit scheme by giving false inforation. We felt the communication was sent via the bank, since we had never contacted LOTUS GLITZ GLOBAL So first the biggest concern I have, Why our information by compromised and given to a Third Party. By the time I realized that it could lead to fraudlent activity I got the Bond Transfer cancelled. But My Brother was duped and he sent the original bond papers to...
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ICICI Bank - Freezing account against credit card payment which is due to illegal transaction

User
 pryn12 on Jan 20, 2015
ICICI bank has freezed my account against the credit card due payment which was completely illegal and I have not done any of the transaction on that. It was done by someone else and i filed complaint about this also. All documents have been forwarded to ICICI via email. I have purchased mobile phone with the same credit card on EMI and I am regularly paying it every month without fail. Still they have blocked some amount which is unethical. It is leading me to completely cut any relation with ICICI bank in future. Please resolve my issue. Priyen Gadani 9825611113...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - AMOUNT DEBITED TO MY ACCOUNT BUT TRANSACTION FAILURE

User
 YOGESHKUMAR1801 on Jan 20, 2015
I HAD MADE A TWO DEBIT CARD PURCHASED ON 19/1/2015 FOR RS.200 ( TRANSACTION ID IS- 20150119100516 & 20150119100519) IN FAVOUR OF VODAFONE BUT THIS TRANSACTION WAS FAILED.KINDLY REVERSE MY AMOUNT IMMEDIATLY OTHERWISE I WILL SUE ON ICICI BANK IN CONSUMER COURT BECAUSE IT IS NOT FIRST TIME....
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ICICI Bank - icici bank is not activating jhandan yojana scheme for customers

User
 pradeepcbe18 on Jan 19, 2015
Sir i applied for prime minister's jhandan yojana scheme account in Ram nagar, coimbatore branch before 100+ days.. I walked in morethan 10 times to that branch.. But now itself didnt received any proper answer from icici.. Simply they are saying "manager is not here.. Application under process.. Your account will activate witthin 3 days.. " By Pradeep. 9092292248. Coimbatore...
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ICICI Bank - FAKE LOAN THREATNING CALL , TELLING THAT ICICI BANK CUSTOMER CARE

User
 Prakashasp on Jan 19, 2015
Sir, My Name is Prakash.S. From Ammoor, Vellore District, Tamil nadu My Mobile No. 09500667677 Email: starasp@gmail.com I Got A Phone Call From This No. 04440051544, (in tat Date 19-January-2015 5.45p.m) And told us that they are from ICICI Bank and asked My Wife Name and ask us For Our Address, And threatened us for Loan Due Delayed.. But We Didn't Have any loan or Account in ICICI Bank. We Explained That We don't have any account in ICICI Bank.. But They Didn't hear us. We got Mental Depression after this Call.. We like to Know that Is this Fake Call or From The Bank of ICICI.. And...
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ICICI Bank - fraudulent transactions through debit card

User
 verain on Jan 19, 2015
my account no.678805112000 with icici bank v.k.i.a., jaipur, rajasthan branch has been debited with the amount of INR 2, 593.68 Info.VIN*www.vendosu on 18-01-2015 18:03:05. whereas i haven't made any such transaction via my debit card nor any permission was granted from my side to auto debit such amount from my account for any reasons. customer care executives of icici bank when i contacted replied to block the card and apply for a new one as a solution without any remedy to get my money back....
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ICICI Bank - icici bank credit card application

User
 shahabidh on Jan 19, 2015
Hi, The executive who processed my application has told me that the credit application was processed and the same was dispatched, but I have not received the card so far. When I tried to check the application #S110100609604 it says no such record. Can you please let me know the actual status and the courier details of which, if the same has been dispatched. The application was signed on 05/11/2014. Also there are no other numbers directly to talkt to and enquire about the same. Regards, Sha (9840543243)...
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