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ICICI Bank Complaints & Reviews

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Last updated Mar 17, 2024
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ICICI Bank reviews & complaints(23599)

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S
Saquib8000
Mar 17, 2024
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Online Transaction Block for my ICICI Credit Card

Hi,

Due to the fact that I entered the wrong OTP a couple of weeks ago, they blocked my card for online transactions for 24 hours, and I am seeing this message every time I am trying to purchase items online.

I tried to contact customer care, but the problem remains as it is.
I am very disappointed. It has been more than a week, but my card has not been unblocked. Please help me here.

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E
ejsb
from Mumbai, Maharashtra
Mar 16, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent withdrawal - Dr. Tran for funding

Hi,

I have a fraudulent withdrawal from my ICICI account on Dec 26 2023.
The comment mention - Dr. Tran for funding A/c[protected]...
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A
Anand Khillare
from Aundha Nagnath, Maharashtra
Mar 16, 2024
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Remove my pan card detail on irda portal

Address:Kondhwa Pune

Respected sir,
My name is Ananda Bhujangrao Khillare i have joined icici bank as an Assistant Manager 1 year back but some reason i quit that job.But my pan number looked up in irda portal so i facing problem to join other insurance sectors job.
Applicant name Ananda Bhujangrao Khillare
Father name Bhujnagrao Khillare
Date of birth 02/03/1994
kindly delete my pan number in irda portal. Thank you.
with...
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C
casatish225761
from Hyderabad, Andhra Pradesh
Mar 14, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Scanned one QR and went the transaction another UPI

Address:Plot 72&73, Flat 301, Boppanas Senate, Pragatinagar, Mithilanagar

Yesterday I made a transaction of Rs.2000 through a scan and i paid the remaining amount of Rs.8000 on the same transaction, unfortunately it was shown different name and the vendor told he has not received the money. I raised the service request, but it is not showing.

As per my knowledge I never scanned any UPI id yesterday and I never entered any of the id manually also, how come the name changed automatically. If I scan...
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V
venfer
from Mumbai, Maharashtra
Mar 13, 2024
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Card in invalid status when logging in through CMS portal

My ICICI Bank Multi Wallet card has sufficient balance and is valid through 2026 and is a chip-based card. I haven't used the card for quite a while. While checking the card through CMS Self Care Portal, it is showing as Card in invalid status. Kindly assist on what needs to be done....
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V
vinodangadi1993
Mar 12, 2024
Mar 14, 2024
This thread was updated on Mar 14, 2024
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ICICI bank has deducted ecsrtnchg charges 590 & 534.28 rupees

Dear Team,

ICICI bank has deducted ecsrtnchg charges 590 & 534.28 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type of direction is not good please return my charged amount. My email id is [protected]@outlook.com

4 06, 03, 2024 ECSRTNCHGS280224_SR[protected] Dr. 590.00br...
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S
Shagufta_123
from Purnia, Bihar
Mar 12, 2024
Mar 14, 2024
This thread was updated on Mar 14, 2024
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Deducted my Ra 7394 from my icici bank account.

Within 88 days about 7394 rupees has been deducted from my account in the name of nach_ad_rtn_chrg_
From the date of January 2024 to February 2024 without any notification. I was maintaining minimum balance for the time of emergency, What the hell wrong with icici bank. I contacted with the customer care service but they didn't responding. Kindly review.
What is this transaction purpose...
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A
ARK_0
from Bengaluru, Karnataka
Mar 11, 2024
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Fraudulent transaction, ICICI, (infoAcct closure)

All my money has been debited from my ICICI savings account to infoAcct Closure without my knowledge. Kindly resolve this issue....
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R
Rajeev3012
from Pune, Maharashtra
Mar 10, 2024
Mar 16, 2024
This thread was updated on Mar 16, 2024
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ICICI bank charges NACH_AD_RTN_CHRG-ADBLDESK

Address:Tower 25, Flat 110, Amanora Township, Hadapsar

ICICI bank has deducted 590 * 5 = 2950 (February) and 590 * 5 = 2950(March) 2024 without any notification.
This was not the case earlier even if I don't maintain minimum balance, the SIP gets dropped and I used to complete the SIP manually.
They should notify about the deduction and reason about the same. I am requesting a refund of my hard-earned money at the earliest. Thank you....
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M
Manu Mohanan
Mar 10, 2024
Mar 10, 2024
This thread was updated on Mar 10, 2024
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ECSRTNCHGS - Return charges are not mentioned during mandate taking time.

Address:ICICI Bank Chelakkara.

Why banks like ICICI deducting the amount without informing the customer in the name of ECSRTNCHGS? I took SIP in MFs, where AMC is not having any mandatory to make payment then why ICICI if forcefully trying to deduct the amount? Also even after the cancellation last month its still deducting the amount....
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M
mohan123xx
from jaipur, Rajasthan
Mar 8, 2024
Mar 14, 2024
This thread was updated on Mar 14, 2024
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Refund challan

Dear sir maine 5 date ko uniraj ke form ka challan kata tha payment amount se cut gye but challan sucessfull ni hua challan 4260rs ka tha please request h muze refund dila dijiye
netbanking reference no is IGAQYKDDZ2
payer no. is [protected]...
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P
Pranjali Apte
Mar 8, 2024
Mar 14, 2024
This thread was updated on Mar 14, 2024
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ICICI Bank Fraud Transaction Request Closed

This is regarding financial fraud that happened on my ICICI Account No :[protected] of amount Rs. 265986.00 (Two Lakhs sixty five thousand nine hundred eighty six only) on 26th Feb 2024 at 8.30pm. I raised customer dispute with ICICI with No as SR[protected]. This request is closed saying this is authorised transaction with second level OTP.

Hacker hacked my account through ICICI Credit Card apk application . I clicked on link...
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S
Sandeshkoli
from Panvel, Maharashtra
Mar 8, 2024
Mar 14, 2024
This thread was updated on Mar 14, 2024
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Deduct money from my account

Address:Panvel

On 7 MAR 2024 my icici bank account no[protected] got deducted amount 590rs for 4 time
07 Mar '24
ECSRTNCHG3_030324_SR[protected]
590.00 Dr
07 Mar '24
ECSRTNCHG2_030324_SR[protected]
590.00 Dr
07 Mar '24
ECSRTNCHG1_040324_SR[protected]
590.00 Dr
07 Mar '24
ECSRTNCHGS040324_SR[protected]...
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A
Ashuwithouts
from Bengaluru, Karnataka
Mar 7, 2024
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ECSRTNCHG 3 of rupees 590 has been deducted 4 times from bank

Address:Flat 006, 1st Floor, Konfido Legacy, Doddanekundi Road, Bangalore

ECSRTNCHG3 of rupees 590 has been deducted 4 times from bank. I don't know what it is....
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K
from Jalna, Maharashtra
Mar 6, 2024
Mar 14, 2024
This thread was updated on Mar 14, 2024
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ICICI bank debited ecsrtnchg charges on my account

Am an icici bank customer. Today 06-mar-2024 ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not ethical please return my charged amount. My email id is [protected]@gmail.com...
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M
murtyvallabha
Mar 6, 2024
Mar 14, 2024
This thread was updated on Mar 14, 2024
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Personal loan

Address:palasa

Sir me indian army me kaam kartahun, muje kuch loan ka requirment tha tho me Suratgarh cantt branch se contact kiya tha aur un logon ne muje 1000000 (Ten lakh ) ka loan a propose kiya aur documentation pura kiya. muje msg ayatha ki 30 EMI ka (Per EMI 38459 RS) mine un ko bataya ki sir yeh bahut bada EMI hai yeh mera se nahi hoga tho un logom ne bataya ki aap ek EMI bhardo baad me kam karlenge. Me un ka barosa per loan leliya aur dho EMI bharne...
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M
Mohd Fahim Shaikh
from Mumbai, Maharashtra
Mar 6, 2024
Mar 16, 2024
This thread was updated on Mar 16, 2024
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Mortgage Loan application 7727049977

Address:ICICI Bank Thane

My application was processed on[protected] against Mortgage Loan application [protected], Online processing fees paid 6018/- with pay id NPgJ5wkL8sqlps to ICICI bank. But post paying Processing charges than after the responses from ICICI bank representatives have taken a U turn and there is absolutely no support resulting from the counter part who were interacting with me Named as Khyati-[protected], Ranjeet - [protected], Ravi Vazirani-[protected].br...
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P
Parul108Srivastava
Mar 5, 2024
Mar 10, 2024
This thread was updated on Mar 10, 2024
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Ashirwad deep discount bond of ICICI

Address:Banda, Uttar Pradesh

A Deep discount bond Viz. Ashirwad deep discount bond of ICICI was purchased in the year 1996 in my daughter's name (15th July 1996) for Rs. 5200 with maturity value of RS. 2 lakhs to be redeemed on 15th July 2021. The details are given here under:

Name of Bond Holder: Payal Srivastava U/G Vimal Krishan Srivastava
Bond Holder No. :[protected]
Certificate No. :-- 48861

To my surprise, when I contacted...
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A
arunsarathy2012
from Thane, Maharashtra
Mar 3, 2024
Mar 6, 2024
This thread was updated on Mar 6, 2024
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ECSRTNCHG charges by ICICI Bank without intimation

Am an icici bank customer for longest of time. My a/c number is[protected].
On 27-Feb-2024 ICICI Bank charged me 590 rs under ecsrtnchg. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not ethical please return my charged amount. My email id is [protected]@gmail.com...
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K
krishna hvs
from Bengaluru, Karnataka
Mar 2, 2024
Mar 10, 2024
This thread was updated on Mar 10, 2024
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Transaction declined due to security reasons

I am making a payment to Government Registration office with everythign ready for registration of my new flat and the netbanking transaction declined, asking me to consult customer care.

The reason given was the value of transaction was high, that was the only reason given for blockign my transaction.

They didnot unblock my transaction immediately and asked me to wait for 2 hours to unblock the transaction....
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