ICICI Bank Customer Care

ICICI Bank Customer Care

ICICI Bank Limited

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai City District
India - 400051

Customer Care Phone Numbers and Contacts

1800 103 8181
1800 228 181
+91 22 2653 1414

Contact Information added by users

The following information has been added by our users and may or may not be correct and/or true. Use at your own risk.
+91 99 2430 2702
+91 98 2509 8250
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Customer Care Phone Numbers



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Satisfactory Rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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ICICI Bank Complaints & Reviews

ICICI Bank — Sunil dp charges

 poison on Nov 25, 2015
I have a Savings account in ICICI bank for 10 years now. When I checked my bank transactions and I found that there is one debit transaction '45518865 DP CHGS TILL OCT15'---- INR 490.20'.When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is 029601002661 This is completely unacceptable and please refund my amount. My phone number is 9743282829...
Complaint comments Read comments Complaint category Banks

ICICI Bank — Regarding Swiping Machine Services -Holding Money without proper Informations

 Mani kanta prasad on Nov 25, 2015
See My amount in the Business Purpose I have two statements with respect to Sept27th and Sept 29th -2015. Till Today I am not Received 3.5 laks amount and when ever approach to customer care or the other team no one is giving proper inputs and trying to talk irrelevant with rude maner with us.Every time with out reason saying and stoped money ....
Complaint comments Read comments Complaint category Banks

ICICI Bank — Personal loan - diandra

 Diandra on Nov 25, 2015
This is regarding the horrible service received from ICICI Bank on a personal loan.

The documents required were submitted on the 30th of October 2015 and multiple calls made to the person who collected the documents there after as the documents were not submitted. Days passed with multiple calls being exchanged and complaints being raised.

Once the documents were submitted, I received a call stating additional documents were required which were also submitted on the 20th of November 2015 and I was informed the amount will be in my account by Monday 23rd of November,...
Complaint comments Read comments Complaint category Loans

ICICI Bank — ICICI Bank fraud credit card discount calls

 pratyushu on Nov 25, 2015
Got a call today morning from the no - 9210862957 claiming that he is calling from ICICI Bank card and as I am holding clean history bank is offering me a discount card with 6 benefits for which I have to pay 6399/- which will be reversed in the next billing cycle. He then said that I will receive a call from ICICI Bank verification department for IVR verification where in will have to key in card details for paying the amount. After few minutes I got a call from the no - 01145544113 (Delhi no) confirming again the 6 benefits and was asking for card no, expiry date etc. As I knew its a fraud and...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank — 3D Secure Pin is Blocked

 ZARA on Nov 24, 2015
My 3D Secure Pin for Online Purchasing is Blocked,
And message is showing
To Unblock your card/login, please contact ICICI Bank Customer Care.

I called to customer care for this but a pre recorded tape is running there asking for debit card number.
I enter my debit card number (16 digits) it is telling me that it is invalid number .

I am not getting how to unblock my card for online trasnaction? PLEASE HELP.
My Email id is Fatimazara786@gmail.com and contact no is...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI — Cheated as a result of fraudulent activity

 Sidhartha Kar on Nov 24, 2015
To whomever it May Concern,
Subject: Cheated as a result of fraudulent activity in the name of Consumer Forum Complaint Resolution
This is to bring to your notice that I had lodged a complaint with the Consumer Forum of India on November 24, 2015 regarding a faulty machine from Eureka Forbes following which I received some fraudulent calls from unknown numbers who claimed to be Eureka Forbes personnel trying to refund me the money for the faulty machine and eventually robbed me of 13, 000 INR.
The details go as following:
• I lodged the complaint...
Complaint comments Read comments Complaint category Unsolicited Phone Calls

ICICI Bank — Not satisfied bank works regarding atm machine

 Er RajesH SharmA on Nov 24, 2015
Dear sir 09 nov 2015 ko m cash niklne atm machin gya pr am machin se cash debit ho gya but nikla ni iss regarding main next morng complain kar di or unhone mujhe 1 week ka time diya ki verified k baad apko bta dange fir main kuch din bad castumar care complain baat ki unhone bola apko 21 nov ko refund aa jayga aap cdf from file kar do main kar diya but refund ni aaya or main fir bbat ki to unhone bola aap k paisa nhi mil payge humri backnd teem ne verife kiya hai apne icici se cash nikla hai jab ki main axis bank ka atm use kiya ta icici ka to use he nhi kiya or main bank m bola unhona bola ap...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank — Saving account to salary account

 amit gupta on Nov 24, 2015
Hi my account is in icici bank ltd. .My salary credits in icici bank ltd account no. 029901002351. Last two month i, submit copy id all paper on branch jayanagar 9 block. But branch has not taken any action, my saving to convert salary account. Pls. Help

Amit gupta...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank — Charged 3500 rupees debited from my icici credit card

 Subrahmanyam Pemmasani on Nov 24, 2015
I had ICICI credit card using from a month.ICICI Bank debited 3500 rupees from my creditcard as joining fee without giving any information.At the time of applying i was applied for joining free card.From the time of applying they have taken more than 2 months for processing.even i did not get the conformation call one fine day i received the credit card through the blue dart courier.untill that even i don't know the type of card i am going to get and the credit limit.When i called to the customer cared they have not given any clear information.The worst bank and worst service....
Complaint comments Read comments [1] Complaint category Credit Cards

Icici Babk — Icici bank credit card reversal of late payment charge

 pushpavadan on Nov 24, 2015
I am regular costomer of icici bank i use credit card last two year i am fail to payment of 2nd november 2015 due to some mis understanding of icici bank mini statement so i regreat to fail our regular payment so i request to help me a revarse of delay payment charge & auto debit charge i pay remaing my due date payment & on interest on some period plese help me on my problem you see my track record...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank Ltd — Bank official at fault and mental harassment

 sandyyy666 on Nov 24, 2015
Fixed Deposit of 12, 00, 000 Rs was done In the month on November 2014 ( for a period of 1 year) and Form 15G( for TDS tax) was submitted then. In May 2015( for the next financial year) again Form 15G was submitted and was not updated by your Bank.Inquiry was made to NITIN MALHOTRA ICICI BANK C BLOCK NEW DELHI 110057 and he assured to look into the matter.Later, again a form was submitted for the same FD in August and still updation was not done by the Bank. Regarding this matter several attempts have been made to resolve the matter peacefully but no effort has been done on the bank side.
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank — Posdec chrg

 Victor Mahato on Nov 23, 2015
My name is Victor mahato, today I chk my account detail i got 28.50rs deducted as POSDEC CHG about 23 times. This is really insane, how come these people show this kind of stupidity again and again?, is that what their bank is all about? . I want valid reason behind this asap.18.11.2015 date plz chk it My email id - victormahato@gmail.com...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank — Not received noc yet

 Kapil Murjani on Nov 23, 2015
I had taken loan from Icici bank on 27-3-2004 for my TVS Scooty Registration No. RJ19LM4041. I m not having Loan Ac number because I had closed all my accounts with Icici bank. I m sending u pic of RC. It's a request to bank to provide NOC as soon as possible....
Complaint comments Read comments Complaint category Loans

ICICI Bank — Payment made to invalid credit card number

 pavancsea on Nov 21, 2015
Hi Team, i have accedentally made payment of 9000 Rs to the visa credit card "4166441500582703" on 19th november 2015. i have reached customer executives they said that " 4166441500582703 is an invalid credit card number...you will refund of your amount of Rs 9000 within 48hours." But still i didn't get my amount. Please help me in getting my amount back to me. Below are my account details: Account #004801599561 Thanks & Regards, Pavan Yennampelli Mobile: +919000944588 Email: pavancsea@gmail.com...
Complaint comments Read comments [2] Complaint category Credit Cards

ICICI Bank — Wrong charges deducted

 nareshsamal on Nov 21, 2015
Dear Sir/Madam
My name is Naresh Kumar Samal, I am having my salary accout in ICICI bank . Today (21/11/2015) 57 Rs/-(28.50 Rs * 2) were deducted from my salary account, when i tired to call customer care, call is not connect so i put my problem here . and when i checked into my mini statement it was show "ATMDEC CHG/28-10-15/3553/25ST3 ". And when I tried to search it over Internet, I found these charges are applied for when ATM of other bank, But Yet I am Not using other bank for withdraw money. then why my rs -57 is deducted from my account. please solve my problem as soon as...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank — Complaint against the icici collection agency harassment

 Ribeesh on Nov 21, 2015
I have taken a credit card from ICICi bank 10 Years back. I got a job at Dubai and i shifted to UAE and i settled here from 2008 onward. I were having a credit card with a limit of 25000rs and i paid lot money towards that. From 2009 onward the ICICI people are calling my and threatening my parents and we told them that we are ready to make the balance amount but they are not giving us the settlement paper. Last year 2014 again they called my parents and sister and threatened, they are using bad words and calling late night also. After that i have cancelled my landline connection and changed my...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank — Increase in EMI

 Rajesh Chettri on Nov 20, 2015
I Rajesh Kumar Chettri S/O BasantiChettri( ADDRESS: MIDDLE PLUS, DEVIDANGA BAZAR CHAMPASARI GRAM PANCHAYAT SILIGURI-734403) we two had appliedfor home loan in the year 2004 of rupees 2, 00000 and your bank proved it and we were given our first installment of rupees 1, 02000 out of 2 LAKHS but your bank did not provide us withsecond installment of rupees 98, 000. Due to some problem.Wehad to pay the loans of rupees 1, 02000 within 10 YEARS (120 MONTHS) but now its been more than 10years that means more tha 120 months and when i went to the bank to look for the problem the Banker said that we have...
Complaint comments Read comments Complaint category Loans

ICICI Bank — Lost my payment cheque from dropbox

 Shishir Khandekar on Nov 20, 2015
Mr. Manager, I am ICICI credit card holder since long time . Last month i dropped 2 cheques for the payment as below. 1. For E.M.I. Rs. 2693/- Bank : BANK OF MAHARASHTRA Chq.Date. 20-11-2015 2. Tikona Internet Bill Rs.513/- Bank : The Progressive Merc. Co-op Bank Chq.Date 20-11-2015 I dropped both cheques at same time and same day in ATM DROPBOX of ICICI BANK ANKUR SOCIETY BRANCH, Nr. PALLAV CHAR RASTA, NARANPURA AHMEDABAD. Surprised that the second cheque cleared and 1st was not . How it is possible? Who is responsible for that if paid cheque missed from dropbox. ICICI...
Complaint comments Read comments [2] Complaint category Credit Cards

ICICI Bank — Fraudulent transaction done on my debit card using 3d secure password

 suhastp1981 on Nov 20, 2015
Dear Team, I would like to inform you that i hold salary account in ICICI bank, On 17th November, 2015, I received messages on my mobile number which is registered with bank of debit for around 19000/- debited from my account using 3d secure password which was been generated by somebody else which was not done by me. The card was with me at that time and nobody was using it. Then, I rushed to my branch to get information that how it is possible when i am not using my card and net banking option then how the amount is debited from my account. I already filled the disputed form in bank.
Complaint comments Read comments Complaint category Banks

ICIC Bank ltd — Harassment.

 ProfAnil Ganvir on Nov 19, 2015
I had taken a home from ICICI BANK LTD, Branch civil lines Nagpur-440017. The bank had disbursed the loan directly to the builder by keeping my original property papers even though the flat was under construction and the builder deceived us by not giving possession for one year. The Bank sends the gundaas of the private agency to mentally torture us. They threaten to vacate our flat within 3 months without any legal procedure....
Complaint comments Read comments Complaint category Loans

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