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ICICI Bank Customer Care

ICICI Bank Limited

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Phone:+91 22 26531414
 1800-103-8181
 1800-22-8181 (MTNL/BSNL/Select Only)
ICICI Phone Banking Center, ICICI Bank Tower, 7th floor,
Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally,
Hyderabad – 500032

Registered Office:
ICICI Bank Limited
Landmark, Race Course Circle, Vadodara 390 007
 
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ICICI Bank Complaints & Reviews

ICICI Bank - credit limit increase reqest

User
 bhageerati on Nov 27, 2014
Requesting for credit limit increasing of my credit card which the card is no due payment till today Before r was used another card that blocked with my request.and given new card that not yet used.One savings account also in nearby ICICI BANK.That also not maintaining due to this card issue .Pin to pillar given phone calls sent countless e-mails sent.Finaly came this page.IN 09/2014 for credit card so many baseless issued by bank and finaly got the card in JAN.2014.Again cash withdraw problem created that also solved.Now credit increasing problem created with out any single reason.Limit is there...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - deducting money without any information

User
 Inder1313 on Nov 26, 2014
Hi, I am an ICICI customer for about 5 years my acc number is 045001503608, ICICI bank has been deducting MAB charges from my account as mentioned in the detail below 19/11/2014 19/11/2014 MABChgs-Aug13+ST 392.26 9, 607.74 19/11/2014 19/11/2014 MABChgs-Nov13+ST 393.26 9, 214.48 19/11/2014 19/11/2014 MABChgs-Jun14+ST 391.26 8, 823.22 19/11/2014 19/11/2014 MABChgs-Mar14+ST 593.21 8, 230.01 19/11/2014 19/11/2014 MABChgs-Jul14+ST 393.26 7, 836.75 19/11/2014 19/11/2014 MABChgs-Dec13+ST 393.26 7, 443.49 19/11/2014 19/11/2014 MABChgs-May14+ST 393.26 7, 050.23 19/11/2014 19/11/2014 ...
Complaint comments Read comments Complaint category Banks

ICICI Bank - DP CHGS TILL OCT-14, ICICI Bank Debited 561.80

User
 nareshkumar12 on Nov 26, 2014
Hello Sir, Unexpectedly Rs.561.80 got deducted in my a/c. When i walked throught detailed statement, it showed "DP CHGS TILL OCT-14". It is purely because of Demat a/c. when i opened a/c in ICICI Bank, they said there will not be any charges by opening this a/c. But they took now, It is pure fraud. Since i having salary a/c in this bank, i have to come out from this bank a/c and switch to someother bank. I did not expect this kind of behaviour from ICICI Bank. if they steal same amount from all the people, then they will fill their kazhana still better and good. but customer will becoming victim...
Complaint comments Read comments Complaint category Banks

ICICI Bank - ICICI Bank credit card Transaction unknown

User
 shabeenap on Nov 25, 2014
Today i received a call from Amtec Engineering regarding my ICICI bank credit card points.Initially i disagreed wi th them and disconnected the all, again later i got call and started telling me all the details of my card information. for sometime i believed that they are from ICICI Bank and after sometime i received SMS with transaction Rs 6999 towards Amtec Engineering Paytm, but i haven't done any transaction and realized that its fraud, Immediately i called the ICICI bank customer care and informed the situation, they have provided me the SR No# 347643949 and told that it will take 30 days...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank Personal Loan - Application rejected after generating confirmation id

User
 mohdjaved23 on Nov 25, 2014
Name : Mohd Javed Email id : dev.javedmohd@gmail.com Ph. no. : +91-8826376904 Problem : Application rejected I am apply personal loan in Badshahpur branch. Executive (Abhishek +91-9990196095) collect all document (last 6 month Bank Account statement, 3 salary slips, PAN card, Veter ID Card, Two photographs) and i have also my saving account in ICICI bank Sohna branch. My application is received (21st Nov. 2014) and i got a email (24th Nov. 2014) from (REPLYPERSONALLOANS@icicibank.com) they needed E-mail id confirmation (No. 63568929) some details ( Full name: Employee no: Grade : Designation:...
Complaint comments Read comments [1] Complaint category Loans

ICICI Bank - no responce from icici costomer care side.

User
 chauhanraj428428 on Nov 24, 2014
i want to change my mobile no mentoin with my icici a/c no.i am calling again and again in icici costomer care but i am not getting any responce till now.i follow the right procedure but still my cal not connect with care .so plz tell me what i have to do.i have tried all the no of icici care but not getting any responce.plz tell me the solution....
Complaint comments Read comments Complaint category Wedding services

ICICI Credit Card - NOT GIVING APPLICATION STATUS

User
 Ghantasala Prasad on Nov 24, 2014
ICICI bank has taken all the subjected proofs from me and i have already filled in an application on Dt: 29/10/2014. My Application No : S110100683322 My Name : G PRASAD Mobile : +91 9948555178 Till date there is no feedback and no representative from ICICI have made a contact with me. Even i could not check my application status as it is consistently showing "no records found" as i check my status. This kind of service is not at all accepted from banking sectors. I need to know the immediate status of mine or atleast i need my proofs to be returned back....
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - Bank Charges (MAB)

User
 ralodha on Nov 24, 2014
Dear Sir Details of complaint: Debiting INR 1645.12/-from May-14 to Oct-14, i.e. MAB Charges, which was not inform by Bank person when account open & it was wrongly debited as it is 0 Balance Saving A/c for women. > Kindly reverse INR 1645.12/- & do the needful. > Thanks & Regards > Ritubala Lodha > Product: Savings Account > Account No: 032401512979 > Mob No.9820712229...
Complaint comments Read comments Complaint category Banks

ICICI Bank Ltd - Credit Card settlement NOC not yet get - Reg.

User
 stalinsaravanakumars on Nov 23, 2014
Dear Sir, I have paid full settlement to my ICICI credit card Number 4477474448435001 dated 24-Mar-10. But still I didn't get my NOC from ICICI. Meanwhile I am keep on getting call from the Bankers and stating to settle my credit card at the earliest. When I check with them, they have told that nothing has been updated in their system. I have the proof all the cash vouchers. Kindly help me to get the NOC from ICICI. Regards, S. Sornaraj +91 72999 88569...
Complaint comments Read comments Complaint category Other

ICICI Bank - Increase credit Limit

User
 Aneesh v m on Nov 23, 2014
Dear concern, I am Aneesh v m from Cochin, I am using ICICI bank visa platinum credit card holder and the card number is 4375510524919005, and its valid from 07/14, but i am worried about becoz, its creidt limit is only 20, 000/ only but i want atleast again 75, 000 so please do something and increase the limit. 09037812340...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - SR347379191 WHAT IS THE STATUS.

User
 RAJAKUMAR SAHOO on Nov 23, 2014
Respected sir, i have made a debit card purchased of Rs2883/- from Mahalaxmi provision store the same amount was debit from my account 629701086510 .But in Mahalaxmi transaction slip it is showing SALE REVERSED. CANCELLED TRANSACTION FAILED. I have complained in customer care OF ICICI BANK also, complain number SR347379191.it is my request to reversed the same amount to my account AS SOON AS POSSIBLE.Please do the needful....
Complaint comments Read comments Complaint category Banks

ICICI Bank - ICICI Bank - DP Charges Fraud - ICICI

User
 sahil sahil on Nov 22, 2014
Hi, I am Rajeev working as a software professional. I have a demat account in ICICI bank. Today I checked my bank transactions and to my surprise I found that there is Two debit transaction 'one transaction is 28-10-2014 57338988 DP CHGS Till sep-14- INR 238.76 and second transaction is 08-11-2014 57338988 DP CHGS Till sep-14- INR 435.40. When I created the demat account, I was not told about the DP charges and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. This is completely unacceptable and I want my MONEY BACK... Thanks....
Complaint comments Read comments Complaint category Banks

ICICI Bank - credit card No 4132-8975-4639-7003

User
 SanjeevAngrish on Nov 22, 2014
C O M P L A I N TICICI Credit card Customer Care Divison Dear Sir/ Madam I am using a credit card No.4132-8975-4639-7003 of your Bank Every time I am penalized for the Rs 500/- as a late fee charges.While we are deposited check in the drop box well in time ALWAYS.When we have checked with the customer care they are saying as you are giving NON ICICI cheques. And you will have to deposit 5days before the due date.We donot understand this policy. While at the time of giving Credit card no body informed us this conditions. Neither after that any body informed us later. Nor it is printed on...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - ICICI unwillingness to help

User
 rahul.gupta03 on Nov 22, 2014
ICICI and its senior management is not at all willing to help its customers. The bank just know how to keep an account holder's money with them and when that same account holder asks for any help, ICICI just ignores and avoids account holder compaints...really shocking... Regards Rahul 9899595392...
Complaint comments Read comments Complaint category Banks

ICICI Bank - Investigation of missing payments not handled properly

User
 pramodh vasishta on Nov 22, 2014
Dear Sir/Madam, This is wrt the recent missing payment incident occurred at one of your branch. I had 43550 INR with me. Due to some reasons, I decided to make 2 payments to my savings account of 016901555855. I made the first payment of 32000 INR and 2nd payment of 1550 INR. However, I handed over both the payments at once for your teller. As she was busy handling another customer, I think she might have mixed up the payments. However, she informed me the payment is incorrect and when I cross checked it was 31 denominations of 1000 INR. I told her to cross check her counter once again, as she...
Complaint comments Read comments Complaint category Banks

ICICI Bank - Complaint Regarding De-mat Account

User
 Brands Academy on Nov 22, 2014
Dear Sir/Ma'am This is to inform you that we employee of Brands Academy have salary account in your bank in Malviya Nagar Branch. Recently we came to know that our de-mat accounts have been opened without permission. Its almost 2 week after placing request to close our de-mat accounts. But we haven't got any positive response from any side. We have informed Branch manager and staff members of Malviya Nagar and Saket branch but instead of helping they are giving stupid reasons. Name of the staff members of Malviya Nagar branch with whom we have share our problem are:- 1. Jitendra- 8586976580 2....
Complaint comments Read comments Complaint category Banks

ICICI Bank - reg misbehaviour of u r staff at nai sarak branch jodhpur

User
 anand prathmesh on Nov 21, 2014
dear sir mam this is to inform u that yesterday means on 20th nov 2014 i had been to u r nai sadak branch for depositing my cash in saving account number 083101507243 in the name of sneha malivya the amount was rs.15000 automatic deposit machine was out of service so i had filled the payin slip and third party form as snehas account in new delhi as i had been to mr.agarwal for his approval signatur on third party form he refuses to sign on it saying first u submit u r id proof i said sir why id proof is needed i ll submit u the original one he said that i dont know u go outside and make photocopy...
Complaint comments Read comments Complaint category Banks

ICICI Bank - satelment of full and finel payment agaisent cc no -4443410166337004

User
 krishan_ror on Nov 21, 2014
dear sir Reg . abobe mentioned subject I had made full payment on satelment time vide your bank receipt no 1002226701 dated 8-11-2010 for Rs. 4350.00, - 8960773 dated 7-12-2009 for Rs.1250 and 9177079 dated 28-2-2010 for Rs.2400.00 there fore your bank person making so many calls on cel no 9873205498 and repeat to pay same amount, you are requested to kindly take necessary action, thanking you krishan lal...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - Regarding credit card payment

User
 karsan bhadra on Nov 21, 2014
dear sir, I have recived onenmore additional bill from your side i.e of Rs 1, 999.24 against our credit card number"4375510177447106" . we have already paid Rs 21, 031 against cheque no 067814 on date 30-10-2014, that cheque is aready credited in your current bill. But we have recived late fee, service tax, and interest charges accured in this bill as a late fee. Therefore we request you to please wived the above charge of Rs 1, 999.24 I hope you will consider the same and wived the above additional charges. Regards Karsan Bhadra 9821064049...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - illegal deduction of money from my account

User
 hrishikesh_joshi on Nov 20, 2014
I got a call from ICICI bank. In the call they forcefully took the approval from me for one service though i said i will think n then i will inform you regarding this service. The bank caller replied that this is just the call for you that you are interested in this service nothing more than that. After 2 days the bank deduct the amount of 1399 from my account for this service which I never used. Now they refused to give me the refund immidiatly and the worst service I ever get from any bank ever. I got credit card from same bank. They have filled the incorrect information regarding me...
Complaint comments Read comments Complaint category Banks

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