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ICICI Bank Customer Care

ICICI Bank Limited

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Phone:+91 22 26531414
 1800-103-8181
 1800-22-8181 (MTNL/BSNL/Select Only)
ICICI Phone Banking Center, ICICI Bank Tower, 7th floor,
Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally,
Hyderabad – 500032

Registered Office:
ICICI Bank Limited
Landmark, Race Course Circle, Vadodara 390 007
 
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ICICI Bank Complaints & Reviews

ICICI Bank - reversal of late payment charges-Credit card no-5176533543973009

User
 mahender kumar aggarwal on Oct 30, 2014
sir, I am your very old customer & making very regular payments well in time since last so many years & this time I have not received my statement nor e-mail regarding my payment dues(even though I have requested at your customer care to send my statement at my e-mail id on 26-10-2014) but still I have deposited my payment of Rs.672/- on 02-10-2014 in the drop box of icici bank, Sec-26, Noida but still you have levied late payment charges of Rs. 573.29 .Further I have paid you the charges but request you to please reverse these charges as there is no fault from my side and oblise My card...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - salary od acc ending 8721

User
 Bolli Bikshapathy on Oct 30, 2014
Hi Team, I was associated with the company with more than 5 yes and was proud and happy to be...and in my tough time I had taken the loan on my salary with the account ending 8721...and the amount I paid in to the account with all the late payment and all the charges exceded the amount I took the loan.. And at last I had a settlement done with the amount of 2500.00 in the month 17 march 2011 for the total of Rs 3456.85 and gave a request for OD account close in AS Rao Nagar Br..hyd and left the bank. But the issue started for the amt 956.85 left in the account and the account was not closed...and...
Complaint comments Read comments Complaint category Loans

ICICI Bank - MY CREDIT CARD APPLICATION PENDING IN LONG TIME AFTER ALL VERIFICATION

User
 MANISH BOTHRA (JAIN) on Oct 30, 2014
THIS COMPLAINT FOR MY CREDIT CARD DETAILS- MANISH BOTHRA your ICICI Credit Card Application Ref. No 2014288860184, DELHI IS PENDING YET AND NO STATUS SHOWN TO ME VIA SMS AND PERSONAL MAIL. WHY IS SO LAZY ON MY CARD APPLICATION. PLS RESOLVE THIS AND I WANNA RECEIVE MY CREDIT CARD WITHIN A WEEK WITH APPROPRATE CREDIT LIMIT. PLS REPLY.ASAP.....
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ICICI Bank - DP CHGS TILL SEP-14

User
 Podduturi on Oct 29, 2014
I am Nikhil Reddy. 561.80 Rupees has been deducted from my account as (00013948 DP CHGS TILL SEP-14) DP charges on 28/10/2014. I have never activated and used my Demat account till now. There was no prior notice. This seems to be big fraud.I need justice and my money back immediately. It is a big amount for us. I have seen similar type of complaints. It should be addressed. My account number is 000801595834. My email id: pnikhilreddy@gmail.com...
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ICICI Bank - ICICI Bank - credit card returned undelivered

User
 sitaramtotre on Oct 29, 2014
I have applied for ICICI bank credit cards, I received Credit Card Pin letter from courier but many days has been passed and I didn't get credit card from any courier services. Suddenly before two week approx I got message from ICICI bank like... Dear Customer, your ICICI bank Platinum Chip Credit Card has been returned undelivered. After getting this message, i called to customer care many times but till now i didn't get any appropriate response from anyone. So please try to get solve this problem ASAP, otherwise if any incident will happen from my credit card then who will be responsible for this....
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ICICI Bank - SR344029152_ Wrong impose of Late payment fine

User
 ravikantray13 on Oct 29, 2014
am Ravi Kant Ray using ICICI Bank Titanium credit card bearing card no. 5239512554321006. As per my last statement the last due date was 05 October 2014. I paid the total amount on 03 October 2014 through SBI net banking. The same is being reflected in the statement also. But still a Late payment fine of Rs500/- along with service tax has been imposed on me in next statement. I have registered a complaint with customer care but they are not interested in resolving the issue. They are simply telling that as per Bank policy you have to pay the fine or otherwise your credit will spoil. I have been...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - ICICI Bank Ltd - Bill generated before receiving PIN

User
 D2014 on Oct 29, 2014
Today I got a message like total payment of 561/- .ICICI bank has issued me a coral credit card saying that no payment for first one year for corporate employees. By the way I didn't receive any PIN from them and I didn't use that card also. So how that bill got generated I really don't know....
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - transferred amount to wrong account number

User
 sharath kn on Oct 28, 2014
yesterday 27/10/2014 at 20:02:26 i transferred a amount of rs 5000.00 to wrong account number. the wrong account number is 091901509829. MY NAME: SHARATH KN BRANCH: KAKKANAD KOCHI, KERALA ACCOUNT NUMBER: 091901510127. I transferred the amount through ATM in 4th stage T.K LAYOUT. TXN NO:392507... ATM ID STCHA984. I TRANSFERRED AMOUNT THROUGH MY DEBIT CARD AND THE NUMBER IS 4693750919022891. PLEASE LOOK INTO IT AND DO THE NEED FULL. PLEASE REFUND MY AMOUNT....
Complaint comments Read comments Complaint category Banks

ICICI Bank - Not yet received the amount deposited by cheque on 13 Oct 2014

User
 HiteshDaiya on Oct 28, 2014
I deposited the cheque of rs. 70, 000/- on 12th of this month. I still not received the amount in my acc. On the same day i informed branch that i didn't received the amount but i got ans. that many times SMS comes late but we had deposited the amount. At end of day i again called him for the same response at that time he noticed and inform me the amount is deposited in some ones else account. he also informed me the acc no. u had provide is wrong but the slip i have has correct account no. I tired to contact at call center at various steps of complaints on website but i only get time and the words...
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ICICI Bank - Regarding my SR No : 343975445

User
 AbhishekKumarRoy on Oct 28, 2014
This is regarding my service request No 343975445.My credit card is charged unethically for late payment fees + overdraft limit fees + service tax, Instead i told them clearly that i didn't got any message alert and mail for last date payment.I think i always pay on time and this time it happened due to lack of information from your side.One more interesting thing is, This is charged on 24/10/14 and prior to that i have made the required payment of 3854.00 on 18/10/14. and i have checked the credit limit and purchased some item online.Now the question here is they applied fine on 24/10/14 which...
Complaint comments Read comments Complaint category Credit Cards

ICICI Credit Card - ICICI Credit Card Application Status

User
 Daljeet Singh Dua on Oct 28, 2014
Hi, I've applied for a credit card two weeks ago. Till date, I can't check the application status online. Neither the bank representative contacted me again nor I received any call for verification. Can somebody let me know about the status of my application.. thanks Applicant Name : Daljeet Singh My Application No. :- N110100664672 Sales Executive : Navdeep Singh Regards, Daljeet Singh 9855325459...
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ICICI Bank - ATMDEC CHG - Third time

User
 Bhuvana R on Oct 28, 2014
Hi, I am Bhuvaneswari Raman. I have ICICI account which was found with transaction "ATMDEC CHG/10-09-14/1984/25ST3" debited with Rs.28.09 from my account. This is the third time, i am facing this kind of problem. I know my account balance as i am using it very frequently. I did not try to withdraw the amount which is greater than my account balance. Kindly take necessary to refund the money back into my account and take precautionary steps to avoid these kind of complaints again and again. ICICI Branch - Nungambakkam, Chennai Account Number - 000901577912 Mobile - 999 423...
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ICICI Bank - Rude and Deceptive Debt Collection Calls

User
 AkshatRastogi on Oct 28, 2014
Dear Sir, My Self Akshat Rastogi. I have an personal loan from ICICI bank. Due to some financial reasons some EMI's are pending on me. I am getting regular calls from icici collection department to pay the pending ones immediately. I have already told them my financial condition and also told them, that i can pay emi every month and will clear pending one slowly every month. But after that they are behaving very rudely and pressurized me to pay all the pending amount in one go and sending legal notice at my home every month. Because of that me and my family in very high depression. If they will...
Complaint comments Read comments [1] Complaint category Loans

ICICI Bank - Account Freeze without warning and they are not unfreezing it

User
 rakeshroy02@gmail.com on Oct 28, 2014
I opened a new Saving account with ICICI bank i did around 50 to 60k or may be max 70k transaction in my account in two weeks maybe and suddenly my account got freezed. I asked bank manager, he said you have to wait like 8 months because it is under investigation and may take 8 months, i mean like what should i do ? And what the point is in freezing an account for just such small transaction, most of the transaction was done by cash deposit to my account, this was the reason they gave for freezeing acccount. I cannot do transfer i cannot take my money i cant do anything what do i do now.....
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ICICI Bank Ltd - DP CHGS TILL SEP-14

User
 ankitsingh343 on Oct 27, 2014
My saving account has been deducted b a sum of 674.16 for DP charges. I have never used any Demat account services from this bank, there is no Demat account linked to my saving account. Without communicating on what basis this bank has charged the amount for the services they never rendered. I would also like to add that there was a call from ICICI insisting me to login and avail Demat service which i declined. So when I never used any Demat services why would I pay please recredit my account with the same amount. My account No.:661401556829 My email: ankit_singh343@ahoo.co.in My Mobile No.:...
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ICICI Bank - DDA Application submission

User
 maytee on Oct 27, 2014
I had submitted DDA Housing application through ICICI Bank on 30th September 2014. But if i check the application in dda housing scheme status showing "Not Found Data". How I know the bank has submitted my application or Not in DDA. If the bank has submitted application in DDA then bank has shown the proof to users....
Complaint comments Read comments [2] Complaint category Loans

ICICI Bank - fund not credit

User
 khanboy on Oct 27, 2014
Dear sir I would like to inform you that today i transferd the fund from my icici a/c to gurgaon gramin bank but till know the amount did not credit to the gurgaon gramin bank. so please do the needfull as soon as possible. Regards Aasim khan mob.08930175512...
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ICICI Bank - complaint against for balance deduction.

User
 rizzu_ti on Oct 26, 2014
I am rijvan beg. my account in icici bank of arera colony branch bhopal, on 22 oct balance is deducted from my account three (3) times, same amount is deducted, i want my balace revert. my account number-104201500226 name -rijvan beg branch-arera colony, bhopal...
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ICICI Bank - Excess amount debited for ticket not booked for Rs.1122.47/-

User
 SATHEESH KUMAR .V on Oct 25, 2014
Sirs On 17th October 2014 I booked a single 3rd AC to & fro ticket between chennai & kottayyam. To my great shock extra 3 ticket amount was debited from my card (Rs. 1122.47 x3 ), then that same day night I recieved a message that two of the amount (Rs. 1122.47 x2 ) was reversed back, but still one extra ticket amount is not yet reversed, I checked in my booked history also there were only 2 tickets booked, so kindly do the needful without any delay before generating the statement. Iam using your ICICI credit card from 1994 but till today I have no complaints or such wrong debit from my...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - New account not activated

User
 nafeesuddin on Oct 24, 2014
Dear Sir/ Madam, This is in reference to a Jana Dhan Yojna account opening in the esteemed branch of ICICI bank Mughalsarai a programme started by our Prime minister.. With due respect I state that I Nafeesuddin Siddiqui is a resident of Mughalasarai and wished to open an account under the above mentioned programme and submitted all my documents to the Mughalsarai Branch staff Mr. Diwakar Sahni who promised that the same will get open in Four- Seven working days. He didnt give me any receiving for this saying it is as per the structure of this programme.He also assured me that I will receive...
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