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ICICI Bank Customer Care

ICICI Bank Limited

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Phone:+91 22 26531414
 1800-103-8181
 1800-22-8181 (MTNL/BSNL/Select Only)
ICICI Phone Banking Center, ICICI Bank Tower, 7th floor,
Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally,
Hyderabad – 500032

Registered Office:
ICICI Bank Limited
Landmark, Race Course Circle, Vadodara 390 007
 
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ICICI Bank Complaints & Reviews

ICICI Bank - Increase credit Limit

User
 Aneesh v m on Nov 23, 2014
Dear concern, I am Aneesh v m from Cochin, I am using ICICI bank visa platinum credit card holder and the card number is 4375510524919005, and its valid from 07/14, but i am worried about becoz, its creidt limit is only 20, 000/ only but i want atleast again 75, 000 so please do something and increase the limit. 09037812340...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - SR347379191 WHAT IS THE STATUS.

User
 RAJAKUMAR SAHOO on Nov 23, 2014
Respected sir, i have made a debit card purchased of Rs2883/- from Mahalaxmi provision store the same amount was debit from my account 629701086510 .But in Mahalaxmi transaction slip it is showing SALE REVERSED. CANCELLED TRANSACTION FAILED. I have complained in customer care OF ICICI BANK also, complain number SR347379191.it is my request to reversed the same amount to my account AS SOON AS POSSIBLE.Please do the needful....
Complaint comments Read comments Complaint category Banks

ICICI Bank - ICICI Bank - DP Charges Fraud - ICICI

User
 sahil sahil on Nov 22, 2014
Hi, I am Rajeev working as a software professional. I have a demat account in ICICI bank. Today I checked my bank transactions and to my surprise I found that there is Two debit transaction 'one transaction is 28-10-2014 57338988 DP CHGS Till sep-14- INR 238.76 and second transaction is 08-11-2014 57338988 DP CHGS Till sep-14- INR 435.40. When I created the demat account, I was not told about the DP charges and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. This is completely unacceptable and I want my MONEY BACK... Thanks....
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ICICI Bank - credit card No 4132-8975-4639-7003

User
 SanjeevAngrish on Nov 22, 2014
C O M P L A I N TICICI Credit card Customer Care Divison Dear Sir/ Madam I am using a credit card No.4132-8975-4639-7003 of your Bank Every time I am penalized for the Rs 500/- as a late fee charges.While we are deposited check in the drop box well in time ALWAYS.When we have checked with the customer care they are saying as you are giving NON ICICI cheques. And you will have to deposit 5days before the due date.We donot understand this policy. While at the time of giving Credit card no body informed us this conditions. Neither after that any body informed us later. Nor it is printed on...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - ICICI unwillingness to help

User
 rahul.gupta03 on Nov 22, 2014
ICICI and its senior management is not at all willing to help its customers. The bank just know how to keep an account holder's money with them and when that same account holder asks for any help, ICICI just ignores and avoids account holder compaints...really shocking... Regards Rahul 9899595392...
Complaint comments Read comments Complaint category Banks

ICICI Bank - Investigation of missing payments not handled properly

User
 pramodh vasishta on Nov 22, 2014
Dear Sir/Madam, This is wrt the recent missing payment incident occurred at one of your branch. I had 43550 INR with me. Due to some reasons, I decided to make 2 payments to my savings account of 016901555855. I made the first payment of 32000 INR and 2nd payment of 1550 INR. However, I handed over both the payments at once for your teller. As she was busy handling another customer, I think she might have mixed up the payments. However, she informed me the payment is incorrect and when I cross checked it was 31 denominations of 1000 INR. I told her to cross check her counter once again, as she...
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ICICI Bank - Complaint Regarding De-mat Account

User
 Brands Academy on Nov 22, 2014
Dear Sir/Ma'am This is to inform you that we employee of Brands Academy have salary account in your bank in Malviya Nagar Branch. Recently we came to know that our de-mat accounts have been opened without permission. Its almost 2 week after placing request to close our de-mat accounts. But we haven't got any positive response from any side. We have informed Branch manager and staff members of Malviya Nagar and Saket branch but instead of helping they are giving stupid reasons. Name of the staff members of Malviya Nagar branch with whom we have share our problem are:- 1. Jitendra- 8586976580 2....
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ICICI Bank - reg misbehaviour of u r staff at nai sarak branch jodhpur

User
 anand prathmesh on Nov 21, 2014
dear sir mam this is to inform u that yesterday means on 20th nov 2014 i had been to u r nai sadak branch for depositing my cash in saving account number 083101507243 in the name of sneha malivya the amount was rs.15000 automatic deposit machine was out of service so i had filled the payin slip and third party form as snehas account in new delhi as i had been to mr.agarwal for his approval signatur on third party form he refuses to sign on it saying first u submit u r id proof i said sir why id proof is needed i ll submit u the original one he said that i dont know u go outside and make photocopy...
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ICICI Bank - satelment of full and finel payment agaisent cc no -4443410166337004

User
 krishan_ror on Nov 21, 2014
dear sir Reg . abobe mentioned subject I had made full payment on satelment time vide your bank receipt no 1002226701 dated 8-11-2010 for Rs. 4350.00, - 8960773 dated 7-12-2009 for Rs.1250 and 9177079 dated 28-2-2010 for Rs.2400.00 there fore your bank person making so many calls on cel no 9873205498 and repeat to pay same amount, you are requested to kindly take necessary action, thanking you krishan lal...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - Regarding credit card payment

User
 karsan bhadra on Nov 21, 2014
dear sir, I have recived onenmore additional bill from your side i.e of Rs 1, 999.24 against our credit card number"4375510177447106" . we have already paid Rs 21, 031 against cheque no 067814 on date 30-10-2014, that cheque is aready credited in your current bill. But we have recived late fee, service tax, and interest charges accured in this bill as a late fee. Therefore we request you to please wived the above charge of Rs 1, 999.24 I hope you will consider the same and wived the above additional charges. Regards Karsan Bhadra 9821064049...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - illegal deduction of money from my account

User
 hrishikesh_joshi on Nov 20, 2014
I got a call from ICICI bank. In the call they forcefully took the approval from me for one service though i said i will think n then i will inform you regarding this service. The bank caller replied that this is just the call for you that you are interested in this service nothing more than that. After 2 days the bank deduct the amount of 1399 from my account for this service which I never used. Now they refused to give me the refund immidiatly and the worst service I ever get from any bank ever. I got credit card from same bank. They have filled the incorrect information regarding me...
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ICICI Bank - Refund Intrest fee & service tax( credit card )

User
 deend on Nov 20, 2014
My card no: 4375510555130001 last month bill u charged the interest fee & services we never paid late your bill we always pay bill on time u can see over record your bill always come after10 days from the issue date this time also we received the bill on 14.11 2014. I have paid the amount 16000 and balance 336 rs .now please cancelled /refund the interest fee(669.39) & service tax (82.00) on your book & next bill give me refund of the same amount.I hope take a action this matter asap Thanking you Pankaj kumar 9971755945...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - ICICI personal loan fake business

User
 rs_engg on Nov 20, 2014
I don't know why I am getting call from ICICI personal loan. They are saying in 2007, I have taken loan. I didn't receive a single call. Now suddenly they started calling me. I have not applied for loan in 2007.I don't know how they got my current number and address. Please take action against the ICICI bank I have got call from +914466239329 (Chennai)...
Complaint comments Read comments [1] Complaint category Loans

ICICI Bank - CREDIT CARD UNBLOCK

User
 APOORV28589 on Nov 20, 2014
Due to entering wrong password my credit card got blocked. I am calling from my registered mobile no. which is 9654445361 (i get my transaction details on this no.) but still IVR system is saying please call from your registered phone no. to proceed further. Please help me get my card unblock asap....
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - Monthly Debit Issue

User
 meenakshisingh on Nov 19, 2014
My account is with ICICI GGN Sec-14 Branch.I have opened account with Quarterly Avg Balance(QAB) scheme.In between bank has changed the scheme to Monthaly Avg Balance(MAB) without notice to us and also they have started deducting amount from account.We have noticed recently that same amount is getting deducted from my account every month then I have called to customer care then they have informed that it is MAB.I have discussed with customer care executive then he told us to revert the amount but it is not done. We have written mail also to customer care they are not doing any thing and saying...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Deductions titled POSDEC 5 times

User
 abdulmajid88 on Nov 19, 2014
My name is Abdul Majid Mohammed and I am holding ICICI bank account since 2011. And recently I noticed 5 deductions titled POSDEC POSDEC CHG/17-10-14/1071/25ST3. This in unacceptable and unethical to deduct money if I had no balance at that time....
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - NOC for Credit Card No : 5176378705695002

User
 msttc on Nov 19, 2014
Dear Concern, I had a Credit Card No: 5176378705695002 with you . I paid my dues and closed said Credit card . Now I need my NOC form you . Please assist me to get the NOC as soon as possible . Looking for your positive reply . Regards Tuhin Chakraborty Contact : 09748459097...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - Electricity Bill not accepted as address proof

User
 Ruha Merchant on Nov 19, 2014
I have recently moved to Viman Nagar, Pune and my company offered me to open a Salary account with ICICI bank. The agent has visited the office thrice and I have discussed with him the documents I can provide. Everytime he has changed telling me that this document is not accepted anymore, we have changed the policy recently. I offered to provide telephone bill, Electricity bill even my 3 months bank statement with stamps on it and he wouldn't accept anything. My passport has a address which was a temporary one, I don't even live in that city anymore. How am I suppose to provide any other proof when...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - payment of late fee & service tax

User
 Vibhakar Dubal on Nov 19, 2014
My card no:4477 4637 7110 6115 last month bill u chrged the late fee & services we never paid late your bill we always pay bill on time u can see over record your bill always come after 10 days from the issue date this time also we received the bill on 18.11 & your statement date is 2.11. now please cancelled the late fee & service tax on your book & next bill give me refund of the same amount. thanking u...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - ECS

User
 prithwirajadak on Nov 19, 2014
Dear Sir, I having a ICICI savings bank account and its account no is 090301500611 at Tamluk branch, Tamluk, Purba Medinipur, West Bengal. I got a house building loan from LICFL at kolkata and its account no is 210300004160 and want to ECS with above mentioned bank and branch for 240 month, date of effect every 10th of the month. According to the ECS LIC housing give me a form to veryfing from ICICI bank on may 2014, after completed the all necessary processing with ICICI Bank I submitted that form to LIC Housing at kolkata branch. Accordingly LIC Housing link with ICICI Bank for ECS of Rs....
Complaint comments Read comments [1] Complaint category Banks

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