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ICICI Bank Customer Care

ICICI Bank Limited

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Phone:+91 22 26531414
 1800-103-8181
 1800-22-8181 (MTNL/BSNL/Select Only)
ICICI Phone Banking Center, ICICI Bank Tower, 7th floor,
Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally,
Hyderabad – 500032

Registered Office:
ICICI Bank Limited
Landmark, Race Course Circle, Vadodara 390 007
 
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ICICI Bank Complaints & Reviews

ICICI Bank - A sum of Rs.52,294/- deducted from My Saving A/c.No.104601502335

User
 vedvrat.sharma on Mar 4, 2015
This is Vedvrat Sharma.I have my Saving A/c. No.104601502335 in ICICI Bank Lakhanpur Branch, Kanpur.on 04/03/2015 I received an SMS of deduction of Rs.52, 294/- from my Saving A/c. No.104601502335.This is totally shocking for me as there is no intimation to me that why this huge amount is automatically deducted from my A/c.I am totally shocked and very much annoyed for such a behaviour.I immediately want my money back or I have to look on some other alternative for it. Plz help to get my money back....
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ICICI Bank - NO ANY RESPONE IN MY BRANCH

User
 RAMESH3636 on Mar 4, 2015
SIR, MY ACCOUNT NO.005205006306 {R.K.PRINTS} BRANCH-SAHARA DARWAJA, RING ROAD, SURAT, I AM APPLY REGENRET NET BANKING PASSWORD DECEMBER 2014, BUT NO ANY RESPONCE, SO PLZ TELL ME ANY PROBLAME, THANKS...
Complaint comments Read comments Complaint category Business & Finances

ICICI Bank - Credit card Amount deducted!!!!

User
 surendra kumar on Mar 4, 2015
My Name is surendra Kumar i have a credit card of icici bank, Card No. is 5239-5125-7558-5001, last two year some Amount 9912.00 is deducted automatic my card the Policy No. is 17918749 ICICI Prudencial policy holder Name is shyam singh Yadav, i don't know who is shyam singh yadav, it's not my policy how to deducted amount without my permission from my credit card, please refund my full amount 9912 in my credit card otherwise i will go to consumer court & closed my credit card account. please give me solution for the same on ASAP. it will be never deducted from my credit card in future without my...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank Ltd - not recieved sufficient provident fund

User
 rakshit mahajan on Mar 3, 2015
Dear Concern, I Rakshit Mahajan worked as Gold Loan Counsellor in icici bank ltd Haldwani branch from 24 March 2014 to 5 Dec 2014. I applied for withdrawal of my provident fund on 8th jan 2015 and send my documents to uttam associates madurai. As per my offer letter, 673 rs has been deducted from my monthly salary but only 7482rs have been credited in my savings account on 24 jan 2015. I recieved text message from Employee Provident fund office on 28 Jan 2015 ( Form 10C (Withdrawal Benefit) Claim ID: MDMDU150100006305 Acct No MDMDU00584200000002095 rejected. Rejection letter is under dispatch)....
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ICICI Bank - Poor service of icici bank

User
 hitesh1206 on Mar 3, 2015
We had visited icici bank majiwada branch thane west for miscellaneous work. We were then told that papers and documents would be collected from our home the next day. But no one came. When asked in branch the madam in charge Laxmi lied that she never said so and now she will not send anyone to collect papers. She was rude in talking n told give her complain to whomever we want. Such a poor service is provided by icici bank. The madam doesnt have faith in the customers of the bank. On one side she said she doesnt remember that she said so and on the other side she said we never send anyone to collect...
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ICICI Bank - Cash not received but debited from account

User
 RemyaN on Mar 3, 2015
Dear Team, I withdrew Rs.1000 from my ICICI account from ANDHRA BANK ATM today. But during first trial, I did not receive any cash. It was shown as error. Then I tried again and that time I received Rs.1000. But when I checked my balance, Rs.1000 has been deucted two times from my account even though I did not receive cash during first trial. Pls help! My account number 020901527352....
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Fraud airtel payment

User
 srmo on Mar 3, 2015
Respected Sir/Madam,

On February 17, 2015 I received a call from a number 09211672292
claiming to be Executive of ICICI Bank and to know the details of my
ICICI bank credit card for "verification".

After having the details of my ICICI Credit card, suddenly I received a
SMS and e-mail alert regarding the transaction/payment made at
AIRTEL PYMT- BILLDESK February 17, 2015 of Rs. 5, 070.00 at 10.45 A.M.
from my credit card.

I called up Customer Care of ICICI BANK and informed that I have not
made...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - Wrong Entry in Credit Card

User
 kiransinh Chauhan on Mar 3, 2015
My Credit Card No 4477465367358000 Please Refer Statement dt Dec 06, 2014. First entry of Rs 7999 and Second entry of Rs 7949 are wrongly posted .Both transaction are not made by me.My E-Mail ID kiransinh514@gmail.com and Mobile no 9998555763 Pl.inquired and settle the Issue...
Complaint comments Read comments [2] Complaint category Credit Cards

ICICI - Non - working of banks atm for last 3 weeks

User
 Girish Kirkinde on Mar 2, 2015
I am having a salary account with icici bank, kalyan -murbad road branch, kalyan west. For last more than 3 weeks the atm of icici bank installed at santoshi mata road is not working. There are many users of icici bank's atm card holders who uses this atm center. All of us has to pay the charges for withdrwaing the cash from the atm of other banks. Is it my sin to be a privileged account holder of icici bank. The security officer at the atm has disappeared and when enquired about 2 weeks back, he has no idea as to why the atm is not working. He is happy that his work is reduced....
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - Money not dispended due to powder failure

User
 mukraya on Mar 2, 2015
Hi,
I was withdrawing Rs.10000 on 2nd Mar 2015 from ICICI ATM situated at Akshaya nagar, bangalore from my Kotak bank debit card, in middle power failed and I have not received any amount but got confirmation msg on mobile that Rs.10000 is deducted from my account. I asked security guard and he told I’ll get my money back in 24hours but still have not received amount back.

Same day I called Kotak bank customer care and have informed them, they said if due to power failure then will get back in 3-4 days.

Can anyone please help or let em know what should...
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ICICI Bank - Worst Internet Banking Services

User
 Krishna Sagar Meruva on Mar 2, 2015
Hi, Sorry to say that we are facing bad experiences from Internet banking facilities from ICICI Bank. Whenever we try to open the Site to do transaction page will not open.this has happened many times in the evening hours.We are Fed off with your Internet service.Kindly request you to rectify it. Regards, krishna sagar...
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ICICI Bank - Debit Card Status

User
 kashyapsat on Mar 2, 2015
I have placed a request to upgrade my debit card on 24 Feb 2015. Service request number: SR358969782. It has been more than a week that you debited the charges from my bank account.I am still waiting to know what happened to my request. Neither I got any text nor I have been contacted by anyone.Also I unable to see anything under 'Track Service Request' when I login to my Internet bsnking. Feel free to contact me on 9555336263...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Unable to login mobile banking app (android version) and very slow serve online banking portal

User
 suri1240 on Mar 2, 2015
Dear, This is Sudheer Kancharla. unfortunately recently open a salary a/c in icici bank. That is why since from 4 hrs back i'm trying to access icici online net banking portal i'm having fast speed internet connection. But, its still get session expiring or else coming back to login page or else server slow connection. Please fix the problem do the needful...
Complaint comments Read comments [4] Complaint category Banks

ICICI Bank - hounding calls from them for credit card

User
 komal7 on Mar 2, 2015
I am highly harassed by ICICI bank constant calls for taking up credit card. Each day different officer calls me with same number and every time i tell them that I am NOT INTERESTED .. STILL AFTER THAT I GET 4-5 TIMES CALLS FROM THEM ASKING FOR SAME.. KISHORE, SAHIL, MADHURI, THESE ARE NAMES OF THEIR EMPLOYEES INSTEAD MANY BUT I DONT REMEMBER THEIR NAMES. I get nearly 10 calls each day . its been a month that i have been shouting on them but still the same. they are just cold and no action is been taken. i am now going to closing my account with the bank.. Number is - 022-61749300 They...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Rs. 10,000 debited from my account

User
 ritikasagar on Mar 2, 2015
I was widrawing of Rs. 10, 000 from ICICI ATM, New ashok nagar, Delhi-96 .then the amount was dedcuted from my Punjab &Sind bank account due to technical fault of ICICI atm.When i registered a complaint and demanded for CCTV footage then ICICI bank said they do noy have cctv Footage on that particular date.After that i approached banking ombudsman.They assured me that your amount will be refunded by ICICI bank but till date i didnot get my money please help. My Name-RITIKA JAIN Mobile-9811336325...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - PPF is not linked with my SB account

User
 Radha Rk on Feb 28, 2015
From: E..RADHAKRISHNAN H.NO.18, MUTHUMARIAMMAN KOVIL STREET MOOLAKALANI KAYARAMBEDU CHENNAI TAMIL NADU - INDIA - 603202 To The ICICI BANK LTD., Sir, I am having Saving Account in your CENOTAPH ROAD, Branch ICICI Bank, my Account Number is : 000101624968. Rs 1500 has been debited from my account and credited in my PPF account: 000918008979 during November 14. After that it has not been deducted As per CENOTAPH ROAD, manager, PPF is not linked with my SB account, I am unable to deposit Amount in PPF Account as ECS was not provided. Un Necessarily Rs 1000 was debited from SB Account...
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ICICI Bank - 7500/- Wrongly Deducted To My Credit Card No. 4629864427363009

User
 Vinod K S on Feb 27, 2015
Dear Sir, Today I received my credit cards statement From June 2014 To till date thru my email on request. I would like to bring to your kind notice that 7500.00 payment on 02/11/2014 vide reference no 74766514303443903087240 to AVENUES INDIA PVT Ltd is not authorised by me. I have already requested the authority to block my card and issue new card.I would like to raise a dispute for the above transaction which is not made my me.I would request you to please help me in this regards. My Credit Card No Is 4629864427363009, I may inform you that the transaction of Rs 7500/- on 02/11/2014 is...
Complaint comments Read comments [2] Complaint category Credit Cards

ICICI Bank - withdrawal against NFS/CASH WDL/17-02-15

User
 chitra_bawankar on Feb 27, 2015
Dear sir / madam It has been observed that amount of Rs 6000 is debited from my account on the head of NFS/CASH WDL/17-02-15. This transaction is directly done by ICICI bank without my concern. Kindly revert my amount immediately. my a/c no is 624201541855 Name : Chitra s khade...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank Ltd - DP CHGS deducted without any prior notification

User
 navjamsster on Feb 27, 2015
I have a Demat account in ICICI bank for 5 years now. When I checked my bank transactions and I found that there is one debit transaction 46054467 DP CHGS TILL JAN-15 When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is 004701***049. This is completely not at all acceptable. My ph : 9900931910 Thanks Naveen...
Complaint comments Read comments [2] Complaint category Banks

ICICI Bank - fictitious call asking card details

User
 arvindpuna on Feb 27, 2015
sir, on 23/2/15 i got a call from cell no 9717286466. a lady spoke from the other end. she said ; I am calling from ICICI Bank. your card has been enhanced to a photo ID type card and your credit limit has been doubled. To activate this card we have to first get the details of your id. please tel your 16 digit card no.(I did} now tell me your 3 digit no on the reverse of your card. I said why do you require this no. this is not to be revealed to any body she said; no sir, we are from icici and you need not worry. with this no. alone nobody can transact. i gave her the 3 digit no. she said...
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