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ICICI Bank Customer Care

ICICI Bank Limited

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Phone:+91 22 26531414
 1800-103-8181
 1800-22-8181 (MTNL/BSNL/Select Only)
ICICI Phone Banking Center, ICICI Bank Tower, 7th floor,
Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally,
Hyderabad – 500032

Registered Office:
ICICI Bank Limited
Landmark, Race Course Circle, Vadodara 390 007
 
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ICICI Bank Complaints & Reviews

ICICI Bank - Inappropriate charge deducted w/o my knowledge

User
 animitra roy on Aug 20, 2014
Hi, My account is 6278015234931 and cust. id is 528994005. It was my salary account and is left idle for some time. I got bank statement to my mail stating that smab charges have been deducted. It shows that cjarge description as 'SMAB Chgs-Mar14+Stax 43.26' and an amount of Rs.393.26 has been deducted for many monthes. Kindly look into the matter and refund my money. My no.- 9836356421 and email - animitra.m@gmail.com Thanks and regards, Animitra Roy...
Complaint comments Read comments Complaint category Unauthorized charges

ICICI Bank - CREDIT CARD ON MY NAME BUT I HAVE NEVER APPLIED

User
 nishtha123 on Aug 20, 2014
TODAY I HAVE SEEN THE CREDIT INFORMATION REPORT IN WHICH I CAME TO KNOW THAT THERE ARE TWO CREDIT CARDS VIDE CARD NO 4477587536311006 AND 5239511013979008 RUNNING ON MY NAME. I CAN NOT UNDERSTAND THAT I HAVE NEVER EVER TAKEN THE CREDIT CARD FROM ANY OF THE BANKS. ICICI BANK IS THE BANK WHO IS STRONG IN KYC GUIDELINES. I WANT TO KNOW THAT WHY THE CARDS ARE ON MY NAME WHEN I HAVE NEVER TAKEN THIS. FOR YOUR ASSISTANCE, PLEASE CHECK THE SAME WITH BELOW MENTIONED DETAILS NAME RAJESH KUMAR DOB 01 MAR 1981 I WANT THE BANK UPDATE THE DATA URGENTLY AS IT IS DISTYOING MY CIR ....
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - Wrong deduction of amount from Saving account

User
 Sksharma5587 on Aug 20, 2014
ICICI Bank is really very very fast to deduct unwanted charges from saving account. RBI has to take action on this. How can they charge without our request. What is debit card swapping during insufficient balance? We have full right to keep account zero any time. That does not mean bank can charge for if swap debit or credit card WHEN BALANCE IS LOW. Normally Online firms/companies charge debit or credit card without intimation or may be unauthorised use of card. Specially international websites. They save card data and charge any time. I suffered same issue that raised here already. ICICI Bank...
Complaint comments Read comments Complaint category Banks

ICICI Bank - Wrong dispension of amount from my SBI account ATM from ICICI ATM machine in shopprix mall

User
 prateek3787 on Aug 20, 2014
On 18th August 2014, I went to shopprix mall Noida, to debit 1000 Rs from my SBI account ATM from ICICI bank ATM situated in Shopprix mall just next to ICICI bank. I went inside and withdrawn 1000 rs from the ATM and came outside safely after exiting my transaction details and keeping my card in safe with me. And just after 10 mins after I came out, I got another message, for another 10 k withdrawal from the same SBI account ATM from which I withdrawed 1000 Rs. I was shocked, my atm was with me, how can this happen and then when I saw my statement online, there were two transactions.:: 1....
Complaint comments Read comments Complaint category Banks

ICICI Bank - Incorrect joining fees

User
 aditya.sharma1208 on Aug 19, 2014
I went to ICICI bank brach office at sector53 noida to apply for a credit card. i was told by the represntative that the joining fees for the card will be 500 rs and now the joning fees has changed to 1000. I want to know why was i given wrong information. I am not going to pay the bill until this is resolved....
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - charging amount of fraud transaction

User
 Rajkishor6722 on Aug 19, 2014
I did not make any transaction by my credit card on any online site but suddenly i got the msg that i have make a transaction on mavshak. I have log the compliant for the same but i got the msg that this trsnsection has been done by me I am a customer of icici from last 5 years. I am going to close my saving a/c &block your credit card. This is not For transaction of 250 Rs but its refect the intergrity towards customer Regards Raj Kishor +91-8003293210...
Complaint comments Read comments Complaint category Banks

ICICI Bank Savings Account - ICICI Bank Savings Account - Reversal of ANW charges

User
 piyush.230 on Aug 19, 2014
Dear Sir/ Maam, I am Piyush Kumar Yadav, having a saving account in your bank at Main Road Ranchi branch, Ranchi Jharkhand. My account no. is 635001527141. My friends deposited 2000rs on 19th August 2014. You have deducted ANW-Charge 150-00 S-Tax :18.54 from my account. please clerify this & reply me. please reverse my money as soon as possible. Piyush Kumar Yadav 08809979038 piyush.230@gmail.com...
Complaint comments Read comments Complaint category Banks

ICICI Bank - Reversal of my EMI loan account no. 6029265455

User
 rama_chand on Aug 19, 2014
This is regarding the above mentioned loan account which i was very much unsatisfied by service and commitment, at the time of signing & collecting the cheques on 29th July i was committed by your ICICI executive(Ms Mausmi contact no.9654678007) over telephonic conversation EMI Rs.7031/- and the EMI starting date 05th Sep 2014 then why the EMI deducted on 16th August when it was already decided by your officer. So i am requesting your good office to reverse the EMI amount to my account and debit the same from 5th September onwards because through this personal loan i have issued payment through...
Complaint comments Read comments Complaint category Loans

ICICI Bank - ATM MACHINE COMPLAINT

User
 Sahaya Vasanth S on Aug 19, 2014
IM A CUSTOMER OF ICICI BANK, last two days im having issue in withdrawl the money from the atm, because in my area there is your atm service provided.i was disappointed from your side because of your machine.SWIPE PROBLEM I WILL ENTERED MORE THAN 20 TIMES ITS NOT ACCEPTED.STATE:TAMILNADU, CITY:TRICHY, BRANCH:KARUMANDAPAM...ATM ID:SACW8366, ATM ADD:SAMPANTHAMOORTHY.PLEASE REQUEST MY RESPONCE FOR INTERRUPTED SERVICE FROM prestigious BANK.THANKS....
Complaint comments Read comments Complaint category Banks

ICICI Bank Credit Card - Amount is deducted through transaction is not complete

User
 rajesh5059 on Aug 18, 2014
Hi, I have made online purchase from http://voxpopclothing.com. For payment it directed me to timesofmoney payment gateway. Though the amount 1147/- is deducted baring reference number 74678444192214059431644, the whole transaction is not complete and clothes are not delivered. Please let me know how to recover the amount. Thanks, Rajesh...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

ICICI Bank - Mental and physical harasment of boss and super boss in the regeion wise and cluster wise

User
 SAI SARANGAM on Aug 18, 2014
Dear Sir/Madam This is sai i work under the same brand ICICI but now we are not in a position to work with the organisation because we are facing lot of problems with the reporting authority and also from the super boss the are forcing us to sell life Insurance daily even if the customer is not interested also we are forcefully selling the products even customers do sent get much benefits by investing in Life insurance, But the main objective of selling life insurance is for bank profitability revenue because life insurance gives 14% revenue and we are selling the product saying 30-40% returns...
Complaint comments Read comments Complaint category Banks

ICICI Bank - No intimation of deducted mab charges of rs. 27,602/-

User
 dheerajtyagi44@gmail.com on Aug 18, 2014
Sir/Madam,
This is to refer that we are maintaining C/A No. 628405017281 w.e.f Nov. 2011 in the name of K World Estate Pvt. Ltd. with ICICI, sector-50, Noida branch. The Bank has debited Rs. 27, 601.64/- from april to june 2014 indicating as "transaction charges" without any prior intimation & at present account balance is NIL. The bank never deducted this type of charges during the period of 2.5 yrs.
I already submitted the application on 5.8.14 for reversal of such amount but bank denied for the same.
So, please credit our debited amount of Rs. 27, 601.64/-...
Complaint comments Read comments Complaint category Building Developers

ICICI Bank - Theft of Rs. 40,000/- from ICICI ATM due to machine problem

User
 Ravi Rastogi 1 on Aug 18, 2014
I went to with draw money from ICICI Bank ATM and after inserting password ATM machine got hanged and none of buttons were working. Same was repeated to next adjacent machine also. After pushing clear & cancel button I moved to across the road ICICI ATM and withdrew money. At the same time I got sms that my account is debited for Rs. 20, 000 each total Rs. 40, 000. I wish to lodge my complaint to ICICI bank that this is my hard earned money and due to the fault of their ATM machine this incident happened so they are liable to pay me the theft amount....
Complaint comments Read comments Complaint category Banks

ICICI Bank - Debit card offer did not received

User
 Aditi Ganguly on Aug 18, 2014
This mail is regarding the cask back offer provided by ICICI during 6th June to 15th June 2014 which was not credited in my account yet.

I have purchased an electronic appliances worth of Rs. 28023.50 from Ezone pune The purchase was made under Ezone zero margin sale where there was a cash back of 5% on and above purchase of 20000 on electronic items by ICICI credit and debit card.

Its been two months but I have not received any cash back from ICICI. Spoke with many Customer Service Officer but they are not filing any complain saying they did not find any offer. But...
Complaint comments Read comments Complaint category Banks

ICICI Bank - Regarding a service provider

User
 Ajay Dagaonkar on Aug 18, 2014
The chronology of complaint is 1. I received call, on office phone, from one M/S Sanjana number 9664347008 stating that ICICI bank credit card if offered to Essar employees and need documents. On my explanation that I cannot give salary statement she asked if I use any other credit card On giving information that I use Citi bank credit card –she requested for that statement and Pan and Passport copy 2. I sent them documents to following mail “From: Dagaonkar, Ajay - EPIL - MUM Sent: 31 July 2014 17:27 To: abhijit.kharat83@gmail.com Cc: Ajay Dagaonkar Subject:...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - personal loan clear from court judjement copy but bank not agreed

User
 suresh190578 on Aug 17, 2014
Respected sir, i mr suresh chauhan hereby inform you that i taken a personal loan from icici bank & i paid all amount of that loan but still bank is not agreed for that payment so please tell me how it will be clear, so that i do not want icici call any more, my details are as follows. 1) i taken a personal loan on 17th december-2005 with account no-LIMUM00005172629, My amount sanctioned was 50, 000/- & i received a cheque of Rs.47245/- with cheque no-483082 date-22 december 2005, my E.M.I was 3279/-Rs on that account no.& i paid total eight (8) installment with total 26232/- Rs.regular.&...
Complaint comments Read comments Complaint category Loans

ICICI Bank - MAB Charges debited for Salary account

User
 sekar001@gmail.com on Aug 17, 2014
Hi, I am having a salary bank account in ICICI Al war pet branch Chennai -600 018 from last two and half years and my account no. Is 602801503939 My contact number is : 9176685285 I was just checking my bank statement and got the shock of my life. My account has been debited by MAB charges two times debited Rs. 393.00 02/06/2014 & 30.06.2014 I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same...
Complaint comments Read comments Complaint category Banks

ICICI Bank - Stay away from this one

User
 paulnco on Aug 16, 2014
This is to bring to your notice that today at 3.00 P M one Ms Sunita who did not disclose her full name called me on my Cell No 9819214748 from landline No: 61988351 and started shouting, stating that she is an employee of ICICI recovery cell and that I come and meet her at her ICICI Office at MIDC Andheri (E) Mumbai for settlement of my credit card dues.

If I do not respond, she stated that she will call all my neighbours around, by phone and tell them about me not paying the dues to the Bank. (Sic) She sounded very very very loud and abusive. Please note that being a Senior Citizen...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - Fraud, while using debit card of ICICI bank

User
 romu on Aug 16, 2014
Fraud has been done in ICICI debit card, we just entered 16 digit card number and amount got debitted from my ATM 1730, and the amount was given only 50 RS, without asking password or the OTP code money got deducted from my account, I wanna complaint it in consumer forum, I want my money back ....
Complaint comments Read comments Complaint category Banks

ICICI Bank - ICICI bank Coral credit card mis-sold

User
 charlette86 on Aug 16, 2014
This is with regards to an *ICICI bank Coral credit card, Credit Card that was *mis-sold to me stating that it's a 0 annual fees credit card*, while I was an employee of Bharti AXA Life & it's a specific scheme for employees of the company. But during the 1st verification call that I received, I was told that there would an annual fees of INR. 1, 500, understanding this, I immediately asked the tele-caller cancel my card* & I would not like to go ahead with this owing to the annual fees, to which there was no response from his end. A week or 2 later I received another verification call,...
Complaint comments Read comments Complaint category Credit Cards

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