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ICICI Bank Customer Care

ICICI Bank Limited

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Phone:+91 22 26531414
 1800-103-8181
 1800-22-8181 (MTNL/BSNL/Select Only)
ICICI Phone Banking Center, ICICI Bank Tower, 7th floor,
Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally,
Hyderabad – 500032

Registered Office:
ICICI Bank Limited
Landmark, Race Course Circle, Vadodara 390 007
 
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ICICI Bank Complaints & Reviews

Icici Bank - ICICI Neft Funds Transfer To SBI - Funds not received to SBI

User
 sridhar_nk on Apr 15, 2014
I have done a transaction in my ICICI Bank A/c no 154501500620 (Saligramam Branch) to SBH Account number 10156274481(JawaharNagar Branch) dated 08/04/2014 through NEFT with following manners. Beneficiary Name: Sridhar N Beneficiary's account number: 10156274481 IFSC Code : SBIN0007582 Transaction Value Date: 08/04/2014 RBI Reference number: 574721021 ICICI Bank RESPONSE IS We find your fund transfer through NEFT is successful.And they gave me RBI transaction reference. SBH BANK RESPONSE IS We have not yet received the fund. And we have no idea to track the transaction using...
Complaint comments Read comments [2] Complaint category Banks

ICICI Bank - Regarding my credit card hacking some unknown fraudulent person

User
 ganapathy.B on Apr 14, 2014
Dear Sir/Madam,

I Ganapathy.B & my ICICI bank credit card No.
4375510031035006 is hacking some unknown Person fraudulent online transaction
done on 08.01.2014 in my credit card account. I have received an sms at 08:04
PM stating that there is a transaction of Flip Kart worth of Rs, 31, 500%.when I
was immediately call to customer care officer & informed to them & am
Not done this transaction & kindly block my credit card & stop the
transaction immediately like that i inform to customer care officer .Finally
they...
Complaint comments Read comments [1] Complaint category Credit Cards

Icici Bank - online payment error

User
 ravimala on Apr 14, 2014
Hi, I made a payment of Rs. 11, 311/- today Electricity bill for service# 22024 06219 from eseva site. The transaction from ICICI netbanking was successful however I got the below error code. Could you pl provide more details on this and check for the resolution at the earliest Thanks, Ravi 9849490812...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Deducted without my notice

User
 ambika prasad mahalik on Apr 14, 2014
Hi Team
I am having Salary account in ICICI from last 6.5 years and my account no. is 057601502322. I was just checking my bank statement and got the shock because my account has been debited as SMAB Chgs-Jan14+Stax 43.26 i.e INR 393.26 and SMAB Chgs-Feb14+Stax 43.26 i.e INR 393.26. I don't have any mail informing about this MAB charges. I have no Information from ICICI. No call, no mail and no message. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Your urgent action required

User
 abhinavdchaturvedi on Apr 13, 2014
Dear Sirs:
I feel sad in sharing with you that the esteemed organization like yours shows no sign of maturity when it comes to dealing with one of your regular customers.
I had been using ICICI Credit Card and if you go by my records you will see that I have been paying installments timely. It is not that I am refusing to pay the outstanding; all I need is some more time. I have passed through very rough time. It was almost like hell broke on me. I met with an accident and injured both my legs. I was admitted in Gangaram hospital of Delhi for almost 1.5 months, which resulted in loss...
Complaint comments Read comments [1] Complaint category Credit Cards

Icici Bank - Icici Bank - ICICI Bank - Deduction of SMAB charges without informing about the change

User
 Harshil Vile on Apr 13, 2014
Hi, I am having a salary bank account in ICICI Ashram road branch from last one and half years and my account no. is 018901531729 My contact number is : 9510070772 I was just checking my bank statement and got the shock of my life. My account has been debited by MAB charges thrice in last 3 months. 26/12/2013 SMAB Chgs-Nov13+Stax 43.26 393.26 16/01/2014 SMAB Chgs-Dec13+Stax 43.26 393.26 22/02/2014 SMAB Chgs-Jan14+Stax 43.26 393.26 I tried calling the Ashram road branch at 022 - 67574314 / 4322. but there was no response. I don't have any mail informing about this MAB charges. I have no information...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Auto generate account statement not received

User
 nishibaba_21 on Apr 12, 2014
Dear Sir,

We had Current Account named Mahavir Agencies with A/c. No. 005105000233 with ICICI Bank Ltd. (Moti Khavdi Branch) since long time.
Every month our above a/c statement (Auto Generated) received via e-mail & courier also. But from November - 2013, we had not received any account statement via e-mail or courier. We had lodged our complain with ICICI Bank - Jamnagar Main Branch. But every month they told us that U received statement via e-mail next month. But till date we have not received our account statement in our e-mail.

Sir, we are face so many...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank / Euronet World Wide India Pvt Ltd Bkc Bandra - Prepaid mobile recharge not done

User
 nadeems67 on Apr 11, 2014
I made a recharge for my aircel number 8896049479 for Rs . 500 and for number 7843985131 for Rs. 100 both the amounts are deducted from ICICI Bank Account but no recharge has been made to these numbers.
The payment details are as follow for 8896049479


Payment Id 564603690

Amount (Rs)INR 500.00 Date of Payment17/03/2014Payment StatusSuccess Payment Remarks0728...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Icici Bank - fraud transaction of Rs 20000 on my debit card account 114401500111

User
 pobidani on Apr 10, 2014
I had a fraud transaction of Rs 20000 on my Icici bank debit card from mukerjee nagar atm on 29th march 2014. I went to mukherjee atm for cash withdrawal but due to some technical error i had to cancel the transaction.when i came out from atm i got a transaction message of Rs20000. I called customer care and filed two complaints till now but got the reply that transaction was successful. I filed police complaint and requested cctv footage from mukherjee nagar bank branch but after 3 business days i got to know that they dont have a cctv footage. I filed one online complaint and sent the email to...
Complaint comments Read comments [2] Complaint category Banks

Icici Bank - Fraud transaction without my knowledge and forgery

User
 Anandhakumarc on Apr 8, 2014
Respected Sir/madam, I am B Rangu from kolar, Karanataka. I have opening new ICICI bank account on 19th march 2014 with the amount of 36000 rs/- and they give me the account number 185201502176. and ATM card also given . After the one week ATM CARD not working and 2 times i have received sms In my mobile. your icici a/c debited Rs.5000/- .but that transaction not made by me. someone made that transaction without my knowledge.on seeing total amount Rs 36000/- fully taken by the bank staff.so i enquired the bank manager but he is not responding and he told The amount was taken by the icici...
Complaint comments Read comments [1] Complaint category Banks

Icici Bank - beware of taking home loan in ICICI BANK

User
 Nithin Patkar on Apr 8, 2014
HELLO Account number Home loan LBBNG00001370090 I have taken loan in year 2006 Rs 9 lakh, Total EMI Amount paid as on date = 9, 67, 779, Balance remaining / pre closure due as on 8th April 2014 =8, 71, 472 18, 39, 251 TOTAL I h ave given ECS to citi bank in the year 2011 and 2012 2 time ECS Not debited my account, where as checked in my bank balance was sufficient, asked bank they quoted in sufficient fund. i have given bank statement for proof to mr kv kamath and top management all secretary they informing ask citi bank, when we ask citi bank they directing inform icici...
Complaint comments Read comments [2] Complaint category Credit Cards

Icici Bank - Fraud transaction happen without my knlowedge (ICICI BANK)

User
 muralicredit1 on Apr 5, 2014
Respected Sir/madam, today i have received 1sms In my mobile. your icici a/c debited Rs.5000/- .but that transaction not made by me. someone made that transaction without my knowledge. but debited my account. after that i locked my debit card & police complaint also. i called ICICI customer care. they are taking more them 1hr. but NO good response also.. Please help me to re-credit my money plsssss... ICICI BANK annna nagar branch chennai- S.Murali 9962208024 muralicredit1@gmail.com...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank Ltd - Change of date in Relieving letter and experience certificate

User
 Sujesh Suseelan on Apr 4, 2014
Dear Sir, I have worked with ICICI Bank from 29/07/2008 to 15/03/2011. Due to unavoidable circumstances I have resigned from my service and left the organisation on 15/03/2011 and moved to a different state. At time of joining, in my offer letter, it was mentioned that either I have to serve 90 days after resignation or I have to pay notice period amount. Hence I served part of the notice period and intimated them to recover the dues for such shortfall in notice period. Thereafter they have completed my full and final settlement and provided me with a relieving letter. However the last...
Complaint comments Read comments Complaint category Banks

ICICI Bank Ltd - Relieving Letter Date Change & Experience Certificate

User
 Sujesh Suseelan on Apr 3, 2014
Dear Sir, I have worked for ICICI Bank Ltd from 29/07/2008 to 15/03/2011. Due to unavoidable circumstances, I had resigned from my service and moved to a different state. At time of joining, in my offer letter, it was mentioned that either I have to serve 90 days after resignation or I have to pay notice period amount. Hence I served a part of the notice period and agreed to pay the balance amount as required. Thereafter I have completed my full and final settlement with ICICI Bank Ltd and have received my relieving letter. However the date mention in the relieving letter is 5th May 2011...
Complaint comments Read comments [1] Complaint category Banks

Icici Bank - Banking fraud

User
 Kaushik Lakkad on Apr 3, 2014
Someone hack my debit card and purchase from my debit card from rs.60000 but i dont know who is ?? when i going on police station for write "FIR" then police officer not give me proper answer and he not write my fir.. when i going on to icici bank manager ring road then manager told me your work in progress.. What i do you know this type goverment answer not expect from them.. i hope u read my complaint and contact me for further process...Mo.9638700755...
Complaint comments Read comments [1] Complaint category Banks

ICICI - non receipt on redemption amount of multi option bond

User
 chandra kant gopalka on Apr 3, 2014
we received allotment advice regarding allotment of one bond of rs 5000/ in name of nilima gopalka, ranchi but till now we has not received redemption amount.we came to know that the company merged with icici bank.please confirm the payment immediately....
Complaint comments Read comments [1] Complaint category Stock Market

ICICI Bank Platinum Credit Card - Harassed to accept Wallet protection plan

User
 P Dharmendra on Apr 2, 2014
Dear concerned, I hold ICICI Platinum chip credit card. Last week I got call from ICICI executive and they forced me to accept Wallet protection plan which is chargeable @INR 1299. I have told that I am not at all interested but they forced like a hell. They were justifying that other banks will automatically debit with out informing. Now money got deducted from my account and I don't want this plan. Also I would like to surrender this card to free from inherent charges. Kindly do the needful. Regards, Dharmendra P....
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI - user id disabled

User
 suvarunbhowmick on Apr 2, 2014
Hi, myself suvarun bhowmick, due to unsuccessful attempts my ICICI netbanking login id bacame disabled. When I went to the nearest ICICI bank, they told me that it can be solved only by calling customer care, but after calling almost 100 times, I was unable to reach them. So, in this kind of situation, how it is possible to enable my netbanking login id & password? Immidiate help will be highly appreeciated. Regards, Suvarun...
Complaint comments Read comments [1] Complaint category Banks

ICICI - Fraud Transaction

User
 sachinkumar01 on Mar 31, 2014
HI, On 22nd of February I went to IDBI bank ATM for withdrawing some money. I inset my ICICI card in machine and enter my pin. After entering my pin Machine got close. I wait some time and press “cancel” button many times and left that place. After that I went to UCO bank ATM (Which was 2 km away from the IDBI bank) and withdraw some money. But I got two messages one for my actual transition another for which I didn’t done. I raise this concern to ICICI bank many times but they didn’t respond me. They ask for some time every time. Some of request ID are mention here SR308753981, SR307225805,...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Clearance Certificate STILL awaited

User
 Namratachouhan on Mar 30, 2014
Hello Helpdesk, I am an ex-employee (employee ID 214042) with ICICI Bank. I had done IRDA Certification for specified person of the branch (Burra Bazaar branch Kolkata) in 2011 and in Dec 2012. I have resigned from the services, but no clearance certificate for the same has been received by me. Request you to help me with soft-copy/or post for the same at the earliest. Please consider this earnest request . Regards, Namrata Chouhan...
Complaint comments Read comments Complaint category Banks

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