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ICICI Bank Customer Care

ICICI Bank Limited

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Phone:+91 22 26531414
 1800-103-8181
 1800-22-8181 (MTNL/BSNL/Select Only)
ICICI Phone Banking Center, ICICI Bank Tower, 7th floor,
Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally,
Hyderabad – 500032

Registered Office:
ICICI Bank Limited
Landmark, Race Course Circle, Vadodara 390 007
 
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ICICI Bank Complaints & Reviews

ICICI Bank - New account not activated

User
 nafeesuddin on Oct 24, 2014
Dear Sir/ Madam, This is in reference to a Jana Dhan Yojna account opening in the esteemed branch of ICICI bank Mughalsarai a programme started by our Prime minister.. With due respect I state that I Nafeesuddin Siddiqui is a resident of Mughalasarai and wished to open an account under the above mentioned programme and submitted all my documents to the Mughalsarai Branch staff Mr. Diwakar Sahni who promised that the same will get open in Four- Seven working days. He didnt give me any receiving for this saying it is as per the structure of this programme.He also assured me that I will receive...
Complaint comments Read comments Complaint category Banks

ICICI Bank Credit Card Division - Assault and Abusing me. ICICI Recovery agency chennai.

User
 C.p. Krishna Kumar on Oct 24, 2014
Dear Sir, My name is C P krishnakumar from Chennai, my self and your bank Icici have no relationship in any course of banking activity and also I don't have any account or loan or credit card with your bank. But in last few days a regular call of 12 to 15 times for (Phone no 9282599111 and 044 45490371)credit card issues of some of the known person (Shreedevi thambiya), they will pressurising me and keep on calling to pay is debt.(unsecured due amount) The bank or the recovery agent should have to contact the loaned person, not an reference person to give day and night torturing and abusing...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - credit cardcpp card

User
 nagarajanflower on Oct 23, 2014
respected sir, my name is m.nagarajan iam a icici bank customer my credit card no:4375511895308008, i already cancelled my cpp card but its not cancelled. i try to speak to icici bank 24\7 customer care its forwording to tamil speaker banker its suddenly telephone is call ended. it is worst customer care of chennai and please take action and correct it issue.my cpp cancelled request number:SR335981471 date:28:08:2014. but its not cancelled my time wast and telephone money is waste .kindly grant me take action for it icici bank. Thank you ph:9841460662(or)9940043776...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - regarding unintimated deduction of SMAB charges

User
 drssmani on Oct 22, 2014
I am Dr.Thangameena - SB Account holder - sholinganallur branch - 051901505841.Since my account was idle for few months with balance amount of Rs.4375. Now it is reduced to Rs 13.75 only due to deduction of Rs.280/month from December 2013.and now 393 for past 3 months.They have not intimated through SMS, mail or any mode regarding the change of minimum account balance.I want the amount deducted to be refunded to my account and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this...
Complaint comments Read comments Complaint category Banks

ICICI Bank - late payment charges

User
 neeleshsaxena on Oct 22, 2014
dear sir my details are as follows neelesh saxena address 84/288 sector 8 pratap nagar sanganer jaipur rajasthan mobie no 9414079747 i have platinum instant credit care. i submit my last payment on 1 oct 2014 and it transfered to icici credit card same day and i have proof of it but there is late fee payment . please check and reply otherwise i will go to consumer court and send my written complain in rbi my mail id is saxena.neelesh@gmail.com...
Complaint comments Read comments Complaint category Unauthorized charges

ICICI Bank - Wrongful deduction of SMAB charges from the saving account without any prior information

User
 GauravSharma00 on Oct 21, 2014
Hi, I am having bank account in ICICI Bank (Branch Qutub Plaza, Gurgaon) from last 2 years and my account no. is 017701575603. I was just checking my bank statement and came to know that my account has been debited by SMAB charges on 13th March 2014, amounting to INR 393.26. The same thing got repeated on 26th April 2014, 6th August 2014, 4th September 2014 and 27th September 2014. I have not received any telephonic call, e-mail or SMS from ICICI Bank informing me about this SMAB charges. I have also made a call to the customer care of ICICI Bank enquiring about the SMAB charges but...
Complaint comments Read comments Complaint category Banks

ICICI Bank - ICICI BANK CREDIT CARD FRAUD TRANSACTION

User
 mallikarjun.aleti on Oct 21, 2014
Dear Sir, My Credit card is debited two times one with Rs. 45999/- and second 46000/- on 21st October 2014 and fund transferred to WAMAN HARI PETH. I have not made any purchase from this today i.e on 21st October 2014 but I received the SMS on mobile 8008889514 for debiting this amount to my ICICI credit card number is 4076515025450014 . Please look in to the matter and do the needful...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - remove my name in civil list

User
 rubal saini on Oct 21, 2014
I am mr.vijay saini i already paid full & final payment to icici bank loan of house loan on 24 march 2012, but civil showing my name in the list please remove my name from civil. Icici bank lan no :lbbet00000696798 i already get the noc from arcil compny it take over by icici bank but still name is not remove from civil list. Please do the needful help... Thanks & regards vijay saini 9893481148...
Complaint comments Read comments [1] Complaint category Loans

ICICI Bank - ICICI money multiplier bond issued during 1998

User
 vadlajawaharlal on Oct 21, 2014
I am having an ICICI money multiplier bond series DC:191361/unit61567. Redumption date of the same is 2013. But the company sent an intimation for closure of the bond. I Was issued the bond on Jan.22, 1998. I wish to know the redemption price of the same as on Today, and how to claim the same. mail me to my mail address....
Complaint comments Read comments Complaint category Stock Market

ICICI Bank - Fake commitments in disbursement of loan.

User
 Apurva2712 on Oct 20, 2014
I had applied for an auto loan. I was supposed to buy a car on 21 st oct 2014 since it was an auspicious day. I had submitted all documents as asked by them one week back. They updated me that they approved my loan. Also they spoke to the dealer confirming about the loan and amount to be sanctioned. Also they took money to open a saving account against loan on 18th oct 2014 On 20th oct 2014 Monday afternoon I called them they said sorry loan is cancelled. This is the approach of ICICI. and it's called cheating. I called customer care., it seems there is no loan applied in my name. Customer care...
Complaint comments Read comments Complaint category Loans

ICICI Bank - incorrect transaction from icici atm

User
 dranzer12 on Oct 20, 2014
sir, On 20/10/2014 at 14:28 There was an incorrect transaction from ICICI bank atm palam branch. Instead of Rs 10000 that i entered the money to be withdrawn i got only Rs 9600. There was a Rs 100 note instead of a Rs 500 note. The Rs 100 note was placed between the Rs 500 notes that i received.The balance enquiry receipt shows a transaction of Rs10000 but i have received Only Rs 9600. I kindly request you to look in the matter and refund my money as soon as possible. As an evidence i have shown the transacted amount in the cctv camera of the atm. Transaction no- 3733 Atm id-SECNF519 Card...
Complaint comments Read comments Complaint category Banks

ICICI Bank - redispatch the undeliver card

User
 Deepakbalakrishnan on Oct 20, 2014
my application id : 2014263906450 i got SMS few days before your card was return due to undelivered Kindly re dispatch my official address Mention in below Deepak.B 9008450 Assistant Manager Purchase | Scania Commercial  Vehicles India Pvt Ltd: +91 9900702548 Plot No. 64-66, Narsapura KIADB Industrial Area, Achhatanahalli Village, Narsapura Hobli, Taluk/District - Kolar, Karnataka - 563133...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank Credit Card, - ICICI Bank Credit card Froud

User
 mnd506 on Oct 20, 2014
Sir, On Aug 24, 2014, I received a call from mobile no. 09278701402 stated that he is from ICICI Bank Credit card, Head office New Delhi. He said that your present card reword points is going to expire in a week and ICICI Bank has issued a new GOLD VISA credit card. She inquired initial and final three digits of my credit card number and said that your old card has 800 rewards point that is equal to Rs. 8000/=and to redeem this point ICICI Bank has tied up a company. Soon after her call over, I received a call from company fellow for confirmation of my name and address. After a minute he called...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - Loan disbursement with wrong doings , AC NO LPBNG00029402695

User
 Sandeep_Pai on Oct 20, 2014
I felt fraud in Personal loan approval and disbursement process in ICICI bank 1. I have been promised a ROI of 13.49% but i found in welcome letter of 15.24%which was dated 15th Sep 2014 and prior to that there was no confirmation given to me on the same. 2. Application was not filled with ROI and disbursement amount as i was said itis still under approval and will be communicated after approval, then they go tmy signatures, now it is a clear case of fraud. As it was not filled by me, and i only signed, i totally dismiss this theory by customer care a reason to find. I can prove this as application...
Complaint comments Read comments [1] Complaint category Loans

ICICI Bank - Intrest levied

User
 shyadav88 on Oct 19, 2014
Every month i used to pay my dues on time but last month i haven't received your bill on time but still according to my usage i paid my outstanding but there was balance was 2000 and now your bank has charged me interest. I called your toll free for waiver of those charges as i am ready to pay my actual usauge but your customer care team is not at all co-operative. Starting they were ready to take my request but then theu told can't take your request, You will have to mail on given id ( customer.k@icicibank.com ) but i am not getting any response after sending a mail also. Pls look into this...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - Harrassment by Agents

User
 deeptigupta88 on Oct 18, 2014
I got a call from an agent named Mr. Iqrar Khan just now. He said that my number was listed as the alternate number for someone's bank account. This person whose bank account was mentioned was my colleague 10 months ago but he quit and moved to a different job (which I am not aware of). On mentioning this to Mr. Khan, he started yelling at me for some reason. I told him that even 6 months ago they called me and I had mentioned that I'm the wrong person to contact for this employee's credit lapse. He didn't listen to me and kept yelling. I then said that I'll put a harassment charge against him to...
Complaint comments Read comments Complaint category Unsolicited Phone Calls

ICICI Bank - Regarding provogue watch

User
 sarfaraz_97 on Oct 18, 2014
Hi, I ordered provogue watch from citrix pay merchant as a provogue, i paid the amount 299 using icici card, it shows the payment was successful, but my shipping is not yet started, actually 1 week is over, when i get the watch, please reach me at sarfaraz1888@hotmail.com Thanks & Regards Sarfaraz khan sarfaraz1888@hotmail.com...
Complaint comments Read comments [1] Complaint category Other

ICICI Bank - F​D shows the balance as 0 and the amount was not credited back to my a/c yet.

User
 Sudhanshu30 on Oct 17, 2014
I have opened two Service requests for closure of FD accounts on 10 Oct and it was told to me that they will get closed in one business day. These FD's should have been closed automatically on there maturity date(5 Aug, 2014 and 4 Oct, 2014) but didn't. Reason told to me was due to conversion of resident a/c to NRO a/c. It was not told to me when i get his a/c converted to NRO. 6 Business days have been passed and the service requests are not closed yet. I am calling everyday to customer care and everytime i am being told that they will be closed in 1 more day but didn't. Now they are saying...
Complaint comments Read comments Complaint category Banks

ICICI Bank - Closure of SR's regarding closure of FD a/c

User
 Sudhanshu30 on Oct 17, 2014
I have opened two service requests for closure of FD accounts on 10 Oct and it was told to me that they will get closed in one business day. These FD's should have been closed automatically on there maturity date(5 Aug, 2014 and 4 Oct, 2014) but didn't. Reason told to me was due to conversion of resident a/c to NRO a/c. It was not told to me when i get his a/c converted to NRO. 6 Business days have been passed and the service requests are not closed yet. I am calling everyday to customer care and everytime i am being told that they will be closed in 1 more day but didn't. Now they are saying...
Complaint comments Read comments Complaint category Banks

ICICI Bank - atm transaction failed

User
 babuartist on Oct 17, 2014
Dear sir I am N.babu a customer of icici bank visited for withdrawal AXIS ATM 10. 09-2014 TIME: 09:25:26. AM axis atm ID SPAW3927 Rs.10, 000/- from 109, Huda Market, Ballabgarh, Faridabad Sector 3, Faridabad- 121004, Haryana Near Muthoot Finance Private Limited AXIS ATM on 10.09.2014 & I completed all transaction for withdraw but money not received TRANSECTION respite ALSO and Rs.10, 000/- has been deducted from my account. I AM complaint icici bank customer car executive they said that the money will be transferred to Your A/c in 7 Working Days, but till now i have not received money request...
Complaint comments Read comments [3] Complaint category Banks

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