ICICI Bank Customer Care

ICICI Bank Customer Care

ICICI Bank Limited

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Phone:+91 22 26531414
1800-103-8181
1800-22-8181 (MTNL/BSNL/Select Only)
ICICI Phone Banking Center, ICICI Bank Tower, 7th floor,
Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally,
Hyderabad – 500032

Registered Office:
ICICI Bank Limited
Landmark, Race Course Circle, Vadodara 390 007
Satisfactory Rating
1%
Complaints
6427
Resolved
39
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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ICICI Bank Complaints & Reviews

ICICI Bank - State Bank Of Mysore - icici bank has encashed fradulent/stolen cheque to its coustomer thumma karunakar reddy in cts

User
 state bank of mysore -sunkadakatte on Aug 3, 2015
icici bank has presented stolen cheque of our coustomer Dr Bhavana sb account holder of our branch on 25/02/2015 the cheque was presented the same was passed since the cheque was in order the same was passed in CTS clerint when the coustomer visited the branch for pass book entries the coustomer has complained that Rs 103000/- chq passed on 25/02/2015 was not issued to thumma karunakar reddy of icici bank -hyderabad we tried to contact icici bank hyderabad branch for the past 1 week the phone number provided by icici bank is only phone banking services and we are not able to contact the branch or...
Complaint comments Read comments Complaint category Banks

ICICI Bank - Misguidance

User
 Sreejit Halder on Aug 1, 2015
Your bank official in Kolkata, Meenakshi Choudhury asked me to link my credit card with my salary account through Netbanking. After that, the whole outstanding in the credit card has been marked lien in my account. Upon several requests to convert the overdue into 3-4 EMIs (as other banks do), nothing satisfactory happened. Now, I am planning to change my salary account from ICICI to other bank. In such case, will the overdue be cleared? My whole salary has been debited and also my PL (no. LPCAL00028948074) emi will bounce. will the emi bouce charges be applicable....
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - Some amount of my salary account has been blocked by ICICI bank for faulty credit card bill

User
 Pankaj.Jha on Jul 31, 2015
Dear Sir/Madam, I had applied for ICICI bank credit card 1.3 year back which credit limit should be 3 laces as per my eligibility shows on ICICI bank web site and i applied only for that much limit, but unfortunately i got a credit card which cash limit was '0 INR' and purchasing limit was '60k INR' only which was not useful for me. After issuing credit card, i was getting several frequent phone call from ICICI lombard to avail health insurance policy of cost 500 INR per month for 2.5 years, i was denying every time just saying i don't need but finally somehow i could agree on other health...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - Cheating In DP charge

User
 bewithamol on Jul 31, 2015
I didn't open any Demat account in ICICI bank but When I checked my bank transactions and I found that there is one debit transaction '59512670 DP CHGS TILL JUN-15---- INR 684.00'. When never created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is 187001502157. This is completely unacceptable and please refund my amount. My phone number is 9766110057...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Status for tax saving bond (option I)

User
 swarna gogad on Jul 31, 2015
Dear Sir/Madam I am the owner of eight Tax saving bond (option I) which has the following further details: option: I Issue Price per Bond: 5000/- Bondholder No 4967212, Name of Bond Holder: Dharam Chand Golchha No. of Bonds: Eight (8) Kindly furnish all details like present status and procedure to sell the same and also forward me the customer care no. for further assistance Thanking You Regards: Dharam Chand Golchha....
Complaint comments Read comments [1] Complaint category Stock Market

ICICI Bank - TAX SAVING BOND-032003-TSB-TWO

User
 swarna gogad on Jul 31, 2015
Dear Sir/Madam I am the owner of six Tax saving bond-032003-TSB-TWO (Unsecured redeemable Bond in the Nature of debentures) which has the following further details: option: II Face Value per Bond:6200/- Issue Price per Bond: 5000/- Deemed date of allotment : 30.04.2003 Redemption date: 03.08.2006, Bondholder No 04973-975, Certificate NO: 61741, Name of Bond Holder: Dharam Chand Golchha No. of Bonds: Six (6) Distinctive No(s) 248531-248536 issue date: 13.05.2003 Kindly furnish all details like present status and procedure to sell the same and also forward me the customer care...
Complaint comments Read comments [1] Complaint category Other

ICICI Bank - Regarding My Debit card blocking

User
 pavan4b4 on Jul 30, 2015
Recently my company provided us the ICICI salary accounts at that time the person gave us a temporary Debit card. When I tried to use that debit card it says your card is blocked contact your branch so please unblock my Debit card My debit card number is 4572740598064229 please respond immidiatly my details mobi : 9985225852 mail: pavan4b4@gmail.com...
Complaint comments Read comments [1] Complaint category Banks

Holding ICICI Debit Card (Visa Electron) - Oppen atm card block by bank

User
 viren shingala on Jul 30, 2015
Respected sir,
My debit card is blocked due to my mistake of providing wrong password so please unblock my debit card as soon as possible. My debit card number is 4029850340974374. Please unblock my debit card as soon as possible. I apologize for my mistake of providing wrong password. My account with BOB Tagore marg road, near astron cinema, Rajkot, Gujarat is SB account number 03610100005409. Please help me. Thank you....
Complaint comments Read comments [2] Complaint category Banks

ICICI Bank - Agreed interest on Fixed deposit no.: 040114009461 was not credited

User
 jainmuk@gmail.com on Jul 30, 2015
Hi Team, Can this complaint be lodged against ICICI bank who has not credited an agreed interest of 9.00% on FD 040114009461. Initially i logged a fixed deposit of Rs.1, 00, 000/- on 22/05/2014 for 390 days @09.00% whose maturity date was 15/06/2015. But after maturity when i saw a credit of Rs 4, 584 as an interest (approx. 4.5%) on this FD i got shocked and complained icici bank Hinjewadi branch, Pune along with phone banking who has raised service request on 22/06/2015 After several follow-ups and with number of service requests which are mentioned below: 1.) SR376248553 2.) SR372414470 apart...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Icici bank not refund my certificated

User
 Pradip Pani on Jul 30, 2015
Dear All, My self Pradip Ku. Pani. was working with ICICI bank as a sales officer. My emp id is- 289672. I was working at cuttack branch, Odisha Region. Due some personal problem i am unable to continue my job. I have discontinued my job from Nov 2014. As per HR norms i have deposited all the all the dues. I have deposited my Graduation certificate at the time of joining. After a several mail to ICICI bank HR dept., the bank has not refund my original certificate. The hr has given me several dates to refund my certificate. but they have not. Kindly consider my case as soon as possible. Thanking...
Complaint comments Read comments Complaint category Banks

ICICI Bank - Bogus Claims about the Reward Points - Coral Card

User
 kamathnp on Jul 30, 2015
Have opted for a coral debit card sometime back and was expecting the reward points of 1500. there is no for more than 4 month now. the customer care also does not know completely of their product. the terms for credit gets changed each time when you call them (intially about the purchase, then the number of days it would take to credit. initially it was 60 then it is 120)....
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Issuing Debit Card

User
 kallaSurehkumar on Jul 29, 2015
Dear Sir, I am really frustrated with ICICIBANK Services. I could not able to requesting new ATM DEBIT card without OTP. Latest mobile number is not updated with bank. I am in USA (My stay would be longer Cannot walkout to ICICI bank), came for project work. Even I could not bale to call customer care asking for ATM pin number.I would like to do transactions, MY ATM card is blocked. Requesting you to issue debit card so my family members can update the number by going to ATM. I do have Internet banking credentials Regards Suresh...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Uninformed DEMAT DP CHARGES for Closed Account

User
 ratish.acharya on Jul 29, 2015
There was an unrecognized transaction in my account which shows some DP charges Till Jun-15 (39069667) and a sum of Rs. 283.59 has been deducted without any notice. Please note that I have closed my Demat account two years before (probably 2013) and surrendered all the documents to the ICICI Demat Branch, Ahmedabad as well. Also, I did not received any message alert to my registered mobile number regarding the amount deduction. This is completely unacceptable and therefore requesting to recheck with your concern department and refund the amount back to my account as early as possible. I have seen...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Unrecognized Transaction Without Notification [DP charges Till Jun-15 (39069667)]

User
 ratish.acharya on Jul 29, 2015
There was an unrecognized transcation in my account which shows some DP charges Till Jun-15 (39069667) and a sum of Rs. 283.59 has been deducted without any notice. Please note that I have closed my Demat account two years before (probably 2013) and surrendered all the documents to the ICICI Demat Branch, Ahmedabad as well. Also, I did not received any message alert to my registered mobile number regarding the amount deduction. This is completely unacceptable and therefore requesting to recheck with your concern department and refund the amount back to my account as early as possible. I have seen...
Complaint comments Read comments Complaint category Banks

ICICI Bank - Delivery of Different Credit Card instead of applied Card

User
 imdeepak19 on Jul 29, 2015
Dear Sir / Madam, I applied for ICICI Coral Contact Credit Card after telephonic discussion with your executive (having Nil joining fee) but you sent me ICICI Platinum Credit Card. I do not need this card. You please provide me my documents back and take back your card. Thank & Regards Deepak Sharma Mob No: 91+9990340698...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - Deducting balance for Demat Acc

User
 sandysharm on Jul 29, 2015
Dear ICICI With all due respect i want to state that my ICICI salary account was open in year 2013 and at that time ICICI employee also provided me the demat account also. Later on i received many calls from ICICI to activate the Demat Account but i didn't do that. After few month once again i received a call, i requested concerned customer care dept that i don't want to use and i haven't deactivated the account so please don't call me. After that i never received a call from them. But what i saw today is completely strange. ICICI deducted Rs.684 from my account. May i know the reason of deduction....
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - SMAB Charges deducted

User
 sahilthegoodguy on Jul 29, 2015
I just logged in my internet banking after many months and found that from past 2 months approx Rs 800 have been deducted from my account named as SMAB Charges. Had a word with their customer care deptt. They told that as per the bank policy if the salary is not not credited from last 3 months, then the account becomes savings account. In savings account a minmum balance of rs 10000 has to be maintained. Now at the time of opening, I was clearly told that my account is a Zero Balance account. This T&C had to be told to the customer clearly. If it was told to me earlier, I would have never...
Complaint comments Read comments [5] Complaint category Banks

ICICI Bank - Value of tax saving baond and withdrawl of the same

User
 Shambhu Rastogi on Jul 28, 2015
I had purchased TAX SAVING BOND -022000-TSB-ONE. Bond was issued to me on 24.03.2000. Face Value per BOND was Rs 5000.00 total 2 bonds were issued . Redemption Date was 24.03.2003 with 11% intreest rate.Details of the bond is as under Bond holder No 07140-670 Certificate No 285626 Name of Bond Holder SHAMBHU RASTOGI NO OF BONDS TWO ** 2 ** Distinctive No (s) 423292--423293 Nothing is heard about this bond so far and still case is pending. Want to Know the status of the bonds and Value i will be getting for the same Thanks & Regards S Rastogi 95A, Street no 27, Smriti Nagar...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Interest for credit card

User
 Rajkumar Anbazhagan on Jul 28, 2015
I have informed clearly ICICI bank to cancel out the credit card which is not useful for me since they are including more taxes and other fees. But till January they dint block and now asking 5000 as interest for 3000 i spent. Please help me....
Complaint comments Read comments [3] Complaint category Credit Cards

ICICI Bank - Delay in opening my NRE Account

User
 Samarth Chauhan on Jul 28, 2015
I have been out of India since Aug 2014 and came to visit India in May 2015 and was wishing to open a NRE account with the bank and visited ICICI Bank branch in Khodiyar Colony, Jamnagar. Promptly they gave me the card and they came to my place to collect all the documents and i was surprised with the privilege given for opening account but the things soured after i flew out of India. I have submitted all the required Documents when they visited my place on 3rd June, 2015 as asked by the Official and they provided me with the ATM and even the Account No. for the same then i flew back to Gulf...
Complaint comments Read comments [1] Complaint category Banks

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