ICICI Bank Customer Care

ICICI Bank Customer Care

ICICI Bank Limited

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Phone:+91 22 26531414
1800-103-8181
1800-22-8181 (MTNL/BSNL/Select Only)
ICICI Phone Banking Center, ICICI Bank Tower, 7th floor,
Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally,
Hyderabad – 500032

Registered Office:
ICICI Bank Limited
Landmark, Race Course Circle, Vadodara 390 007
Satisfactory Rating
1%
Complaints
6524
Resolved
46
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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ICICI Bank related photos (479)

ICICI Bank Complaints & Reviews

ICICI Bank - Deduction of Smab charges without prior information.

User
 Mahriati Sailo on Sep 1, 2015
Hi, I am having bank account in ICICI Aizawl Branch and my account no. Is 077201500540 My contact number is : 9856713404 I was just checking my bank statement and got the shock because my account has been debited by MAB charges: 29-08-2015 SMAB Chgs-Jul15+Stax63.00 DR INR 513.00 I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no message. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other...
Complaint comments Read comments Complaint category Banks

ICICI Bank - Deduction of SMAB charges without informing about the change

User
 Vikul Gupta on Sep 1, 2015
Hi, I am having bank account in ICICI Alwar branch & my account no. is 028501514724. My Email ID is : vikul987@gmail.com I was just checking my bank statement and got the shock because my account has been debited by MAB charges S tax 33.00 + 376.23 I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Complain

User
 Somkanta Basak on Sep 1, 2015
This complain is for a person has told me that there is vacancies in icici bank . and also told that he is an employee overe there in bistupur jamshedpur branch as well as he recruited me for a cost of rs. 6 lac. he took cash and cheques from my parents . and his own house is at bhatiya basti, rashbihari path, kadma jamshedpur the name of the persone is sourabh banarjee & also we have the proofs . i dont dont know what should be done to this guys s well as may parents ar heart paitaint....
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Debit charges 945 rupees as DP charges ...as they already deducted in may ..No intimation , notfication mesaages

User
 bhavik2286 on Aug 31, 2015
Dear All, I have a complaint regarding DP charges deducted by ICICI bank, as i know bank only charged for demat account annual fees and that is already deducted and this charge is completely unacceptable and without any notification and mesaages, they deducted from my account .. just i have checked my account my account number 005101505702 branch:Nadiad Gujarat phone : +918980623398 Email: dhagatbhavik@yahoo.com Please help me to sort out this issue .....
Complaint comments Read comments [1] Complaint category Banks

ICICI - SAMB CHARGES rS. 513/-

User
 senti123 on Aug 31, 2015
Dear Sir, As per my earlier complain, i received call from ICICI BK but they are not ready to give my money back. They taken all information from me and disconnect the phone. The person is called me from ICIC BK AS FOLLOW. Name: Rahul Kr. Gupta ID: RA852130 Bangalore Kindly resolve my problem. Regards Uttam Kumar Bangalore Regards...
Complaint comments Read comments [1] Complaint category Tax Services

ICICI Bank - Unnecessary holding fund of customer ( Wealth Accounts)

User
 amit_parihar on Aug 31, 2015
Hi,

This is regarding my DD clearance which was Rs. 3.21 Lacs deposited on 27th Aug( Acknowledgement attached) before around 11.30 AM in ICICI Bank Ltd, 82, Janpath, Delhi branch, It is a DD and of standard chartered bank.

It is not clear till date and every time icici bank customer clearance team communicate me that is under clearance. This is not the first time, it was happened with earlier also when i have deposited my 2 cheque of PC jewellers( Details attached) which was hold by bank and after 4-5 days they told me that please tell us the details of cheque after...
Complaint comments Read comments [1] Complaint category Banks

ICICI - SMAB charges Rs. 513/- on 29.08.15

User
 senti123 on Aug 31, 2015
Hi, I am having a salary bank account in ICICI Bangalore branch from last four and half years and my account no. is 107501503884 My contact number is : 07795573822 I was just checking my bank statement and got the shock of my life. My account has been debited by SMAB charges Rs. 513/- on 29.08.15 I tried calling the to branch many time but there was no response. I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from...
Complaint comments Read comments [1] Complaint category Tax Services

ICICI Bank - DP (Demat) charges debited without even opting for it.

User
 thota santosh on Aug 31, 2015
I dont even know what Demat option is all about. And I didn't even opt for it. But ICICI guys debited 570/- unknowingly. This is really unbearable. what if I don't check the transactions, I never come to know about this. Here are the transaction details : '00825199 DP CHGS TILL JULY' and my account number: 059801523806...
Complaint comments Read comments [2] Complaint category Banks

ICICI Bank - DP charges

User
 skkgdfg on Aug 31, 2015
When I checked my bank transactions and I found that there is one debit transaction '28/08/2015 59754338 DP CHGS TILL JUL-15 Dr. 570.00'. When I created the icici account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is 091001521060. This is completely unacceptable and please refund my amount. My phone number is 9911196955....
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Fraudulent Charges

User
 Biplab17 on Aug 30, 2015
I have a demat account for three years. Suddenly 570/- has been deducted from my salary account and i didn't get any message too in my registered mobile number. At the time of opening this account I was told it's free.So I need faster resolution on this. This is completely unacceptable . My contact number is 9769669343...
Complaint comments Read comments [1] Complaint category Unauthorized charges

ICICI Bank - Icici bank scam on job

User
 sreekanth123 on Aug 29, 2015
Dear sir i worked two months in icici bank dwarakanagar Visakhapatnam. before the job they have given one month training in ITM warangal in that training they written a bond from me for Rs30000/-.i have left the job because they use to give full torcher to me.they didn't maintain at all timings and anything so i left the job in probitionary period only.now they are asking me to pay 35000/- or otherwise they are telling they will send to cibil.they have converted that bond to loan.please help me anyone in these they took my degree provision certificate.these problem is not only me there are hundreds...
Complaint comments Read comments Complaint category Banks

ICICI Bank Ltd - Deduction In terms of DP Charges

User
 arun.batra89 on Aug 29, 2015
Hi, My ICICI Bank Saving account number is 098501520835 and Icici bank has deducted the DP Charges from my account, however i have not activated the Demat Account and this seems to be fraud so Kindly refund all the DP Charges belongs to my account...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - ICICI Bank Credit card too much charges

User
 sekharps on Aug 29, 2015
Hi, I have taken ICICI credit card on 2014 and I didn't used card single time. And on the card annual fee has been charged Rs.225 and I called customer care that I have not used card and please deactivate the card. on July they deactivated by reversing amount. I thought it was deactivated but now I received message that please pay your payment of Rs.1200 to avoid penalty. And again I called customer care and they are telling card has not deactivated it was just blocked and you have to pay the total amount, and if you not paid again it will be Rs.500 charged on that and it will get increase....
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI - Hidden charges by bank

User
 Srivathsan,R on Aug 28, 2015
It is observed that icici bank is practicing to charge gullible and unaware custoemrs without them being brought to notice. Example the salary account is zero balance account. It may happen he leaves the job for some reason and inadvertently does not close the account. Icici bank will not inform the customer subsequently that their account has been converted to savings bank account and the minimum balance is rs. 10000. This is not brought to the notice of custoemr thro message service although this mags service is used for many other purpose. Subsequently when money is available they immediate debit...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Cash short

User
 jaimatadi1968 on Aug 27, 2015
Sir, I am writing this letter to bring your attention that I am not satisfied with your quality of service provide at ICICI bank 127, 149, 150 & 151 district shopping center, saraswati nagar, basani, 342005, IFSC code:- ICICI0000800. Our company's current account at this branch. I deposited Rs 1484230 at this branch of 27.03.2015 . In front of me counted all packets. Only not counted in front of me RS 10 packets. Next day 500*5 =2500 debited our account. can you help to do investigation as soon as possible Attached: - deposit slip & bank statement. Yours San Beverages (p)Ltd Date Discription Amount 03.04.2014 1000*1 1000 18.04.2014 500*4 2000 22.04.2014 4000 07.05.2014 1000*1 1000 17.06.2014 10*10 100 20.06.2014 10*30 300 26.06.2015 10*6 60 28.06.2014 10*11 110 21.07.2014 10*16 160 26.07.2014 10*24 240 31.07.2014 100*10 1000 5.08.2014 10*14 140 28.03.2015 500*5 2500 09.04.2015 100*100 10000 23.04.2015 50*4 200 23.04.2015 10*2 20...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Credit Card Application Status

User
 kaminimangal on Aug 27, 2015
ICICI Bank - Credit Card Application Status


Hi,

I've applied for a credit card three weeks ago. Till date, I can't check the application status online. The application id which have been received through SMS is also not track able.

My reference ID - 2015222926057

Regards,
Kamini Mangal...
Complaint comments Read comments [2] Complaint category Credit Cards

ICICI Bank - Non-Receiving of Credit Card

User
 bishtpankaj26 on Aug 27, 2015
Dear Sir, I applied for ICICI Credit card approx. 45 days ago. I also confirmed from ICICI Bank about issuing my credit card. They provide me my 16 digit credit card number 5241932418980001. But still neither i didn't receive my card nor get confirmation for processing my card. Please do needful for the same. Regards Pankaj Singh Bisht Mob. NO: 9540373399...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - Charges deducted from my account & Not reverse

User
 sudhir_jha on Aug 27, 2015
Dear sir, I open my account in icici on month of jan 2015 my account no 172805500308.At a time of account opening executive told me not a single amount debited from your account but every month he is deduct amount from my account in last two months 16000/ rs deducted from my account. Please help me to reverse my amount....
Complaint comments Read comments [4] Complaint category Banks

ICICI Bank - Credit Card

User
 DK1981 on Aug 27, 2015
Dear Sir/Madam

I have applied for ICICI BANK credit card but I have not received my credit card right now in-spite of that I have received electronic statement on my mail, how can this possible without receiving credit card, and mention information in e-estatement is totaly wrong.
Please reply me as soon as possible.

This is not my Credit card bill.

Please reply me as soon as possible.


Dhirendra kumar

8010032889...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - DP Charges Fraud

User
 satrakhatra on Aug 27, 2015
I have a Demat account in ICICI bank for 3 years now. When I checked my bank transactions and I found that there is one debit transaction 'DP CHGS TILL JULY-15'---- INR 684'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. This is completely unacceptable and please refund my amount. My Mobile no. 9007052835...
Complaint comments Read comments [1] Complaint category Banks

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