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ICICI Bank Customer Care

ICICI Bank Limited

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Phone:+91 22 26531414
 1800-103-8181
 1800-22-8181 (MTNL/BSNL/Select Only)
ICICI Phone Banking Center, ICICI Bank Tower, 7th floor,
Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally,
Hyderabad – 500032

Registered Office:
ICICI Bank Limited
Landmark, Race Course Circle, Vadodara 390 007
 
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ICICI Bank Complaints & Reviews

ICICI Bank - HARASSMENT BY ICICI BANK RECOVERY AGENT

User
 1GAJUWAKA2 on Jun 30, 2015
Dear Sir, I would like to bring to your kind notice that I am the customer of ICICI Savings Bank and Credit Card user for past 10 years. I have received credit card statement 03-16-2015 for the payment due 14957 rs. with due date 20-06-2015. I have made payment on 04-06-2015 Rs 2833. and remaining balance 12144 to be paid.But unfortunately I have made this payment on 30-06-2015 around 15.00 Hrs. After this payment, recovery agent is came to my house around 17.00 hrs and he shouted on my mother and sister regarding the payment.I have informed that payment already made through online.And...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - Unnecessary MAB charges on Saving Account

User
 Shivojha on Jun 30, 2015
I have an icici saving account. All of sudden i see 7 MAB(RS 393.26 each) charges on my account. I see bank applied charges for past years and month as well. I dont understand this. as per understanding these charges should not applied and reverted asap. Attaching details for charges....
Complaint comments Read comments [2] Complaint category Banks

ICICI Bank - dd

User
 mevilon on Jun 30, 2015
I Mevilon Gonsalves (NRE ACC:003801034233)had filed for the closure of my account from Goa(south Goa Cucolim branch). When i filed for a account clousue from cucolim branch, i was told i will recive my remaining balance by DEMAND DRAFT. On 21 May 2015, i recived my account clousure conformation email. Almost a month past after receiveing the conformatiom email, i have not recived my balance. I do a regular follow up with the cucolim branch, Goa, they also have nothing to say. Please look into the matter, Thank u. Mevilon Gonsalves House no:421 Baga, p.o velim Salcete Goa-403723 meviglves@gmail.com...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Bank Lost My PROPERTY PAPERS

User
 navneetkrishna on Jun 29, 2015
This complaint is regarding the PROPERTY PAPERS Of my residence which i given to ICICI as mortgage for my HOME LOAN (LBCHU00000350064). ​I closed my home loan on 13 june 2015. i requested the bank to return my original Property Documents​. ​But bank is not giving back my Property Papers. Why icici is not understanding the value of Original PROPERTY PAPERS of a Middle class family.​ ​Mam, i request you to please consider my problem . I already registered a complaint by Email On 13 june 2015. Sr no.-SR371582917 there is no response from icici they are just postponing my complaint...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - wrong use of public documents

User
 Punit Kaushik on Jun 29, 2015
hello this is punit mob no. 9650233807 i have applied for credit card in icici bank. they call the customer to apply for credit card. they collect the documents and never give any feedback about the application even after the customer calls him. they never give the correct information about the credit card criteria. they just say that, you are eligible for this card. then they collect document every time and nothing happens afterwords. they might be misusing the document....
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - Lien on Salary account for Credit Card

User
 rakbinku on Jun 29, 2015
Dear ICICI I have submitted Police copy to Mr. Murgan Mudaliyar Credit Card Collection Dept Heritage Building Ahmedabad. I have also updated customer care time to time about the incidence. Please remove lien from my salary account which is 9 years old. Regards, Rakesh Kumar Ahmedabad Tel : 8401015303...
Complaint comments Read comments [2] Complaint category Credit Cards

ICICI Bank - Not received Debit Card in a week after Expiry

User
 Narendra.patel on Jun 29, 2015
My Account no is 006401008707 Drive in Branch, Ahmedabad. The Debit Card is expired in March 2015, , But still I have not received new Debit Card. There is no option in there site to register the same, , even there is no option on phones They ask for ATM card number, , as soon I enter the number is shows not valid....
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Credit Card Lien

User
 vikram rapaka on Jun 29, 2015
I have recieved SMS on 26th June 2015 stating that Lien of Rs.45523.97 has been marked on ICICI Bank Account 0202XXXX4843 towards unpaid dues against ICICI Bank Credit Card 43XXXXXXXXXX2005. Please make payment within 7 days, failing which we will be constrained to debit the outstanding dues. For any clarifications, please call our Customer Care o The i have called to Customer care for Card settlement, they please visit nearest branch and collect contact details. I have collected detauils and called up for card settlement on same day. They said we will come tommarrow. And next day (i.e. 27th June...
Complaint comments Read comments [2] Complaint category Credit Cards

ICICI Bank - Not receive NOC and form 32 after clearing my Car lone on 2009 till date

User
 Madhurjya Dutta on Jun 29, 2015
Sir, myt name is Madhurjya Dutta from Guwahati, Assam, i finance a Indica DLE car from ICICI bank my Car number is AS01V7299 and i have completed my EMI on april 2009 but till date i have not receive my NOC and Form 32. Please help me i need the NOC as soon as possible. My contact number is 9706469590 if you need any data fell free to contact me any time....
Complaint comments Read comments [1] Complaint category Loans

ICICI Bank - Unneccessary deduction MAB charges

User
 Shruthi1N on Jun 29, 2015
Hi, I am having a savings bank account ICICI account no. is 029601533044 . I was just checking my bank statement and got the shock My account has been debited by MAB charges twice within a gap of 10 days. 09/02/2015 MABChgs-Dec14+STax 43.26 393.26 12/02/2015 MABChgs-Jan15+STax 43.26 393.26 My issue - I don't have any mail informing about this MAB charges. I only knew about QAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for...
Complaint comments Read comments [1] Complaint category Banks

ICICI Home Finance Company Ltd - PF due,

User
 vijeychoudhary on Jun 28, 2015
Respected Sir, I am Vijay Choudhary, I was worked with ''ICICI HOME FINANCE COMPANY LIMITED" as Operation Executive Since 12/dec/2005 to 10/march/2008. My Employee Code No- 457527 & Provident Fund No. MH/46735/457527 Till from this date i have not received my Provident fund please kind attention in this matter. My Contact no.is 9829087237. Please take necessary action. Thanks & regards, Vijay Choudhary vijeychoudhary@gmail.com vijay.choudhary@hdfcbank.com 9829087237 9314314476...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - OTP going to random numbers

User
 jayanti0512 on Jun 28, 2015
I'm literally shocked at how OTPs which are meant to authenticate your online transactions are treated by the ICICI Bank with so much of callousness. I found my OTP going to some random number. I called the Customer Care and they informed that there has been a "system upgrade" at their end because of which this problem is occurring. My questions are as follows: 1. How can ICICI Bank deal with OTP so lightly? Specially when they themselves mention that OTP should not be shared with anyone their system themselves is sharing the OTPs to random numbers!!! 2. If ICICI Bank already know that there...
Complaint comments Read comments [2] Complaint category Banks

ICICI Bank - balance debited without informetionH

User
 punit5790 on Jun 28, 2015
Dear Sir, My Account number is 038601525848(PUNIT KUMAR), which are a Salary A/C in ito delhi branch. My contact number is : 8052523175 My mail ID: punit.verma2011@gmail.com I was just checking my bank statement and got the shock because my account has been debited by SMAB charges: 16-06-2015. SMAB chgsMay15+Stax56.43 Total DR-513.00INR I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no message. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Worst Experiance - Hope for positive

User
 jadeja vishvarajsinh on Jun 27, 2015
Dear ICICI bank Top management. Good Evening. My name is vishvarajsinh jadeja. I have account in ICICI bank from 2008. I have taken ICICI bank Credit card for personal use in 2013. I am regularly getting Statement at my home from October 2014. after that it's automatically stop to receive. I have complain so Many time to customer care regarding "Not Received Statement". But No solution given, I have personally visited to Ahmedabad Credit card department and raise my complain regarding Statement. they have committed to resolve this issue in next month and taken payment of my outstanding amount....
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI - ICICI My Money Complaint

User
 Ayush Sood on Jun 27, 2015
Hi I m Fed up with ICICI account My Money Manger i don't know what it is ..I never subscribed for this service and they charged me Rs.337.08 without any prior notice.Please unsubscribe me from My Money service and pay back my money. Details: BIL/000788103124/MM Annual Fee APR1 5-MAR16/165091 please refund my amount back. This is not right. How can we trust u ICICI .....
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - ATM s not working

User
 mahadevamma s on Jun 27, 2015
Hi sir/ madam my self Mahadevamma S. My ATM NO. is 4629520369855606. I forgot my ATM pin number. And I don't know my Account number also. I did complaint also. They replyed, visit your nearest branch. Today I visited to branch, they said no account number for this type account. And I tried to generate ATM pin but I can't. I don't know what happened to this. And I should need to know my Account number. Please help me sir. Please please. Registerd mobile number-9731867483. DOB 25th March 1993. Aadhar number is 466935929935. How to generate pin number. Please tell me sir....
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Dispute Transaction on Credit Card

User
 Biswa ranjan panda on Jun 27, 2015
Hi, This is with respect to the reference number: SR367064635. I have raised a complain about one dispute transaction happened on 26th December 2014. But it is getting declined by the merchant again again. So I went to the Hypercity, Bangalore Merchant store personally and Merchant told me that they have received the amount only once and gave me the hard copy of declaration statement of the same. Please see the attached scan copy of declaration form which given by the merchant and grievance form. The very worst thing is that when I am explaining this issue to the customer care they...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - OTP regarding

User
 vrs varma on Jun 27, 2015
am unable to make transactions through my mobile due to the wrong entry of my mobile at your end and continuously contacting your phone banking officials since yesterday night and it is yet to be resolved. Because of that I had very huge loss of 3 lac rupees due to your non professional approach. Therefore, you are requested to rectify my phone banking problem and compensate my loss....
Complaint comments Read comments [2] Complaint category Banks

ICICI Bank - ICICI BANK DEBIT CARD RELATED

User
 BHUVANESHWARA on Jun 27, 2015
I HAVE APPLIED FOR CORAL DEBIT CARD IN ICICI BANK JAYANAGARA 7TH BLK BANGALORE BRANCH, AND THEY TOLD ME THAT THEY GIVE GIFT VOUCHER COUPON OF LIFE STYLE, BUT I ASKED THEY TELLING TO CONTACT CUSTOMER CARE AND THEY ARE TELLING TO VISIT BRANCH. BOTH ARE PLAYING AND THEY WRONGLY ISSUED VISA PICUTURE CARD. BUT THEY CHARGED FOR DEBIT CARD RS.499 PLUS TAX MY A/C No. 000201586091...
Complaint comments Read comments Complaint category Banks

ICICI Bank - Online transaction got blocked by "Verified by Visa"

User
 sanjeevxxx on Jun 26, 2015
My online transaction has got blocked by "Verified by Visa" two weeks back. I am not able to contact a customer care executive from ICICI. I tried all numbers. My account number is: 631601533200. My ATM card number is: 4704566316010181 Please, unblock my account/card for online transactions. It is seriously affecting my work....
Complaint comments Read comments Complaint category Banks

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