ICICI Bank Logo

ICICI Bank Customer Care

ICICI Bank Limited

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Phone:+91 22 26531414
 1800-103-8181
 1800-22-8181 (MTNL/BSNL/Select Only)
ICICI Phone Banking Center, ICICI Bank Tower, 7th floor,
Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally,
Hyderabad – 500032

Registered Office:
ICICI Bank Limited
Landmark, Race Course Circle, Vadodara 390 007
 
Go to ICICI Bank:    Twitter  Facebook  LinkedIn 

ICICI Bank Complaints & Reviews

ICICI Credit Card - Credit Card - fees charged (at the time of offering they told it is free for first year

User
 dileepcharan on Apr 27, 2015
Dear Sir/adam, My self Dileep Singh CHaran ( dileepcharan@gmail.com 91-7359086555) -- ICICI Credit card has provided me credit card, at the time of offering it the marketing person on phone had told me that it will be free for the first year and after that it will be chargeable but they had charged and not put penalty and interest and service tax. they are now not listening to me. Please help me how i should proceed....
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - REISSUE OF CREDIT CARD

User
 shirish sumant on Apr 27, 2015
I HAD EARLIER REQUESTED TO BLOCK MY ICICI BANK CREDIT CARD NO.4477473701153004, WHICH WAS REPORTED TO BE BLOCKED. THEN I REQUESTED TO REISSUE ME THE FRESH CREDIT CARD. MINE IS A LIFE TIME CREDIT CARD. REQUEST TO ISSUE ME FRESH CREDIT CARD....
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - TWO WHEELER NOC

User
 Biswanath RIG Dhar on Apr 27, 2015
Dear Sir, My Two Wheeler Loan No was : LTCAL00003947848 I had already paid all the installments but till date no N.O.C. sent by the ICICI Bank. Please clear the status of loan account and send me the N.O.C. BISWANATH DHAR NANGI BENIA PARA P.O - BATANAGAR KOLKATA-700140 9830282054...
Complaint comments Read comments [1] Complaint category Loans

ICICI Bank - Less money received form ATM counter

User
 ManojChakerwarti on Apr 27, 2015
Sir, Greetings for the day. Yesterday I have entered Rs. 1500/- at ATM to withdraw but I got only Rs.1100/- and rest of Rs.400/- are pending but the amount deducted from my ICICI account is Rs. 1500/-. Where are my Rs. 400/- gone? This transaction is done from Federal Bank ATM near Rajeev Chowk Metro Station - Delhi. My ICICI account Number is 000301541071 Please look in the matter and do the needful at the earliest. Regards, Manoj Premnath Chakerwarti Senior Manager - IT Mobile: 08469665462...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - Refund not received after cancellation of ticket paid by credit card

User
 Triangled on Apr 26, 2015
Hi, Following is the detail of my dispute and I am complaining from the past 6 months yet no proper action has been taken by ICICI bank. The refund amount for the below transaction has not been credited into my account yet. I had booked a ticket from Bangalore to NZM on 26/04/2014 (Rs 2675.44 -/) and cancelled the same on 29/05/2014. Date of Journey June 6th 2014 Date of booking 26/04/2014 Train no 22693 From SBC to NZM PNR no 4461712394 Transaction id 74766514116416307651016 Date of Cancellation 29/05/2014 But the refund amount is not yet received. IRCTC shows that they have...
Complaint comments Read comments [2] Complaint category Credit Cards

ICICI Bank - Issuance of wrong CREDIT CARD

User
 UtpalMohan on Apr 26, 2015
Hi All, I would like to bring to your notice, if any one got any call from person named Rohit (Cell No : 9582768379) for very lucrative offer of credit card from ICICI, just completely ignore and cut the call, as this is a completely cheat call. He will tell you about various benefits of card but later on you will get a completely different card for which you will have to pay the registration charges also. So, guys please completely ignore the call from this person....
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - Icici bank processed credit card application with my knowledge

User
 rohitraghu5 on Apr 25, 2015
Hi, Few days back I received a mail from Icici bank on my office email ID that I have submitted a application for a credit card and asked me to click on confirm, which I don't. I ignored that mail as i did not applied for it but suddenly after 7 or 10 day I received another email from the bank that my Credit card application has been declined as per the documents submitted my myself. THIS WAS REALLY SHOCKING FOR ME. WITHOUT MY KNOWLEDGE HOW COME ICICI BANK HAVE APPLIED CREDIT USING MY ACCOUNT . I have never ever applied for the credit card with Icici bank nor I have provide any authorization...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - cardlesscashwithdrawl didn't work , i send the money but withdrawing couldn't done by my friend

User
 jaipalsai on Apr 25, 2015
I done one transaction on 20-04-2015 """SNC/RVSL/9493433175/shenkar """ by the option is card less cash withdrawl, but he didn't and he can not withdraw money by this, how to refund that amount to my account, please inform me before losing...
Complaint comments Read comments [1] Complaint category Institutes

ICICI Bank - cheque no 806484 dt.17/04/2015 ret.without reason

User
 naresh gaur on Apr 25, 2015
dear sir / madam i would like kind attention above ch.ret.due to confusion of overwritting / alternate date but no overwrite / no alternate some writing style of( 4 ) in dat 17/04/2015 .due to bad thinking and misunderstanding of overwrite mistake of 17/04/2015 make it issue for bounce of above cheque and debited to bounce charges, harrasament tendency etc.pl.reverse my bounce charges . PANKAJ SHARMA 9899679414 9910594101...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - refund money deducted

User
  geeta mehto on Apr 25, 2015
Dear sir My self Geeta Mehto. I have a saving account in your bank alakhnanda branch.On 17april 2015 I had made a transaction from icici atm of Rs.1500 but due to some error the amount was not released from the ATM but it is deducted from my account. Please refund back the amount as soon as possible. Your sincerely Geeta Mehto...
Complaint comments Read comments [1] Complaint category Other

ICICI Bank - Coral Credit Card Fraud

User
 DhawalPatel on Apr 24, 2015
Bank is giving Coral Credit Card and saying by its agent that they are giving movie ticket offer - Buy 1 get 1 free on Bookmyshow.com I purchased a ticket but there was no offer applied on my new coral credit card. I complained Bookmyshow customer care and they were saying, your coral credit card number is not provided by ICICI bank. I complained ICICI Customer Care and they were saying, your coral credit card is having 100 Rs. off for first ticket every month while booking movie ticket. What the hell!! Bank agent was saying you will get 15% discount on selected Hotel / Restaurants Bill...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - Harrasament by agent for loan taken by a distant relative

User
 Aemmy on Apr 24, 2015
One of my distant relative took some loan from ICICI 7-8 years back and now ICICI bank recovery agent is calling me everyday to get his phone number and address. I had already told the agent several time, that I am not in contact with him and hence I have no information regarding the same. Still they keep calling everyday....
Complaint comments Read comments [1] Complaint category Loans

ICICI Bank - Loan rejected without reason

User
 Govind choyal on Apr 24, 2015
I had apply personal loan in January 2015 by bank bazaar. But incorrect my address when verifiy because I have not updated new address in Axis bank accounts. But you have already 2 time more log in my loan after rejected my 1st time application but I have follow up you always my 1st time application & without my permission you have login 2 time more & I got defalter due to CIBIL scoce. After that both more time my loan rejected by you without any reason & 3 people verification report found OK & wastage my time approx. 2 month. This reason my CIBIL score came down & no...
Complaint comments Read comments [1] Complaint category Loans

ICICI Bank - Reissue of net banking pasward A/c-092301503715 & CI-532908014-Reg

User
 Anup kumar singh on Apr 23, 2015
Dear sir, I viswas singh A/c -092301503715 & CI-532908014 could not operate our account by net banking because block my online net banking password . I have trying to generate online password but i can not success due to technical problem. please solve my problem other wise send password to correspondence address as per your records. Thanks Viswas singh A/c092301503715 CI-5329080140230 Mob. 8761074915...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - OTP not received - While registering credit card for 3D secure pin

User
 loganathan kalipalayam on Apr 23, 2015
My registered mobile no is :8287340034 I am unable to generate 3D secure pin for my credit card. I had linked my credit card with my internet banking. After entering the details, the OTP not sent to my mobile, Due to this I am unable to proceed further. Also if i sent email to icici customer care(customersupport@icicibank.com), They are not even responding....
Complaint comments Read comments [2] Complaint category Credit Cards

ICICI Bank - Cheating for Rs. 8423/- as processing fee witrhout sanctioning loan or disbusing loan

User
 sachit745 on Apr 23, 2015
Dear Sir, I sachit Subhash chatne, age 42 years residing on the above mentioned addresses do hereby serve a notice in writing on the following grievances in respect of my home loan sanctioned under reference No. LBMUM00001992178 by your bank. 1) I had applied for home loan amount of Rs. 1600000/- for the purchase of house at Kharghar to your bank as per my application and your representative visited to my home & office as well as on phone confirmation the amount of loan to be sanctioned was Rs. 16, 00, 0000/-( Sixteen Lakhs) 2) For the processing fee amount I have given one cheque of...
Complaint comments Read comments [2] Complaint category Loans

ICICI Bank - Delay in the Home-Loan Process

User
 vivekrj09 on Apr 23, 2015
I have applied to ICICI Bank for home loan for a flat booked at RUNWAL-MY City(A-2401) Ref No. 777-9949526. Right from the beginning the agent assigned to us was unresponsive and sloppy. We got a new agent later(Vinayak) who has been really helpful. There were issues with the Third Party Agreement letter for which he guided us but the other officials namely- Satish Kotian and Paresh have been a pain to deal with. For last 2-2.5 months we have been following up but every time we get a rather sloppy response even after escalating the matter to Anand Dharmadhikari. Something or the other is always...
Complaint comments Read comments Complaint category Banks

ICICI Bank - Unknown lien posted against saving Account - ICICI BANK

User
 Anujs15 on Apr 23, 2015
Hello, There is negative amount of INR 23 Lakh posted in my Saving account of ICICI bank, ICICI bank says that I have taken loan and it was mapped to my account. I have no clue about this amount, why it is showing and how did it get to my account. When I asked about the details of loan the bank refused to provide any further details stating that it is saving accounts department and I have to personally visit a loan branch to get the details of the loan which I have not taken.Till day before yesterday everything was fine and there was no such amount posted. I am really clueless about it.Ideally...
Complaint comments Read comments [3] Complaint category Banks

ICICI Bank - Mental harassment

User
 richa@123 on Apr 23, 2015
this is to bring to your kind noticec that i am a customer of yours who took a personal loan which stands unpaid due to a financial crisis. i feel annoyed to state that due to the non-payment of the same i am being harrased by your employees(mr. jitender and ms kiran with contact no-48911012 from icici bank sd tower, rohini branch)throughout everywhere; my workplace, neighbourhood and amongst my relatives that has caused me pain and trauma.i have clarified that i am not in the situation to re-pay the same at present. kindly look into the matter and give me a few months time to re-pay the same.looking...
Complaint comments Read comments [1] Complaint category Loans

ICICI Bank - reminder for payment

User
 ratnamahtani on Apr 22, 2015
have received a mail from your credit card division dt 22nd april. asking me to pay Rs 4343.35 agt card No 5176...0005. this No. does not tally with any of my ICICI credit cards.Since the due date is 26th april, I would like you to look into this matter and revert back as soon as possible. pls not i am a senior citezen and hence do not want last minute running to make payment....
Complaint comments Read comments [1] Complaint category Credit Cards

Share this page with others

  
  

Recently Discussed

55 minutes ago
ICICI Bank
TWO WHEELER NOC
2 hours 39 minutes ago
ICICI Bank
Credit Card Application Status
4 hours 31 minutes ago
ICICI Bank
Less money received form ATM counter
7 hours 21 minutes ago
ICICI Bank
Refund not received after cancellation of ticket paid by credit card
1 days ago
ICICI Bank
CREDIT CARD