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ICICI Bank Customer Care

ICICI Bank Limited

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Phone:+91 22 26531414
 1800-103-8181
 1800-22-8181 (MTNL/BSNL/Select Only)
ICICI Phone Banking Center, ICICI Bank Tower, 7th floor,
Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally,
Hyderabad – 500032

Registered Office:
ICICI Bank Limited
Landmark, Race Course Circle, Vadodara 390 007
 
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ICICI Bank Complaints & Reviews

ICICI Bank - DEDUCTION INSPITE OF TRANSACTION FAILURE-DEBIT CARD

User
 SINGH JAGJEET@ on May 29, 2015
Hi Its around 26 days and I had not received the transaction failure deducted amount from UNINOR . I had tried to recharge (Rs.253+Rs.100+Rs.20) on 3rd May 2015 but it got failed but the amount got debited .After talking to CC dep Uninor they told it will be reversed in 4 days. But still its pending below are the Transaction details. Order # CCAvenue Reference # Order Date 030515-07847886 104007263043 04-05-2015 030515-07848113 104007263601 04-05-2015 030515-07848006 104007263323 04-05-2015 Hoping to get it back. Thank U...
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ICICI Bank - Regarding PF amount withdrawal

User
 poonam singh rathore on May 29, 2015
sir/ madam, i sent my PF application ( form 10 c and 19) in march 2015. long time consumed but no response. i am sending mail at uttam associate madrui. address :-uttamassociatesmdu@ gmail.com.i called dated :29/05/2015 on no:09842901937.staff no talked & responsed properly. no advised for next process. detail as under: Mr. POONAM SINGH Establishment ID & Name :MDMDU0058420000 M/S UTTAM ASSOCIATES(CONTRACTOR, ICICI BANK) Member ID :MDMDU00584200000001962 Date of Joining (EPF):01/02/2014 Date of Joining (EPS):01/02/2014 Date of Birth:05/01/1995...
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ICICI Bank - Amount Debited from Debit Card through Pockets by ICICI Bank Android Application..

User
 mauliksdesai on May 29, 2015
My Ref No is.SR365634907, SR368341616 My Compliant is related to Pockets app by ICICI bank...First of all I would like to tell you that I am really frustrated of the services provided by ICICI related to Pockets App...I been waiting to resolve my compliant from 8th Apr but till now nothing is happened...I have try every mode of compliant (Email, Chat, Phone ) but not get the proper resolution.. On 8th April I have login to my Pocket App & want to load money into my wallet so I have done the Transaction worth Rs.4000/- & pay the amount through Debit card mode & transition was unsuccessful...
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ICICI Bank - Salary Account not activated (about a month has passed)

User
 arunpauldurai on May 29, 2015
My ICICI Bank account No-165101510551 not activated till now.I have submitted my Driving licence proof & pan card as proof.Even in net banking i can credit amount but not able to debit. The ICICI Bank has enabled only to credit not to debit in my account (WITHOUT ACTIVATION OF MY ACCOUNT) My mobile-09953659978...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - ICICI Bank - Delay in close my Iwish account RD amount to SB ACCOUNT

User
 jeyavelnkl on May 28, 2015
i wish account close request ref. no: SR369217326 i have closed the i wish account on 27/05/2015 through online and i got message like "you account close process will complete within 1 working day" but still now i did not get my amout into my Saving account. iWish is the worst deposit Scheme with ICICI . we could not get our amount for any emergency. -Jeyavel N +919642898190...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Without information blocked my account No.624501525118

User
 Arun123456789 on May 28, 2015
Team, In your bank I have Saving (Salary) Account No.624501525118, in this regards yesterday credited salary Rs.37, 259.00 in my account, when today I pay my ICICI credit card bill message shown is negative balance. When I talk with my ICICI Bank Vasna Road branch, Vadodara, representative officer told me there is certain lien in your account. I can't understand without informing me How can you stuck / lien in my account. Pl. suggest and remove my lien or whatever the problem face me, other wise I also complain to RBI for harassment Arun Ahirkar Mobile 9909984870...
Complaint comments Read comments [1] Complaint category Loans

ICICI Bank - WRONG DEBIT ENTRIES IN STATEMENT DATED 29TH aPRIL WRONG DEBIT ENTRIES OF RS. 3991.O6 IN STATEMENT DTD 29TH 2015

User
 lpsanghvi on May 28, 2015
In the statement dated 28 March, 2015 a sum of Rs.1756/49 was wrongly debited towards Late fee, Interest charges and service tax thereon in respect of card No.4477xxxxxxxx0007 which i am not using at all. I am using credit card no. 4375xxxxxxxx4002. This amount of Rs.1756/49 has subsequently become Rs. 3991.06 in the statement dated 29th April, 2015. I have to request you to rectify the mistake and give credit for Rs.3991.06 in the next statement to sort out the difference once for all. For your information i have already paid Balance Rs.7820/ which is the amount payable by me after adjusting Rs....
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - Deduction of amount as DEMAT charges though it is not at all valid [Resolved]

User
 santoshvashista on May 28, 2015
I had demat account 2 years back, & the account login is also been disabled long back. But these ICICI people deducting Rs. 561.80 saying they are doing this to maintain your Demat Account. Since the access to the D-Account is been disabled from 2 years, How can they say this is for maintenance. On inquiry, they are telling cannot refund full amount and I have to close this account (which is already closed) by personally visiting their branch with proof, This is absolutely ridiculous. Please register this complaint. This is open fraud Do the needful. There are many people facing the same problem...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Sending Payment notification of Credit Card that I don't Own

User
 suresh.rao2005 on May 28, 2015
Dear Customer May 01, 2015 We would like to inform you that Payment on your ICICI Bank Credit Card account no 4076 XXXX XXXX 4024 is due on 05/05/2015. You may choose to pay the total bill amount of Rs. 1151.34 or the minimum amount of Rs. 160. Please ignore the communication in case if you have already made the payment through any other mode. Looking forward to your co-operation in helping us serve you better. Sincerely, ICICI Bank Credit Cards Team. This is what I replied to them, however nobody replied to me. Hi Team, I am wondering, how could a reputed bank like ICICI...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - Requesting for the salary account

User
 bsubramaniyan on May 27, 2015
Respected sir, I work in SODEXO for the last 5 months at Wipro sholinganallur, bound to open a salary account because my company is paying through ICICI. It is very disappointed that even I have my address proof of Post office ID card which is approved by the central govt. and passport Xerox (right now produced for the foreign job), Ration card, and Pan Card or if you want I can submit my income certificate, School TC, Birth certificate and recently applied for the Adhar Card. Now please tell me what else I need to submit to prove that I am an Indian and living Tamil Nadu demanding an account in...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Delay in credeting my Iwish RD amount to SB ACCOUNT

User
 amit3021 on May 26, 2015
I am very much disappointing with icici iwish accounts service, it is pathatic and no one respond clearly, I am loosing lot of interest due to such delay, long time site was kept down for maintenance and now after closing of my goal- a/c no.000824000424, SR -368735870 for amount 66202 . Amount is still pending to credit back to Saving account. Kindly process and credit it by tomorrow . Thanks Amit Agarwal Ph-984044958...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Credit Card Not Yet Delivered

User
 sayyedfaisal184 on May 26, 2015
I Faisal Nizamuddin Sayyed Applied For A Credit Card Through BankBaazar . An Executive Came From Them And Done All The Formalities And Submitted The Form.On 06.05.15 I Recieved A MAil Confirming That ... Dear Mr. / Ms. Sayyed, Sub: Your ICICI Credit Card Application Ref No. 2015125000001 Thank you for your interest in ICICI Bank Credit Cards. We acknowledge receipt of your application for a credit card. To enable us to process your application, we request you to reply to this mail, from your official e-mail ID, in confirmation of the request for the credit card. Looking forward...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - harrasement by recovery agents from icici bank

User
 siddiqui ali on May 26, 2015
three persons naming geeta, nafisa, and umesh calling us on behalf of icici bank regarding payment of loan .they giving me and my family threats and using abusive languages.they are calling about 30 times in a day.they are calling my daughters office on her landline every now and then and using abusive wordsand calling her colleagues and co workers to ruining her image.giving us social and mental trauma.they are calling from 02261988334, 02249262317, please help us in this regard,...
Complaint comments Read comments [2] Complaint category Unsolicited Phone Calls

ICICI Bank - WANT UNSUBSCIBE MY MONEY OF ICICI BANK

User
 mocha singh Khundrakpam on May 26, 2015
I haven't subscribed to My Money service but still anual fee for MAY-15 to APRIL-16 Amt of 337 debit from my account on 29 may 2015. Please unsubscribe My Money service from my internet banking and Refund my lost money amt of 337 to my account. reference id: 0771151180 Transaction date : 20/05/2015...
Complaint comments Read comments [2] Complaint category Banks

ICICI Bank - Point of sale transaction failed Issue

User
 Bhuva13 on May 26, 2015
I have made on-line transaction for Rs.2119 on 13 - may-2015 and the transaction was failed but the amount Rs.2119 was deducted from my saving account. 1.Regarding this issue i have contacted customer care support via phone call on 14 -may and i raised my issue to them. Icici customer representative told that the amount will credit with in 7 working days. 2.Again 22- May-2015 I called the customer representative and reported my issue and the person is told me to wait till 8 weeks. 3.I reported my issue to customer.care@icicibank.com on Friday(22-may).So far i didn't get any proper response. Why...
Complaint comments Read comments [2] Complaint category Banks

ICICI Bank - regarding credit card getting issue

User
 Deepak E Walunj on May 26, 2015
Dear Team, I have already applied for icici credit card. Your X employee has come at my office location which i fill up in the form. the issue is that time i was went at my home town so, i could not received my credit card. So kindly resend my credit card on following address Everest IT Services Pvt Ltd 203, Sanghvi Industrial Estate, Near Hindustan Naka, Off Link Road, Kandivali (W) P.O. Box: 400067 Mumbai. Mobile Number: +91 9921466443 Regards, Deepak Walunj...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - Cheque realisation

User
 Ramyaparthasarathi on May 25, 2015
I have deposited a cheque of Icici in my Icici account in vanasthalipuram Hyderabad branch. Branch manager said that they have a verification procedure after which it gets cleared. I was waiting till Monday afternoon, but the cheque did not clear. Leave clearing it should atleast post to my account. Bank manager is just dragging time to hold the funds within branch. Vanasthalipuram Branch Manager is being surcastic to the customer who is associated with the bank for almost 10 years now. I have all the calls recorded, I made almost 4 calls today all the 4 agents so called officers and supervisors...
Complaint comments Read comments [2] Complaint category Banks

ICICI Bank - Non payment of interest in FY 2014-15 from ICICI Bank Ltd.

User
 prakswar3 on May 25, 2015
Dear Sir/Madam, In spite of my several letters/emails/phone calls since last 5 months to MD, Senior Management, Customer service of ICICI bank, I have not been paid a single paise interest in FY 2014-15 against my following deposit of Rs.66, 379/- as on 01/04/2014 from ICICI Bank Ltd.: FD a/c number: 625914125157 In support of my claim, I am attaching interest payment certificate issued form ICICI bank Ltd. for FY 2014-15 which clearly shows ZERO interest has been paid against above FD in FY 2014-15 against a deposit of Rs.66, 379/-. Kindly take up the matter with ICICI Bank Ltd. in...
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ICICI Bank Credit Card - Wrongly charged for late payment fee.

User
 inder kapoor on May 25, 2015
This is in reference to my credit card no. 4629 8600 0904 9016. Kindly note that twice we have registered complaint to customer care informing that credit card statements are never received on time on the given address : Usha Kamal, 574, Chembur Naka, 3rd floor, Flat no. 301, Behind Telephone exchange, Chembur, Mumbai – 400 071………I have also requested your department to kindly mail us e-statement at : vinayak.kulkarni@capacite.in to avoid late payment but all in vain. Still the issue remains unsolved & the statements are still received after the due date only for which I am levied to...
Complaint comments Read comments [1] Complaint category Unauthorized charges

ICICI Bank - block debit card

User
 rixan vr on May 25, 2015
Hi sir I am Rixan vr from Kerala. I was a compleat in my account. I was a salary account in icici bank . my compleat are given below. My debit card was blocked.i call for icici bank caustmer care number but no response for bank. Mymy reson of debit card block is gos on line transations.pealae argent unlock my debit card.my debit card number is 4693751187004066 and four dddigit number is 4066...
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