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ICICI Bank Customer Care

ICICI Bank Limited

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Phone:+91 22 26531414
 1800-103-8181
 1800-22-8181 (MTNL/BSNL/Select Only)
ICICI Phone Banking Center, ICICI Bank Tower, 7th floor,
Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally,
Hyderabad – 500032

Registered Office:
ICICI Bank Limited
Landmark, Race Course Circle, Vadodara 390 007
 
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ICICI Bank Complaints & Reviews

ICICI Bank - ICICI Bank debit hidden charges from account

User
 Paras bahl on Mar 28, 2015
I am Paras Bahl working as software engineer. I have a demat account in ICICI bank. When I created the demat account, I was not told about the DP charges 55664745 DP CGHS and also I did not get any message alert in my mobile which is registered with ICICI. My ICICI account number is 002901561421. I had never use demat account service but still 674Rs is deducted from my account. This is cheating case and i want my money back ASAP. Regards, Paras...
Complaint comments Read comments Complaint category Banks

ICICI Bank - excess charges on late fee

User
 naren10290 on Mar 28, 2015
Dear sir, I am Narendra Patil using ICICI credit card. As I miss my payment due date bank charges 955 rupees late fee on 7444 rupees It's completely unfair amount. They charge two times services tax and other amounts also. It is completely unfair amount so that I want relief from this late fee. They should charge only reliable amount....
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank Ltd - Credit Card Settlement NOC

User
 mosapt1970 on Mar 28, 2015
I had done final settlement on 16th October 2007, letter Ref # OCT/07/317 for credit card account no. 5177194259268008. Provided all the details to them frequently to get the NOC. But instead of settling the issue they have uploaded in CIBIL. This is mere harassment to the customers. Because of this I am facing lots of problems and lost mental peace. I need immediate solution to this....
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - my credit card not activated and pin not received.

User
 skpiy on Mar 28, 2015
Dear sir/madam, My credit card no. 376944812540008 . I received my card before a week but till now my card are not activated and pin also not received till now. so i am so dis appointed by service of icici bank. plz help me as soon as possible otherwise i prefer another bank. Regards Santosh Pandey...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - reverce wong fraud deduction wrong commitment from bank staff

User
 asad1771 on Mar 27, 2015
wrong commitment from branch manager i also complaint last month but till date money deduct from my current account Subject: Reversal of Transaction Charges Respected Sir, I, Asadullah C Sayyed hold a current account with your bank, account no. 188105500191 since Last Year 2014. At the time of opening the account, I had specifically mentioned to your executive Mr. Sachin about the inflow and outflow of money and the kind/amount of transactions that are expected daily. I wasn’t told anything about transaction charges that would be levied on certain amount of cash transactions....
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Credit Card Received (Not Activated PIN Not Received)

User
 SARAVANANSATHYA on Mar 27, 2015
Dear Sir,
We have received ICICI credit carrd No:4375 5106 3077 4005 Valid From 02/15 to 02/19 received through Indian Speed Postal but pin are suppurate courier (First Flight) this courier not service in rural area, am taking to local icici costumer service to take courier tracking no B991Q0119216. this courier back to Mumbai.
Please help us activate my Credit Card and Get the PIN..

Thanks and regards,
R.Saravanan,
NTL- Logistics (India) Pvt. Ltd,
Salem.
) +91 8344481555, 9994166582....
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - closing icici bank coral creditcard no.4375510817330001

User
 jila123 on Mar 27, 2015
Dear Sir, I have been issued above credit card in year 2013. I have used it & done payment regularly. But now, as Iam suffering with severe health problem I do not want to have this more and want to close immediately for safety reason. I earlier tried to close it through customer care on telephone, didn't succeed as my mobile no. Changed . (i.e. 8879595897) and card pin no. is not know to me. Hence i request you to close my credit card & kindly acknowledge me. Thanking you. Yours' Sincerly, Amarnath Yadav email id- yadav_amarnath@yahoo.co.in...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - Unneccasry debited DP CHGS TILL FEB-15

User
 Ritil on Mar 27, 2015
I have a Demat account in ICICI bank for 2 years now. When I checked my bank transactions and I found that there is one debit transaction "55864689 DP CHGS TILL FEB-15'---- INR 299.66.When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI.This is completely unacceptable and please refund my amount. My phone number is 9049312680 and really that is a bad service which provided by ICICI...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - ICICI Bank Cheating to sale credit card

User
 pradeep dash on Mar 27, 2015
Hi, I got call from ICICI bank and offered credit card limit of 5 lakhs and along with 1 flight return ticket any where in India, 1000 rupees cash card and without any annual or card fee. but when I received card yesterday I was totally shocked that limit of card is 40 thousand, annual and card fee is 1000 rupee for first year and nothing mention about the offer they had except one Tie . So I am requesting you to investigate why ICICI bank cheating people and selling credit card showing greed of many things . I never expect this type of fraud from ICICI bank . Please decommission my card at earliest...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - Enhancement of Credit limit on Coral Card pending even after 3 months of waiting

User
 jamadagni on Mar 27, 2015
I am ICICI Credit Card holder for the past 20 years and I have been provided by Privilege Card. This card is due for expiry during March 2015, I have requested in January 2015 for the up dation of new card renewal and requested for enhancement of credit limit as the old card limit was based on 10 years back values. I am using this card very sparingly and I am not a defaulter at any time and promptly paying all the expenses. Later new Coral card is provided vide cr card no. 4375 5110 4310 5001 valid from Jan 15 to Jan 2019 with age old credit limits. Once again I have requested for enhancement in...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - Clarification

User
 john jo on Mar 27, 2015
Hi, I hav come across bad service with icici bank which im not really happy.the 1st issue is I have taken a personal loan it was deducted from my a/c and today I got a text stating I have not paid plz update me on this. My second issue is I applied for cc ur bank person advised me approx 10days last weak I got a verification call and also they informed some1 will come for residence and office I told k but the person who supposed to come called and demaded I should pay for his service I dont know y I should pay for verification im totally psyched up I think I should cancel my icici A/c I need...
Complaint comments Read comments [1] Complaint category Loans

ICICI Bank - close account

User
 saitha parveen on Mar 27, 2015
y name is saitha parveen my account number is 618601503150 this account is 0 balance account I have to use all most more then 6 years I am all ways received money from this account but why they cut my money 2600 rupee I don't. know I am all ready complaint to manager but still not take any action so I don't.t like to continue this account so please closed this account I don't.like cheating...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Icici Bank Credit Card reward points redemption fraud

User
 subbushankar on Mar 27, 2015
Sir, I am from hyderabad and using icici bank credit card since ten years. recently i come to know from one of my friend about reward points for using credit card. I called up to the Icici Bank Credit card department for asking about my reward points, i though that i was using icici bank from long back and my reward points can be huge. i Come to know from the customer service department that i have 9000 points and i can redeem it for shopping. I asked to them to send prepaid vouchers for Pizza hut worth of same point. i received the same from the bank. But the problem is that the...
Complaint comments Read comments [2] Complaint category Credit Cards

ICICI Bank - registration of imobile application

User
 yapeer on Mar 27, 2015
Your custumer help line people are not able to help for activation of imobile, no response from your help centre, as a formality they are calling and telling ill get back to you soon, please help me in this matter, my acc no is 000801606802, mobile no 8465045803...
Complaint comments Read comments [1] Complaint category Mobile Handsets

ICICI Bank - Non receipt of debit card ATM PIN

User
 Rajesh Nellore on Mar 27, 2015
Dear Customer service agent, Recently I lost my debit card, so I had it blocked and received a new card. The dispatch details of debit card and ATM PIN number were sent to me on separate messages 1) Received a message on the registered mobile number saying the debit card was dispatched on the16th march 2015 through blue dart courier services 2) Received another message on the same mobile number saying the ATM PIN of the debit card was dispatched on the 17th of march 2015 through metro express courier services 3) I received the debit card on the 18th of march 2015 and the message saying...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Gas subsidy miss Due to bank officer wrong entry

User
 jitendra1977 on Mar 26, 2015
Due to bank officer wrong entry i miss to two months gas subsidy. As par customer care officer enter my consumer no in service requst, details as follows:- Requst no:-SR35211695 Consumer no:- CX2412921 LPGID:- 37500000054956040 CUSTOMER NAME:-JITENDRA KUMAR MISHRA Cash memo no:-3000165548 Mob No:- 09748180771 Bank Name:- ICICI BANK ACOUNT NO:-127901501848 BRANCH:-HAJARA BRANCH...
Complaint comments Read comments [1] Complaint category Gas Stations

ICICI Bank - Tedious Process to be followed by the customer

User
 venkateshdasari1982 on Mar 26, 2015
I have been maintaining my salary account in ICICI since 2006.I have been using the coral credit card and i have a loan account against which i am making payments in time every month.Even after having such a long association with ICICI without any issues anytime, i was still treated as a new customer and on the name of processes and procedures of ICICI, when i was in need and applied for a personal loan, i had to prove my identity once again for multiple times.At this juncture i am thinking, if this is the case, why i should continue to be associated with ICICI anymore.Where did my loyalty go towards...
Complaint comments Read comments [1] Complaint category Loans

ICICI Bank - regunable t contact customer care numbers

User
 MUTHIAHAA6 on Mar 25, 2015
ref sb a/c num 602601127931 cus name RM MUTHIAH s my credit card blocked due t some techincal mistakes iam unable t contact ur customer care num n chennai I will loose money f i dont pay t day my credit card num4375511823678003 pl d the needful 919176024347...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - Deficiency in service due to non acess of your customer care exectives

User
 RKawatra on Mar 25, 2015
Hi Sir, I am your consumer having credit card no.4629 8644 0914 7016. There is a discrepancy in my latest bill as one entery of my repayment is missing.I have tried repeatedly to contact customer care executive, at least 20 times through different numbers & at different customer care numbers shown on your website, but none leads to your executive except phone banking & consumption of 10-15 minutes every time.I have RECORDED few calls which can ESTABLISH that it`s next to impossible to contact your executive in case any clarification is required to be done by any customer.Delay in repayment...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - Debiting of minimum account balance charges

User
 rmsatpute on Mar 25, 2015
My complaint is related to the debiting of minimum account balance charges. I am holding saving account since last 10 years but ICICI bank did not inform me about such rule about MAB charge through telephone call or E-mail or flashing text on net-banking screen. Recently without notice ICICI Bank deduct an amount on12/03/2015 MABChgs-Feb15+STax 30.9 Dr. 280.90 I am not really happy with the service of bank and do needful to revert back my deducted amount ASAP. My ICICI bank account numbers is 000501563099 My phone : 9581553378 E-mail ID : r_m_satpute@rediffmail.com rmsatpute16@gmail.com...
Complaint comments Read comments [1] Complaint category Banks

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