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ICICI Bank Customer Care

ICICI Bank Limited

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Phone:+91 22 26531414
 1800-103-8181
 1800-22-8181 (MTNL/BSNL/Select Only)
ICICI Phone Banking Center, ICICI Bank Tower, 7th floor,
Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally,
Hyderabad – 500032

Registered Office:
ICICI Bank Limited
Landmark, Race Course Circle, Vadodara 390 007
 
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ICICI Bank Complaints & Reviews

ICICI Bank - Major Discrepancy on Interest charges for card ending 9003‏

User
 aimam24 on Mar 31, 2015
Again an example of ICICI Cards issue with system came live, loopholes like this where payment received and bank putting interest and late fees. Please have the below screenshots as the example which shows the template email stating money is received on 29th March, whereas today is 28th March. Last month similar thing happened and bank charged Rs 1900 as interest I have paid my dues on time for his month for Rs 30796 by NEFT to my card .which is credited same day. Still bank system not updated. Stake holder please clarify. Bank can't fool the consumer and charge them wrongly and jeopardize...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - bill not received

User
 achitra on Mar 31, 2015
Dear complain officer My name is Ankit Asthana, I have a ICICI bank Coral credit card, I have been charged Rs.500 extra as late fee for my 16 jan to 15 feb cycle bill, due date 2nd march. I did not received any bill at my address, when I spoke with the customer care executive he said that the bill had been send to my address and received by rahul but I don't know any rahul, i have'nt receiver any bill at my address also not any phone call or massage, i was out of internet so i don't know if any email has been send. So kindly do the needful in favour of cancellation of late payment fee of Rs....
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - interest charges are not accurate as per agreement

User
 Manasa Taduri on Mar 31, 2015
Hi, i am holding a creditcard 5239512707152001, i have paid my amount from otherbank credit card, but recieved to ICICIbank 7 days later, interest charges are calculated and charged 2800/- for 49000 amount . when i reached customer care spending hrs but not getting proper response from anybody. kindly resolve my query ASAP.i need detail split how my interest charges are been calculated....
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - ICICI Bank - DP Charges - unacceptable

User
 Vishnusr on Mar 30, 2015
Hi, am Vishnukumar SR from Madurai . I have a trading account in ICICI bank but i didnt login or activate it. Last Week (27/03/2015) I checked my bank transactions and to my surprise I found that there is one debit transaction '58582535 DP CHGS TILL FEB-15'---- INR 452.52'. When I created the trading account, I was not told about the DP charges and also I did not get any message alert in my mobile which is registered in using mobile number with ICICI. I was loss money in month end. My ICICI account number is 600301509821. This is completely unacceptable and I want my money back. Please...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - wrong commitment from barnch manager and fraud deduction amount from my account

User
 asad1771 on Mar 30, 2015
we allready complaint regarding same but no on contact me from icici bank employee only comment we will contact you biggest fraud fraud... Subject: Reversal of Transaction Charges Respected Sir, I, Asadullah C Sayyed hold a current account with your bank, account no. 188105500191 since Last Year 2014. At the time of opening the account, I had specifically mentioned to your executive Mr. Sachin about the inflow and outflow of money and the kind/amount of transactions that are expected daily. I wasn’t told anything about transaction charges that would be levied on certain amount...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - ICICI-Provogue watch offer

User
 kalyani16 on Mar 30, 2015
I ordered a Provogue watch as part of an ICICI mobile banking offer. I have made the payment on Provogue.com website through Citrus gateway and when I contacted them, they replied saying that the payment was successful and my money is with Provogue.com website right now. But, for the past 11days, my order status is showing up as pending. When I tried to contact their customer care phone numbers, no one attends the call. There is no reply for the numerous emails I sent. Highly pathetic customer service. Please give me money back if not able to provide the watch. Details: Order No. : 148108306 Mode...
Complaint comments Read comments Complaint category Banks

ICICI Bank - Amount deducted twice for single transaction.

User
 gokraj on Mar 30, 2015
Hi This is gokul from Chennai and I am a customer of ICICI bank and on 16/3/15 I paid my land line bill through online with my ICICI debit card. But the amount has been deducted twice from my account for the same transaction and still the amount is not refunded to my account. Please do the favour of me.My contact no is 9940284568...
Complaint comments Read comments [1] Complaint category Unauthorized charges

ICICI Bank - ICICI Bank - Smab charges deducted

User
 sanchita medhekar on Mar 29, 2015
Hello I have salary bank account in ICICI mumbai branch. and while checking bank statement I just came to know that bank has deducted amount of 392.26 2 times from my account without any prior notification. and I am still clueless why the have deducted it. I am not satisfied and i want my money back asap as this money has been deducted without any intitimation or notification....
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - credit cards

User
 prakash dahyabhai on Mar 29, 2015
Dear sir I have no recived credit card statement In month oct 2014 & i not paid any amount. But He saw amount in month Nov 2014 with late fee & other chargs He charge Amount Nov-14, Dec 2014, Jan 2014, Feb 2014 I write so many e-mail To custores care after he revser 300 rs & so Interest. I once aginst write But He not replay. Prakash gandhi 4629 xxxx xxxx4007...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - ICICI Bank debit hidden charges from account

User
 Paras bahl on Mar 28, 2015
I am Paras Bahl working as software engineer. I have a demat account in ICICI bank. When I created the demat account, I was not told about the DP charges 55664745 DP CGHS and also I did not get any message alert in my mobile which is registered with ICICI. My ICICI account number is 002901561421. I had never use demat account service but still 674Rs is deducted from my account. This is cheating case and i want my money back ASAP. Regards, Paras...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - excess charges on late fee

User
 naren10290 on Mar 28, 2015
Dear sir, I am Narendra Patil using ICICI credit card. As I miss my payment due date bank charges 955 rupees late fee on 7444 rupees It's completely unfair amount. They charge two times services tax and other amounts also. It is completely unfair amount so that I want relief from this late fee. They should charge only reliable amount....
Complaint comments Read comments [2] Complaint category Credit Cards

ICICI Bank Ltd - Credit Card Settlement NOC

User
 mosapt1970 on Mar 28, 2015
I had done final settlement on 16th October 2007, letter Ref # OCT/07/317 for credit card account no. 5177194259268008. Provided all the details to them frequently to get the NOC. But instead of settling the issue they have uploaded in CIBIL. This is mere harassment to the customers. Because of this I am facing lots of problems and lost mental peace. I need immediate solution to this....
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - my credit card not activated and pin not received.

User
 skpiy on Mar 28, 2015
Dear sir/madam, My credit card no. 376944812540008 . I received my card before a week but till now my card are not activated and pin also not received till now. so i am so dis appointed by service of icici bank. plz help me as soon as possible otherwise i prefer another bank. Regards Santosh Pandey...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - reverce wong fraud deduction wrong commitment from bank staff

User
 asad1771 on Mar 27, 2015
wrong commitment from branch manager i also complaint last month but till date money deduct from my current account Subject: Reversal of Transaction Charges Respected Sir, I, Asadullah C Sayyed hold a current account with your bank, account no. 188105500191 since Last Year 2014. At the time of opening the account, I had specifically mentioned to your executive Mr. Sachin about the inflow and outflow of money and the kind/amount of transactions that are expected daily. I wasn’t told anything about transaction charges that would be levied on certain amount of cash transactions....
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Credit Card Received (Not Activated PIN Not Received)

User
 SARAVANANSATHYA on Mar 27, 2015
Dear Sir,
We have received ICICI credit carrd No:4375 5106 3077 4005 Valid From 02/15 to 02/19 received through Indian Speed Postal but pin are suppurate courier (First Flight) this courier not service in rural area, am taking to local icici costumer service to take courier tracking no B991Q0119216. this courier back to Mumbai.
Please help us activate my Credit Card and Get the PIN..

Thanks and regards,
R.Saravanan,
NTL- Logistics (India) Pvt. Ltd,
Salem.
) +91 8344481555, 9994166582....
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - closing icici bank coral creditcard no.4375510817330001

User
 jila123 on Mar 27, 2015
Dear Sir, I have been issued above credit card in year 2013. I have used it & done payment regularly. But now, as Iam suffering with severe health problem I do not want to have this more and want to close immediately for safety reason. I earlier tried to close it through customer care on telephone, didn't succeed as my mobile no. Changed . (i.e. 8879595897) and card pin no. is not know to me. Hence i request you to close my credit card & kindly acknowledge me. Thanking you. Yours' Sincerly, Amarnath Yadav email id- yadav_amarnath@yahoo.co.in...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - Unneccasry debited DP CHGS TILL FEB-15

User
 Ritil on Mar 27, 2015
I have a Demat account in ICICI bank for 2 years now. When I checked my bank transactions and I found that there is one debit transaction "55864689 DP CHGS TILL FEB-15'---- INR 299.66.When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI.This is completely unacceptable and please refund my amount. My phone number is 9049312680 and really that is a bad service which provided by ICICI...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - ICICI Bank Cheating to sale credit card

User
 pradeep dash on Mar 27, 2015
Hi, I got call from ICICI bank and offered credit card limit of 5 lakhs and along with 1 flight return ticket any where in India, 1000 rupees cash card and without any annual or card fee. but when I received card yesterday I was totally shocked that limit of card is 40 thousand, annual and card fee is 1000 rupee for first year and nothing mention about the offer they had except one Tie . So I am requesting you to investigate why ICICI bank cheating people and selling credit card showing greed of many things . I never expect this type of fraud from ICICI bank . Please decommission my card at earliest...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - Enhancement of Credit limit on Coral Card pending even after 3 months of waiting

User
 jamadagni on Mar 27, 2015
I am ICICI Credit Card holder for the past 20 years and I have been provided by Privilege Card. This card is due for expiry during March 2015, I have requested in January 2015 for the up dation of new card renewal and requested for enhancement of credit limit as the old card limit was based on 10 years back values. I am using this card very sparingly and I am not a defaulter at any time and promptly paying all the expenses. Later new Coral card is provided vide cr card no. 4375 5110 4310 5001 valid from Jan 15 to Jan 2019 with age old credit limits. Once again I have requested for enhancement in...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - Clarification

User
 john jo on Mar 27, 2015
Hi, I hav come across bad service with icici bank which im not really happy.the 1st issue is I have taken a personal loan it was deducted from my a/c and today I got a text stating I have not paid plz update me on this. My second issue is I applied for cc ur bank person advised me approx 10days last weak I got a verification call and also they informed some1 will come for residence and office I told k but the person who supposed to come called and demaded I should pay for his service I dont know y I should pay for verification im totally psyched up I think I should cancel my icici A/c I need...
Complaint comments Read comments [1] Complaint category Loans

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