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ICICI Bank Customer Care

ICICI Bank Limited

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Phone:+91 22 26531414
 1800-103-8181
 1800-22-8181 (MTNL/BSNL/Select Only)
ICICI Phone Banking Center, ICICI Bank Tower, 7th floor,
Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally,
Hyderabad – 500032

Registered Office:
ICICI Bank Limited
Landmark, Race Course Circle, Vadodara 390 007
 
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ICICI Bank Complaints & Reviews

ICICI Bank - Extra charges deducted from my account

User
 remyakrishna on Dec 19, 2014
Hi, I am not sure what kind if charges are bank applied and deducted 3002.81 Rs from account. Here is what it shows in my statement: BIL/000691585477/NchgRs2.50STRs0.31 Dr 3, 002.81 I have not made any transactions at all which can cost me with extra charges. Someone need to explain me and get that money back in my account. Wondering if I have to change bank now. Bank are suppose to be trusted and if I have to look into all details then I do not need bank for that. Looking forward to hear from you. regards, Ramya...
Complaint comments Read comments Complaint category Unauthorized charges

ICICI Bank Ltd - Most Cheap and far to reach customer care service

User
 akhterkhan on Dec 18, 2014
First time I see a bank with most cheap and pathetic customer care service. I have a salary account in ICICI bank but looking for other better options and would suggest to transfer all salary accounts to other bank in my company. Even unable to provide a common toll free 24X7 number for their customers. They have a show off toll free number 1800 102 4242 for limited time frame that first asks for request number and when u entered a request number it gives some idiot excuses and ends up the call so quickly. This happens with me with 3 request numbers got recently but no good results. There...
Complaint comments Read comments Complaint category Banks

ICICI Bank - Relating to Credit card

User
 Aarcha Js on Dec 18, 2014
Dear Sir/Ma'am, I am Aarcha J S, an ICICI Credit card holder. My details are: Name: Aarcha J S Credit Card Number: 4375510031222000 I had applied for this card in 2012 when I was working with Tata Power Company Limited, Technopolis, Mumbai.I was asked to provide my work proof as it was told by ICICI Credit card authorities that it would be easier to get a credit card if I furnish my work details. Hence as a proof I provided my driving license, Tata Power identification card.As my accommodation proof, they asked me to provide a local address proof.Although I mentioned that I wasn't a native...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - Charged non purchase bill

User
 nanpatel on Dec 17, 2014
Hi Team, I have used ICICI credit card to buy only Lenovo K900 cell phone apart from this I did not do any purchase or transaction to buy any product. I received 6800.69 purchase charges on 15th Dec.14 statement. Which i have not purchase any thing and it is a non purchase charge for me. I have called to ICICI credit card customer care but they have not clarify my query. This is a poor service from ICICI credit card customer care service. Please help me on this. Regards, Nandeesh Patel. 9845241686...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - Unnecessary Overlimit Fee applied on my credit cards Since june

User
 keerthi muniganty on Dec 16, 2014
Hi ICICI Team, I am really very unhappy for the kind of service and over charges you applied on my credit card ...Where I have been a loyal customer for you since 2010. My credit card limit is 35000 I never over used amount or swiped my card anywhere over 35000.But in the month of May 2014 I exactly used 34388.55...Again I want to remind you that I am eligible to use 35000 amount if its available in card. But what your ICICI team did is for the next occuring statement they added up the interest charges for this 34388.55, interest charges are 1153.85 and service charge is 142.62 " I dont...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - Mobile Recharge not successful

User
 Namrata s k on Dec 15, 2014
Hi Team, I recharged my phone today for 100/- Airtel from ICICI Prepaid recharge option. The amount has been deducted but I still have not received the recharge. There is no Customer Care number in the portal to request on the above mentioned issue. Please can you credit back the amount to my account: Following are the details: Debit Account :055101535211 Reference ID :0692399209 Transaction Amount INR :100.0 Customer Identification Details MOBILE NUMBER: 9900410837 Please look into this issue ASAP. Regards, Namrata...
Complaint comments Read comments Complaint category Mobile Service Providers

ICICI Bank - 01037601 DP CHGS TILL OCT-14

User
 samireddyramakrishna on Dec 15, 2014
I am Ramakrishna. 495.00 Rupees has been deducted from my account as (01037601 DP CHGS TILL OCT-14) DP charges on 12/12/2014. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.My Account Number is S RAMAKRISHNA-131401505237...
Complaint comments Read comments Complaint category Banks

ICICI Bank - last three months statement not received

User
 sunways on Dec 15, 2014
Name Chetan singla Card no.4375510281277019 Last three month we have not received the card statement soft copy/hard copy, Kindly provide the same urgently, we will not pay any interest if charges. 3-4 request already given for statement but nothing has been done so far...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - Inefficient Service / wrong deduction of Tax from NRE D-mat a/c

User
 sanmuns on Dec 15, 2014
Good day Sir/Madam, Over the last several months I have been trying to get the refund of my wrongly deducted Tax but it seems the People involved are too inefficient to help me out. Several mails have been sent & also the hard copies of all required documents have been sent but nothing seems to happening - every time they say it shall be sorted out in 2 -3 working days !! The people I have been in touch with are : Ms Pallavi, Mr Majid khan, Ms neha & Mr Udit ( Vashi ICICI direct office ) .. All of them keep pestering me for various investments insted !! Please look into the matter...
Complaint comments Read comments [2] Complaint category Tax Services

ICICI Bank - Debit 10000 rs from My Saving account

User
 Bhoopendra Choudhary on Dec 14, 2014
Hi Sir, I've a debit card of ICICI Bank and i tried to withdrawal amount from PNB Bank ATM Machine at 7th December 2014 but when i enter the password and choose the withdrawal option PNB ATM Machine hang. then I tried a couple of time to cancle the transaction but nothing performing by ATM Machine due to hang then after 10 minutes i left the ATM Machine and after 10 minutes i received a message that 10000 rs debited from your account while i didn't received money. then i log the ticket in ICICI bank for the same complaint Ticket number is SR34586870 give the 7 days process time. And...
Complaint comments Read comments Complaint category Banks

ICICI Debit Card - Debit card has been blocked

User
 Shalini15 on Dec 14, 2014
Dear Team, Please help ! My debit card has been blocked as I have entered my pin 3 times wrongly. Even 'm unable to access internet banking option as my password has been expired. Please do need full. My account number is : 100701515985. Regards Shalini 7795339264...
Complaint comments Read comments Complaint category Banks

ICICI Bank - Issue on icici internet banking online transaction

User
 duryodhanswain6 on Dec 14, 2014
While i try to buy something from online, i am facing transaction issue on time of online shopping. in time of transaction it was shown as error page, but it updated as a transaction in mini statement. on time of online shopping the transaction showing successfully placed in mini statement but the merchant site not getting the transaction. could you please help here. Transactions are made two different date from ICICI bank site. but till now i am getting error page after transaction....
Complaint comments Read comments Complaint category Banks

ICICI Bank - Complaint against ICICI Employee Chennai-Branch(Vijayalekshmi)

User
 renoob.cj@gmail.com on Dec 13, 2014
Dear Sir, My name is Renoob.CJ/ I had a Credit Card of ICICI Bank with number 5177194479237007. That card is Settled on 28-11-2014. One Lady from ICICI from Chennai . She has told me that At the time of Settlement she will raise NOC with in 7 days. Her name is Vijayalekshmi 09840351085. And the Chennai number is 914466074416. But after 7 days while i call she is not responding and she rejected the call . I am looking for a good Service from ICICI Bank. But this employee is cheated me and didnt get my NOC..Sir i want NOC. ICICI person cheated me. With this wrong information what i want to...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - Wrong Charges applied on my credit card

User
 UdayShitole on Dec 13, 2014
Dear Officer, I have a ICICI bank credit card with the due date of 08-Dec-2014 in the current bill. I have made the successful payment on 05-Dec-2014 through ICICI Bank click to pay of Rs. 43250. Screen shot is attached herewith. ICICI Bank has still tried to debit the amount from my saving account on 08-Dec-2014 of Rs.43250. That much amount is not available in my account so they have charged me a Fine of Rs. 971.81/- My only request is that I have made the payment witinin the given time to ICICI bank. So the Charges aplied to my credit card should be reversed. Request your positive...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - donot include any theft protection, personal accident cover my credit card no 4375 5105 3560 8001

User
 sidharthar on Dec 12, 2014
Sir, I am having ICICI coral credit card and using since july2014. My card Number is 4375 5105 3560 8001. The card limit is Rs. 35000. Yesterday(11-12-2014) I received a call from ICICI credit card customer care .The caller introduced himself Mr. Boobathy(From Nungambakkam (mountRoad)Chennai. He told me a personal accident cover of Rs. 20 lakhs scheme has loaded in your credit card. This cover is eligible for 5years. Premium is Rs. 10000 and odds. Or monthly EMI of Rs. 500 and odds for 24 months from this December 2014.card statement. I immediately denied the offer. And I told...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - Not able to contribute in NPS Account

User
 Rachit Soni on Dec 12, 2014
I had opened NPS account with ICICI bank in December 2013. I had submitted the NPS form with ICICI bank. I am having salary account and I was able to make only one contribution in first quarter of 2014 through internet banking by adding NPS as biller. After that it got deactivated as biller. I had contacted customer care, ICICI branch and ICICI Direct also but till now even after 9-10 months no one was able to answer me how can I contribute in my NPS account. Also, now I am not getting any response from customer care for my mails. My PRAN no. is: 111003528051...
Complaint comments Read comments Complaint category Banks

ICICI Bank - No response from managers

User
 Shashank Bhojnagarwala on Dec 12, 2014
I have never seen such a casual attitude from any bank. We have salary account of over 200 employees with your bank. And yet no serivce is provided by yourbank. we had mailed to our respective bank managers a few days back but unfortunately that mail has not been replied to also. Our Company name is Brijlaxmi Paper Products Pvt. Ltd. which is under Shrachi group....
Complaint comments Read comments Complaint category Other

ICICI Bank - Salary account not activated even after 7 days of submitting the documents

User
 pankajrana290992 on Dec 12, 2014
Hi have submitted all my documents to ICICI naraina vihar branch new Delhi with ifsc code( 0335) one week ago but still my account is not activated. I even called on branch land line number but no one is answering even customer care is not responding properly. My salary is stuck. Please assist me on this . My account number is=033501512944...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Deducting amount without reason from ICICI

User
 Vinod Sawant 1110 on Dec 11, 2014
Hello Sir, Rs.670.6 got deducted in my a/c. When I checked in the statement, it showed "DP CHGS TILL OCT-14". It is purely because of Demat a/c. when i opened a/c in ICICI Bank, I have paid for Annual charges and they promised that no other charges. But they took now, It is not the right behaviour. I need the money back. Dear ICICI, Please reply... Acc No: 908501514452 E-Mail Id: vinod.sawant1110@gmail.com...
Complaint comments Read comments Complaint category Banks

ICICI Bank - Money Wrongly Transferred [Resolved]

User
 Rangha on Dec 11, 2014
Hi, Yesterday my friend had transfered money of 7000 rupees from his CANARABANK account no(8450101000808) to my uncle account which is in ICICI account no(001601006553) but he wrongly sent to this account (001601006563).now when we contacted the CanaraBank Branch Manager he said to contact ICICI .now what we have to do for getting back or money.the account to which we wrongly sent money is (001601006563).and also how to check his name and address and get back our money Kindly help us on this issue as this is a urgent one we apologize as mistake is also on our side .kindly get in touch with...
Complaint comments Read comments [1] Complaint category Banks

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