ICICI Bank Logo

ICICI Bank Customer Care

ICICI Bank Limited

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Phone:+91 22 26531414
 1800-103-8181
 1800-22-8181 (MTNL/BSNL/Select Only)
ICICI Phone Banking Center, ICICI Bank Tower, 7th floor,
Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally,
Hyderabad – 500032

Registered Office:
ICICI Bank Limited
Landmark, Race Course Circle, Vadodara 390 007
 
Go to ICICI Bank:    Twitter  Facebook  LinkedIn 

ICICI Bank Complaints & Reviews

ICICI Bank - Please windrow service for me 4375510195335002

User
 Abhishek4js on Mar 6, 2015
HI, I am writing this mail with lot a grievance and lose winch caused by ICICI. Bank has cheated me terribly. How ever I made all the outstanding which I have never used also now. I was using your credit card and I have made all the outstanding payment on July 2014 and I have got the receipt on September by your agent. I asked him to cancel my card. for that they started charging interests till date. and customer care numbers are not working, i even went to the branch to sort this. but now the outstanding of 8000/- which i have never used has kept increasing also i paid. This mistake is from...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - Amount Deducted From Saving Account

User
 Rajendrakusam on Mar 5, 2015
Dear Sir, Name: RajendraKumar Kusam Account number : 102101001139 IFSC code:ICICI0001021 Branch : Koperkhairne ( Navi Mumbai-Maharashtra) Account is from MUMBAI. Now I shifted Hyderabad. I'm holding Demat account along with savings account opened with zero balance. I lost money in trading so I am not using my savings account. Recently deposited money into my account they deducted 2400/- INR without sending any notifications. Then I spoke to customer care, they suggested to go nearest ICICI branch. I went to ICICI Bank SR nagar branch Hyderabad, they said go to Mumbai branch to...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - CREDIT PAYMENT ISSUE (WE ALREADY PAID OUTSTANDING AMOUNT BUT THE PENALTY AND SERVICE TAX WAS EXCESSED)

User
 tkumarsubashree on Mar 5, 2015
Dear sir, I have a icici bank credit card, (card no :4375511833379006) i have already paid january month outstanding due date on 15.02.2015 but i paid before 14.02.2015 with icici internet banking, but the updation of payment will be on 18.02.2015. next month bill will show the late payment, interest and service tax will be included, we already paid before the due date so please made the deduction of excess amount as soon as earlier.Note: We already try to pay on 11.02.2015 by cheque but the bank will return the cheque i don't know why i have a balance on my account,...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - Misleading the customers while applying for personal loan

User
 shyam gorantala on Mar 5, 2015
I have applied for Personal amount of 13 Lakhs, application reference# 63889681. Issue- I have applied after taking verbal confirmation from executive(ICICI branch in my office premise) for the required amount as I have urgent commitments. Now after applying the loan I have been told to be eligible only for 11 lakhs(Which is also visible on ICICI Portal, not required to ICICI branch executives to know eligibility) and the reason for not getting full amount is mentioned as-It is the first time applicant for Personal Loan though I am a priority customer from 4 yrs, having CIBIL score of 810,...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank India - Foreign DD issued by ICICI Bank Malad Branch dishonoured due to discrepancy with the date entered in the DD

User
 ANGRYCUSTOMER01 on Mar 5, 2015
A foreign DD issued by ICICI Bank on a foreign bank was dishonoured by Foreign Bank due to discrepancy with the date entered on the DD by bank officials . The DD amount consisted of retirement funds that were being taken out of the country for medical treatment . This caused the Foreign Bank to charge a penalty of 2500$ for failure to pay the amounts that were being incurred for treatment plus dishonour cheque charges of 120 dollars and overdraft charges of 60$ . All this caused me and my family unnecessary stress and delay in treatment ....
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - A sum of Rs.52,294/- deducted from My Saving A/c.No.104601502335

User
 vedvrat.sharma on Mar 4, 2015
This is Vedvrat Sharma.I have my Saving A/c. No.104601502335 in ICICI Bank Lakhanpur Branch, Kanpur.on 04/03/2015 I received an SMS of deduction of Rs.52, 294/- from my Saving A/c. No.104601502335.This is totally shocking for me as there is no intimation to me that why this huge amount is automatically deducted from my A/c.I am totally shocked and very much annoyed for such a behaviour.I immediately want my money back or I have to look on some other alternative for it. Plz help to get my money back....
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - NO ANY RESPONE IN MY BRANCH

User
 RAMESH3636 on Mar 4, 2015
SIR, MY ACCOUNT NO.005205006306 {R.K.PRINTS} BRANCH-SAHARA DARWAJA, RING ROAD, SURAT, I AM APPLY REGENRET NET BANKING PASSWORD DECEMBER 2014, BUT NO ANY RESPONCE, SO PLZ TELL ME ANY PROBLAME, THANKS...
Complaint comments Read comments [1] Complaint category Business & Finances

ICICI Bank - Credit card Amount deducted!!!!

User
 surendra kumar on Mar 4, 2015
My Name is surendra Kumar i have a credit card of icici bank, Card No. is 5239-5125-7558-5001, last two year some Amount 9912.00 is deducted automatic my card the Policy No. is 17918749 ICICI Prudencial policy holder Name is shyam singh Yadav, i don't know who is shyam singh yadav, it's not my policy how to deducted amount without my permission from my credit card, please refund my full amount 9912 in my credit card otherwise i will go to consumer court & closed my credit card account. please give me solution for the same on ASAP. it will be never deducted from my credit card in future without my...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank Ltd - not recieved sufficient provident fund

User
 rakshit mahajan on Mar 3, 2015
Dear Concern, I Rakshit Mahajan worked as Gold Loan Counsellor in icici bank ltd Haldwani branch from 24 March 2014 to 5 Dec 2014. I applied for withdrawal of my provident fund on 8th jan 2015 and send my documents to uttam associates madurai. As per my offer letter, 673 rs has been deducted from my monthly salary but only 7482rs have been credited in my savings account on 24 jan 2015. I recieved text message from Employee Provident fund office on 28 Jan 2015 ( Form 10C (Withdrawal Benefit) Claim ID: MDMDU150100006305 Acct No MDMDU00584200000002095 rejected. Rejection letter is under dispatch)....
Complaint comments Read comments Complaint category Banks

ICICI Bank - Poor service of icici bank

User
 hitesh1206 on Mar 3, 2015
We had visited icici bank majiwada branch thane west for miscellaneous work. We were then told that papers and documents would be collected from our home the next day. But no one came. When asked in branch the madam in charge Laxmi lied that she never said so and now she will not send anyone to collect papers. She was rude in talking n told give her complain to whomever we want. Such a poor service is provided by icici bank. The madam doesnt have faith in the customers of the bank. On one side she said she doesnt remember that she said so and on the other side she said we never send anyone to collect...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Cash not received but debited from account

User
 RemyaN on Mar 3, 2015
Dear Team, I withdrew Rs.1000 from my ICICI account from ANDHRA BANK ATM today. But during first trial, I did not receive any cash. It was shown as error. Then I tried again and that time I received Rs.1000. But when I checked my balance, Rs.1000 has been deucted two times from my account even though I did not receive cash during first trial. Pls help! My account number 020901527352....
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Fraud airtel payment

User
 srmo on Mar 3, 2015
Respected Sir/Madam,

On February 17, 2015 I received a call from a number 09211672292
claiming to be Executive of ICICI Bank and to know the details of my
ICICI bank credit card for "verification".

After having the details of my ICICI Credit card, suddenly I received a
SMS and e-mail alert regarding the transaction/payment made at
AIRTEL PYMT- BILLDESK February 17, 2015 of Rs. 5, 070.00 at 10.45 A.M.
from my credit card.

I called up Customer Care of ICICI BANK and informed that I have not
made...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - Wrong Entry in Credit Card

User
 kiransinh Chauhan on Mar 3, 2015
My Credit Card No 4477465367358000 Please Refer Statement dt Dec 06, 2014. First entry of Rs 7999 and Second entry of Rs 7949 are wrongly posted .Both transaction are not made by me.My E-Mail ID kiransinh514@gmail.com and Mobile no 9998555763 Pl.inquired and settle the Issue...
Complaint comments Read comments [2] Complaint category Credit Cards

ICICI - Non - working of banks atm for last 3 weeks

User
 Girish Kirkinde on Mar 2, 2015
I am having a salary account with icici bank, kalyan -murbad road branch, kalyan west. For last more than 3 weeks the atm of icici bank installed at santoshi mata road is not working. There are many users of icici bank's atm card holders who uses this atm center. All of us has to pay the charges for withdrwaing the cash from the atm of other banks. Is it my sin to be a privileged account holder of icici bank. The security officer at the atm has disappeared and when enquired about 2 weeks back, he has no idea as to why the atm is not working. He is happy that his work is reduced....
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - Money not dispended due to powder failure

User
 mukraya on Mar 2, 2015
Hi,
I was withdrawing Rs.10000 on 2nd Mar 2015 from ICICI ATM situated at Akshaya nagar, bangalore from my Kotak bank debit card, in middle power failed and I have not received any amount but got confirmation msg on mobile that Rs.10000 is deducted from my account. I asked security guard and he told I’ll get my money back in 24hours but still have not received amount back.

Same day I called Kotak bank customer care and have informed them, they said if due to power failure then will get back in 3-4 days.

Can anyone please help or let em know what should...
Complaint comments Read comments Complaint category Banks

ICICI Bank - Worst Internet Banking Services

User
 Krishna Sagar Meruva on Mar 2, 2015
Hi, Sorry to say that we are facing bad experiences from Internet banking facilities from ICICI Bank. Whenever we try to open the Site to do transaction page will not open.this has happened many times in the evening hours.We are Fed off with your Internet service.Kindly request you to rectify it. Regards, krishna sagar...
Complaint comments Read comments Complaint category Banks

ICICI Bank - Debit Card Status

User
 kashyapsat on Mar 2, 2015
I have placed a request to upgrade my debit card on 24 Feb 2015. Service request number: SR358969782. It has been more than a week that you debited the charges from my bank account.I am still waiting to know what happened to my request. Neither I got any text nor I have been contacted by anyone.Also I unable to see anything under 'Track Service Request' when I login to my Internet bsnking. Feel free to contact me on 9555336263...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Unable to login mobile banking app (android version) and very slow serve online banking portal

User
 suri1240 on Mar 2, 2015
Dear, This is Sudheer Kancharla. unfortunately recently open a salary a/c in icici bank. That is why since from 4 hrs back i'm trying to access icici online net banking portal i'm having fast speed internet connection. But, its still get session expiring or else coming back to login page or else server slow connection. Please fix the problem do the needful...
Complaint comments Read comments [4] Complaint category Banks

ICICI Bank - hounding calls from them for credit card

User
 komal7 on Mar 2, 2015
I am highly harassed by ICICI bank constant calls for taking up credit card. Each day different officer calls me with same number and every time i tell them that I am NOT INTERESTED .. STILL AFTER THAT I GET 4-5 TIMES CALLS FROM THEM ASKING FOR SAME.. KISHORE, SAHIL, MADHURI, THESE ARE NAMES OF THEIR EMPLOYEES INSTEAD MANY BUT I DONT REMEMBER THEIR NAMES. I get nearly 10 calls each day . its been a month that i have been shouting on them but still the same. they are just cold and no action is been taken. i am now going to closing my account with the bank.. Number is - 022-61749300 They...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Rs. 10,000 debited from my account

User
 ritikasagar on Mar 2, 2015
I was widrawing of Rs. 10, 000 from ICICI ATM, New ashok nagar, Delhi-96 .then the amount was dedcuted from my Punjab &Sind bank account due to technical fault of ICICI atm.When i registered a complaint and demanded for CCTV footage then ICICI bank said they do noy have cctv Footage on that particular date.After that i approached banking ombudsman.They assured me that your amount will be refunded by ICICI bank but till date i didnot get my money please help. My Name-RITIKA JAIN Mobile-9811336325...
Complaint comments Read comments [1] Complaint category Banks

Share this page with others

  
  

Recently Discussed

9 hours 39 minutes ago
ICICI Bank
pf withdrawal
14 hours 58 minutes ago
ICICI Bank
Amount Deducted From Saving Account
15 hours 3 minutes ago
ICICI Bank India
Foreign DD issued by ICICI Bank Malad Branch dishonoured due to discrepancy with the date entered in the DD
15 hours 8 minutes ago
ICICI Bank
Misleading the customers while applying for personal loan
15 hours 14 minutes ago
ICICI Bank
CREDIT PAYMENT ISSUE (WE ALREADY PAID OUTSTANDING AMOUNT BUT THE PENALTY AND SERVICE TAX WAS EXCESSED)