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ICICI Bank Customer Care

ICICI Bank Limited

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Phone:+91 22 26531414
 1800-103-8181
 1800-22-8181 (MTNL/BSNL/Select Only)
ICICI Phone Banking Center, ICICI Bank Tower, 7th floor,
Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally,
Hyderabad – 500032

Registered Office:
ICICI Bank Limited
Landmark, Race Course Circle, Vadodara 390 007
 
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ICICI Bank Complaints & Reviews

ICICI Bank - ICICI Bank - Non refund of DDA Application Money

User
 G P Gupta on Feb 1, 2015
I have applied for DDA housing scheme, 2014 through online application. I have done the online payment of registration of rupees 100161/- through Form Zero ICICI bank net-banking. However I have not received the refund till 1st Feb, 2015. Kindly resolve the issue. My application number was 6019242. Girraj Prasad Gupta gpgupta@jindalsteel.com...
Complaint comments Read comments Complaint category Banks

ICICI Bank - Non refund of money

User
 G P Gupta on Feb 1, 2015
I have applied for DDA housing scheme, 2014 through online application. I have done the online payment of registration of rupees 100161/- through Form Zero ICICI bank net-banking. However I have not received the refund till 1st Feb, 2015. Kindly resolve the issue. My application number was 6019242. Girraj Prasad Gupta gpgupta@jindalsteel.com...
Complaint comments Read comments Complaint category Banks

ICICI Bank - money deduction without any information

User
 vipra123 on Jan 31, 2015
Hi, I am having a salary bank account in ICICI NEEMRANA branch (ICIC0001530) from last 1.5 years and my account no. is 153001503392.I was just checking my bank statement and got the shock. My account has been debited by MAB charges thrice. 15/11/2014 SMAB Chgs-SMAB Chgs OCT14+Stax43.26 Dr. 393.26 12/12/2014 SMAB Chgs-SMAB Chgs NOV14+Stax30.9 Dr. 280.90 12/01/2014 SMAB Chgs-SMAB Chgs DEC14+Stax30.9 Dr. 280.90 I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Amount Deducted but Transaction not successfull

User
 monagupta26 on Jan 31, 2015
Yesterday I have payed a fees for Amcat Examination and my payment deducted from my account 057301505400 . But transaction was not successfull.my transaction reference number is BIL/000713986408/C.C. AVENUES/MYAMCAT.CO. Kindly refund my money as soon as possible in my account....
Complaint comments Read comments [1] Complaint category Other

ICICI Bank - Debit of charges without any intimation

User
 Hirenshah119 on Jan 31, 2015
I am having ICICI salary bank account no. 624501519836 Suddenly ICICI bank has started cutting of Minimum account balance charges. below are debit note details. FamilyMABchgs, May14, +ST61.8 561.80 FamilyMABchgs, Jun14, +ST61.8 561.80 FamilyMABchgs, Jul14, +ST61.8 561.80 FamilyMABchgs, Aug14, +ST61.8 561.80 FamilyMABchgs, Sep14, +ST43.26 393.26 FamilyMABchgs, Oct14, +ST43.26 393.26 FamilyMABchgs, Dec14, +ST43.26 393.26 Also there was no prior communication or intimation was given. As it is salary account, ICICI must not cut or debit the amount. Also in certain cases, amount...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Charging without providing service

User
 gurpreet2927 on Jan 30, 2015
I have ICICI DMRC credit card and after paying the exorbitant fees of inr435.00 for issuing card, the replenishment of the credit for dmrc fare is not being done despite my speaking with phone banking executives of icici bank .

I have not even received the paper bill, despite my several reminders .

On my checking from the phone-banking service an amount of inr200.00 is being shown as outstanding credit towards my card, where as upon checking from dmrc my balance is being shown as inr.32....
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI - Credit Card generated without taking sign on Form

User
 Pradeep Goswami on Jan 29, 2015
i have recived a credit card from ICICI, and the same has been generated without taking sign anywhere/ without showing any terms and conditions. Now they have generated the Credit Card statement for no reason. Please help me with this case....
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - complaint for home loan servicing

User
 balote on Jan 29, 2015
dear madam / sir 1.arrogant/rude/mis behaviour by branch head, for servicing fore closure of housing loan a/c. 2.wrong/inadequate/baseless information by help desk 9021667777 loan a/c number : LBSAG00001784533 A/c Holder : Shri.Padmakar Balote (Deceased/Expired) Branch : Nasik Road; IFSC : ICIC0000182 Branch Head : Mr.Shaikh cell : 9923102127. Truly Yours Saurabh Padmakar Balote (Son & only legal hearer for deceased customer) 9975778759...
Complaint comments Read comments [1] Complaint category Loans

ICICI Bank - Deduction of DP Charges

User
 Anik Kar on Jan 29, 2015
Hi,

I have a Demat account in ICICI bank for a year now. When I checked my bank transactions and I found that there is one debit transaction '58152540 DP CHGS TILL DEC-14- 561.80 Rs'. When I created the Demat account, I was not told about the DP charges, it was told to me by the ICICI representative that it is free of cost and it will never be charged, But to my dismay it was fake. Also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is 148601502230. This is completely unacceptable and please refund...
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ICICI Bank - ICICI Safety Bonds-February 2000

User
 vinita123 on Jan 29, 2015
I am holding ICICI Safety Bonds February 2000 . I would like to have details of interest paid on my bonds as well as redeem the said bonds. I also have Interest warrant dated April 2001 which is not realised. would like to revalidate the same. I have been visiting ICICi Bank branch but they refuse to give details of any safety bonds and advice me to contact custmer care. Hence this mail. Please treat the matter as MOST URGENT as I have been trying to sort this out for past 6 months. Please reply on binod.singh@wipro.com....
Complaint comments Read comments Complaint category Banks

ICICI Bank - Unnecessary debits after remitting full dues before due date.

User
 mmansur on Jan 28, 2015
From Mohamed Mansur.H TC6/212(5), NRRA-111(3) Nethaji Nagar Road, Vattiyoorkkavu, Trivandrum. To The Customer Manager ICICI Bank Credit cards Sir, Sub: Request for reversal of Interest and service charges recovered from my latest monthly statement and cancellation of credit card account. Ref: Credit card no. 4629 8630 0935 5003. With reference to the above I request that the following charges you are debited in my December account shall be reversed due to the whole outstanding balance which I was remitted on 16th of January 2015. The telephonic...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank Ltd - Garbage collected only twice a month!

User
 Janet Ruby on Jan 28, 2015
I stay in street no. 11, lane no.5 Nagarjuna nagar, tarnaka hyderabad. For the past couple of years we have had problems with garbage collection. The guys who comes to collect it comes only 2-3 times a month, demands extra money regardless of his callous attitude and when we question him why he is not a regular says that his auto had to be repaired ( always the same excuse). Please help!! I have kids at home and garbage storage really isn't the right thing to do around toddlers....
Complaint comments Read comments [1] Complaint category Government Organizations

ICICI Merchant Services - Activation of Swipe machines

User
 Namas on Jan 28, 2015
We Namas Enterprises, had paid 6000/- for purchasing 2 Card swipe machines (Pogo) to ICICI Merchant service in November'2014. But they have not installed & activated til date. We have made repeated complaints to their customer care no 18001021671 but no one came to resolve the issue. Our contact information : namasent@gmail.com Namas Enterprises, Swastik Plaza, Pokhran rd 2, Thane west 400601...
Complaint comments Read comments [1] Complaint category Business & Finances

ICICI Bank - Fradulent withdrawal from my a/c no.000701006003

User
 Ashwani Kumar Abrol on Jan 28, 2015
Sir, Apropos to my complaint registered today, i have to inform that i received a phonecall from No918757963597 from Bangalora stating that he is speaking from RBI banagolore and they are ready to refund the amount withdrawn from my A/c pprovided I give them another Debit card No. i insisted that it should be credited in my ICICI A/c but the person concerned said that he will refund through debit card only. I think it is a fraudulent call . Pleas econfirm and track the person through mobile no918757963597. Thanks, Ashwani Kumar Abrol, 919810696268...
Complaint comments Read comments Complaint category Banks

ICICI Bank - wrong information given PBO and levied per day interest for two days delayed payment

User
 rhu on Jan 28, 2015
Dear Sir, Today I talked first PBO Mr. Rohit Moolya for reversal of two days delayed payment interest. He told me that he cannot reversed. you have send mail to customer care for reversal of interest of two days. But when I again called to customer care then second PBO Shaik Anisha has told me that we can not reversed two days delayed payment interest and also told me that email id complaint has been closed last six months after that I told her that your call is recording then she told me that this process is recently changed. I do not know what type of PBO you kept giving wrong information...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - CREDIT CARD OFFERING CALLS

User
 shrikant.nakka@gmail.com on Jan 27, 2015
To, ICICI Bank, Bhandarkar road Branch, pune Dear Manager, I am one of the employee of bny mellon, having a salary account with icici bank kondwa branch, also i am using icici coral credit card since last 2 years. My complaint on icici bank is as below, Since last two months i am receiving so many calls (till date received approx 60+ calls) offering icici bank credit card. I have informed each one of them that i am already having a card and i don't want it also i am not interested in any personal loan. My both the mobile nos.(-94xxxxxx698 & 95xxxxx927) are in national DND. also...
Complaint comments Read comments Complaint category Credit Cards

ICICI Bank - unauthorised withdrawal using mail

User
 Ashwani Kumar Abrol on Jan 27, 2015
Sir, An amount of Rs.34150/- has been withdrawn from my a/c no0.00701006003. using details of my Debit Card. on24/01/2015. Incidently I have to mention that I blocked my debit card on23/01/2015 vide SR no.355435270. On reaching office on27/01/2015 23and 24th being Holidays, I received messages on mail about these transactions. My /ac statement is attached herewith. I also lodged a complaint today vide no.355650008. Kindly look into this and arrange to trap the culprits. Thanks, Ashwani Kumar Abrol, 9810696268...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Fraudulent use of my debit card through net banking

User
 Ashwani Kumar Abrol on Jan 27, 2015
Sir, I got blocked my debit card no.4667060007155922on23/01/2015videSRno.355435270 based on warning given by ICICI bank through mail.But after blocking of my debit card on23/01/2015 five transactions worth Rs.34150/- were carried out from my bank a/c no.000701006003 on 24/01/2015. I received messages of these transactionson24/01/2015evening.25and 26th being holidays, reported the matter on icici bank web on 27/01/2015 vide ref. no.355650008. Kindly look into these transactions and arrange to refund the amount as these happened after my blocking the debit card. This shows negligence on the part...
Complaint comments Read comments Complaint category Computers & Accessories

ICICI Bank - Charges without any prior information

User
 anil.chauhan3333@gmail.com on Jan 26, 2015
Anil chauhan account number 630501518076 charged for amount 2 12/01/2015 SMAB Chgs DEC14+Stax43.26 Dr. 393.26 7 12/12/2014 SMAB Chgs NOV14+Stax0.24 Dr. 2.27 I did not got any intimation about this charges, take off these charges, else I will be forced to close the account....
Complaint comments Read comments Complaint category Banks

ICICI Bank - credit card has been issued without applying

User
 Tanmoy Sinha on Jan 23, 2015
hi i have been receiving mails in my official email id from ICICI Bank Credit Card that the same has been issued in my name whereas i have never applied for any ICICI Bank credit card, Today again i have received email quoting that the credit card has been issued &transacted...
Complaint comments Read comments [1] Complaint category Banks

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