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ICICI Bank Customer Care

ICICI Bank Limited

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Phone:+91 22 26531414
 1800-103-8181
 1800-22-8181 (MTNL/BSNL/Select Only)
ICICI Phone Banking Center, ICICI Bank Tower, 7th floor,
Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally,
Hyderabad – 500032

Registered Office:
ICICI Bank Limited
Landmark, Race Course Circle, Vadodara 390 007
 
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ICICI Bank Complaints & Reviews

ICICI Bank - Interest not paid against FD No.- 625914125157 in FY 2014-15

User
 pswaroopa on May 22, 2015
In spite of contacting almost all authorities including MD of ICICI Bank Ltd. my issue has not been resolved yet. Finally I am contacting you to get my issues resolved. I have not been paid interest against the following FD in FY 2014-15: FD No. - 625914125157 Kindly take up the matter with ICICI Bank Ltd. for release of interest against above FD for FY 2014-15. My account is a NRO a/c. Thanks Prakash Swaroopa email: prakashswaroopa@yahoo.com Mobile: +18609923946...
Complaint comments Read comments Complaint category Banks

ICICI Bank - IMPS Transaction is not credited in ICICI from SBI

User
 Gaurav Bhamkar on May 22, 2015
On 11 May 2015 I transferred the 15000 Rs from my SBI account to ICICI account. From SBI they deducted the 15000 Rs however in ICICI account it is not yet credited. I checked with SBI, the call center agent told me that from SBI side the transaction was successful and he asked me to check with ICICI. When I contacted the ICICI customer care (via on line Chat) I came to know that because of system upgrade activity, the said amount didn’t get deposited. When I contacted the ICICI customer care (via Phone) they (Mr Shaikh & Miss Nitu) said they are not able to find the credit entry of...
Complaint comments Read comments Complaint category Banks

ICICI Bank - REFUND OF RS6OO NOT CREDITED TO MY S/B ACCOUNT SBI ADAYAR - VOID SALE(DEBIT CARD)

User
 r jambunathan on May 22, 2015
SIR/MADAM I PAID RS600 THROUGH MY SBI DEBIT CARD ON 11/05/2015 AT VIJAYA HOSPITAL VADAPALANI CHENNAI 600026. (SALE) HOWEVER THE ABOVE AMOUNT HAS BEEN REFUNDED BY THE HOSPITAL ON THE SAME DATE VIDE VOID SALE VOUCHER AS DETIALED BELOW. ICICIBANK VIJAYA HOSPITAL VADAPALANI TN DATE 11/05/2015 MID 4700007438707 TID 88041302 BATCH NO 000111 APPR CODE 263305 AMOUNT RS600 VOID SALE KINDLY CHECK AND CONFIRM THE STATUS AND ARRANGE FOR REFUND PF THE ABOVE AMOUNT TO S/B ACCOUNT ADAYAR. THANKING YOU...
Complaint comments Read comments Complaint category Hospitals

ICICI Bank - personal loan no. lpsur00007247550 paid on 25/08/2009 .

User
 mukesh a parmar on May 22, 2015
sir, your bank had given to me full and final settlement letter on 23/07/2009.by icici bank manager authorise singnature.the sattelment total amount Rs 32500.and wright in latter you paid in three instelment. i paid this by cash of RS 6000 Rec NO9516185 n cash of RS10, 000 as dated on 24-07-2009 RecNo-9516191 n next RS16500 on date 25-8-09 Rec No9516198....
Complaint comments Read comments Complaint category Loans

ICICI Bank - harassment and insult

User
 pathakdebasish on May 22, 2015
this is to make a complaint and to get an instant action against icici bank collection agents. my loan no. is LPDEL00013796262. IT WAS TAKEN IN 2008 FOR MY DAUGHTERS MARRIAGE. amouunt was 4, 86000. from this i paid back 3, 50000. due to very bad circumstances and one by one unavoidable circumstances i was unable to pay back the rest amount. icici bank was in my touch and coordinate me too. after some time they stopped calling me and i was also get indulged with all my other responsibilities, even day by day due to one by one losses i came under huge huge debts. my son who started his own business...
Complaint comments Read comments Complaint category Loans

ICICI Bank - irresponsible of branch people

User
 mitzz on May 22, 2015
They sat aap ka account 2-3 days me chalu hoga par tjlhey didn't given any fix date n time of opining account I go to completed they sae mere pass thoda kiya that account jis se kiya usko bolo wt d bulshieet people so plz call me back I will give detail...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Debit Card# 5326 6603 5700 2168 Fraud Transactions Complaint

User
 ajaykumar181 on May 21, 2015
? Dear Sir/Mam, I Ajay Kumar Narukula hold an account (?bearing ?No: 007501036456 ) at ICICI Bank Ltd, Manyata Tech Park Branch, Bangalore-560045 with a debit card (?bearing? No. 5326 6603 5700 2168 ). I am here with you regarding a serious complaint about the fraud transactions that took place using my debit card swi?ped? on 20/05/2015 ?starting ?at 15:06 hrs.?Surprise part is that I hold my debit card physically residing at No.43, ?3rd Main, 1st Block, Sir MV Nagar, Ramamurthynagar, Bangalore-560016 during the time of fraud incident. ?Brief summary of what action I have taken immediately...
Complaint comments Read comments [2] Complaint category Banks

ICICI Bank - Fake call asking for Rs 150 to dispatch the credit card

User
 Bhaska070684 on May 21, 2015
After registering this complaint, I HAVE GOT A CALL FROM AN UNKNOWN NO. (Mob No # 7844049996) TELLING ME THAT MY CARD HAS BEEN APPROVED AND asking me to PAY RS 150 AS SERVICE CHARGE TO DELIVER THE CARD. COULD YOU KINDLY TRACE THIS MOB NO. IN ORDER TO FIND THE PERSON WHO HAS INVOLVED IN THIS FRAUD. ICICI Bank - Credit card Application no. 2015133916312 3 Reviews Add a Comment User Bhaska070684 on May 21, 2015 Sub: Your ICICI Credit Card Application Ref No. 2015133916312 Hi Team, I have submitted on 05-May-15, however yet to get a confirmation on the credit card. KINDLY CONFIRM WHETHER...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - Credit card Application no. 2015133916312

User
 Bhaska070684 on May 21, 2015
Sub: Your ICICI Credit Card Application Ref No. 2015133916312 Hi Team, I have submitted on 05-May-15, however yet to get a confirmation on the credit card. KINDLY CONFIRM WHETHER I WILL BE GETTING IT OR NOT> Thanks & Regards, Bhaskar R 9841057612...
Complaint comments Read comments [4] Complaint category Credit Cards

ICICI Bank - haresment and fraud

User
 PDENGANI on May 21, 2015
R/sir As per discussion with MR.Sandip saraswat sir (Nagpur) & Bhanupratap Sir (Deputy manager Icici Bramhapuri Branch ) we are resending the mail very painfully to inform you once again that e-Tender No-4856, & 4858 from District Supply Officer Gadchiroli (Revenue Department) Carried By ICICI bank had been cancelled on 08/05/2015 but after 15 days we cannot received the amount of Rs.975000/- (Nine Lac seventy five thousand) refund which we deposited through RTGS to ICICI Bank as a security Deposit money (EMD) for both the tenders.This is not fare after recurrent & continoues reminders for such...
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ICICI Bank - late Provided bill statement

User
 raksita on May 21, 2015
Sir I am consumer icici credit card my card no.5239512706034002 sir my march-April bank statement provided me 20 May 15, My payment Due Date 3/5/2015, with the result I could not pay the Billing amount timely Sir my next Bill with penalty Sir bank costumber care are no Sateisfied reply Sir help my problem Thanks Gauri Shankar Gupta Jaipur Raj. 09828103708...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - regarding blockage of credit card

User
 fghj on May 21, 2015
i called you(customer care centers) some are available, and some are not at all responding.I tried to activate my credit card before that i tried online transaction then my block has been blocked.when i was trying to generate pin it was telling that "your card has been blocked cannot generate 3d secure pin".what i have to do now.please help me in activating my credit card as it was not used from last 9 months.please respond soon....
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - Renew of Credit card

User
 PKS6150 on May 21, 2015
My credit card no. 5239511087307011 is expiring this month Kindly renew the same My registered Mobile no 9336249642 has now changed to 8826155880. and my present address is as under: P.K.SRIVASTAVA C-305 Kanishka Tower, Sector 34, Faridabad-121003...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - Fearsome Banker

User
 Sri Bhagwat on May 20, 2015
First of all the Bank does not like feedback. For giving feedback you need to fill up a lengthy form with mandatory fields like your opening a new account. With great difficulty I filled up the form once. The site promises redressal within 48 hours, but no response even in a month. First about the ATM service: ATM at civic center, Bhilai Durg Chattisgarh: The AC never ever works, it stinks inside and is dirty. The old ATM machine cannot read the card properly and several times gives error messages in Marathi. (being multilingual is a part of their GREAT customer service, but in Chattisgarh...
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ICICI Bank - delay in cheque clearance

User
 mohammad k on May 20, 2015
Dear sir. I had deposited a cheque a month ago later I got to know that it was NON CTS cheque and has been sent at my mailing address. It's been over a month but I have not received my cheque back yet. Every time I visited icici Bank bhopal branch where I deposited cheque executive gave me consignment number and asked me to keep tracking. Such ridiculous response has fed me up.kindly look into the issue and get it resolved quickly...
Complaint comments Read comments [1] Complaint category Banks

ICICI Bank - Refund not received - Red Bus

User
 Nanda Kishor on May 20, 2015
Dear Team, We have not received the refund amount of Rs. 600/- which I supposed to get from Red Bus vide their settlement referance No 6524 0015 6145 1100 dt 01/05/2015. Kindly check & confirm the status & arrange for refund of amount. Nanda Kishor 9986040668...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - Credit card team Misbehavior

User
 Amit Dubey on May 20, 2015
Hi, My Name is Amit dubey I had applied for a credit card Before 2 Month at Borivali West Icici Bank Branch. After a month i got a mail confirmation that my Credit card request has been Declined. Then after 2 days i got a call from Icici bank chandivali branch some one by the name of ( NEHA SINGH 8655586629 ) She had ensured me that due to short address your approval is pending kindly provide the hard copy of documents i had done the same i had called them in my office and handoverd the documents again she told me that it will take another 10 days to process the applications i had agreed...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - icici worst security system...

User
 kgupta1 on May 20, 2015
Fraudlant activity has been happened at my account on 15th may 2015. Someone have made five transactions MPS/YANKINNI DE/20150515074539/0 -----14, 016.58 Rs MPS/SALEHA SUPE/20150515083226/0 -----6, 167.28 Rs MPS/YANKINNI DE/20150515083325/0 ------ 5, 606.62 Rs MPS/SALEHA SUPE/20150515083605/0 -----8, 409.94 Rs MPS/YANKINNI DE/20150515083741/0 -------11, 101.12 original debit card is with me only then how its possible . i gues bank dont have security system my money is not safe in icici bank . wanat my money asap . logged FIR and submitted FIR copy to bank ..Let me know when i will get...
Complaint comments Read comments [2] Complaint category Banks

ICICI Bank - ICICI bank credit cards

User
 Hanmant Salunkhe on May 19, 2015
ICICI bank credit cards are not secure at all...Confirmed by ICICI bank.

Incident happened with me in February 2015. While i was on my official trip to Argentina. I lost my wallet in which ICICI credit card was there.
Before i intimate to bank stolen card was used for Rs.44000. Surprisingly for use of ICICI bank credit card you don not required any other safety factors such as PIN, OTP etc.
IF someone is having credit card..Its enough to make a transaction.
For this fraud transaction bank do not asked PIN, bank didn't send OTP, there is no signature verification...
Complaint comments Read comments [1] Complaint category Credit Cards

ICICI Bank - Receiving threat calls and reminder messages even though I'm not a customer

User
 Govindan Potti on May 18, 2015
I've received a sms from this id AM-ICICIB stating that there is an overdue on my ICICI bank credit card 444somenumber is Rs 70893.1 and min amount due is Rs 10270. The fact is that I don't hold any ICICI bank card. (Credit or Debit) I've never had any ICICI bank account also. I've no clue where this is coming from. Around 5-6 months back I got calls on 3 consecutive days from some ICICI agent in JP Nagar asking if I'm 'Mr Chakravarthi' and that I should pay the outstanding at the earliest. I called up some ICICI number and complained about it and then it had stopped. I don't know...
Complaint comments Read comments Complaint category Credit Cards

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