IDFC Bank — Charges for edc while opening the account they told no monthly rental and edc also not working

Address:560068

Dear sir/madam
Regarding your mail but i have mailed in december 2016 for surrender of edc and the same i am not using this service because of rental problem when i applied that time your representative told there is no rental for edc after you charged but i have not used so why i have to pay and in agreement you have not mentioned that if i am not using this service then also i have to pay rental. I have requested for surrender of edc in december 2016 but no response from your side i have all mail with me and all telephone talk recording with your representative fron mumbai office swati and pranali she asured about solution of this problem from december 2016. So kindky reverse the charges what you have charged in my account. Thanking you
Jayesh gor
Sahajanand's
[protected]
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