[Resolved]  IDFC Bank — Fast Tag

Address:

1.1.34A Barathiyar Street, Krishnapuram, Lakshmipuram, Theni. 625523

Complaint regarding deduction of money through fast tag even after paying full amount through cash.
Vehicle no: TN67AP3699
Date: 21/10/2022 @ 11:20 a.m and 11:58 am
Location: Upparpatti Tollgate Theni Kumily Highway
Paid through fast tag (Rs 50) on 21/10/2022 @ 11:20 a.m. (Amount debited on 23/10/2022 @2:44 p.m.)
Also paid full amount (Rs 100) through cash on 21/10/2022 @ 11:58 a.m on return journey. (asked to pay due to low balance on fast tag).
Extra amount of Rs 50 has been deducted from Fast tag.
Kindly do the needful