Imarticus Learning — Non-Commencement of course

Address:5 Th Floor, B- Wing, Kaledonia, Hdil Building Sahar Road, Mogra Pada, Natwar Nagar, Andheri East, Mumbai, Maharashtra - 400058

Date of incident: October 18, 2020

Description of incident: I enrolled into Imarticus Learning's 'Prodegree in Financial Analysis' offering on October 18, 2020. I was promised by the onboarding executive that the enrolled program is to commence on November 07, 2020. However, even after passage of two weeks since the promised date of commencement, I am yet to receive any confirmation regarding the same. I have raised my grievances via call, email and the in-website portal; however, no action has been taken.

Desirable resolution of compliant: I request a full refund of monies paid at the earliest.

All relevant email correspondence has been uploaded to this compliant.
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Imarticus Learning customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2020
Imarticus Learning Customer Care's response
Dear Satnam,

Thank you for taking the time to give us your valuable feedback. We are sorry to know that your experience with us was unsatisfactory. Excellence in the services we provide has always been our objective, so we are constantly striving to improve on our existing high standards. In light of your grievance, we kindly ask that you share your details on [protected]@imarticus.com with us in order to know more about your experience and determine any potential resolution.

We look forward to connecting with you.

Regards,
Team Imarticus
Nov 24, 2020
Updated by Satnam.Metharu
The email given above is redacted. Please message the complete email address to me through this website.
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