[Resolved]  In.via.com — Not getting refund for tickets & over pricing of tickets

Address:Tiruchirappalli, Tamil Nadu

Dear Sir, I had booked my flight ticket (http://in.via.com/) from Chennai to Doha by emirates flight to travel on[protected] vide Booking ref. No. FMN18PWTHSF. I have paid Rs.12568/-. Ticket was booked around 6.15 PM on[protected]. But 2 hours later the concerned travel agent (via.com) called me and asked to pay Rs.5142/- additionally to confirm the ticket even though the fare remained the same at their website. If I didn’t pay the difference amount, they informed me that they will cancel the flight ticket. This incurred a huge loss for me and also I didnt get the refund in my bank account yet. It was clearly said that my money will be reverted in 24 hours. I had filed many petitions to their customer care, but of no use. Kindly I request you to look into this issue and do the needful at the earliest. Below photos are attached with comparison of the same website & also other websites
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Aug 6, 2021
Complaint marked as Resolved 
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because of this website fraudulent activities at the last minute, I was asked to pay huge price for confirming the flight ticket. So, that made me struggle a lot. Now, travel agent has to pay the loss for me

Dear Sir,

Sorry for the experience, We hope that the issue has been resolved. If not please get in touch with us at [protected]@via.com.

Thanks
Team Via

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    Via.com / Flightraja Travels Phone
    +91 80 6781 8181
    +91 80 4043 3000 [Corp Office]
    Via.com / Flightraja Travels Address
    Magnolia, Block B, Level 4, Manyata Embassy Business Park, Outer Ring Road, Nagwara, Bangalore, Karnataka, India - 560045
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