Inb Edupro 360 Bill_rtcoi Payments — I'm complaining about the issue I have faced.

Today, 22/10/2023 I have made a merchant payment of rupees 1268.00
my payment is successfull but i did not recieve any confirmation from the merchant side. It seems that the merchant did not recieve the payment amount. I have attached the payment details below kindly help me to solve this problem.
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